Customer service representative Work, Jobs in Cheltenham, Gls (with Salaries)

Customer Service Assistant
The Cheltenham Trust —Cheltenham
- £26,510 a year
- Weekend availability
- Microsoft Word
- Bar
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
1h
Customer Service Representative
William Hill —Cheltenham
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
7d
Customer Service Representative
Warwick Fabrics Ltd —Gloucester
- £12.71 - £13.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
22h
Customer Service Team Leader
Paddy Power —Cheltenham
- From £13.25 an hour
- Employee discount
- Sick pay
Retail Customer Service Assistant - Nights
bp Retail —Tewkesbury
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Customer service advisor
Tewkesbury —Tewkesbury
- £29,064 - £31,022 a year
- Full-time
- Free parking
- Annual leave
14d
Customer service advisor
Tewkesbury Borough Council —Tewkesbury
- £29,064 - £31,022 a year
- Full-time
- Free parking
- Annual leave
Customer Service Assistant
OurCoop —Brockworth
- £12.75 an hour
- Part-time
- Annual leave
- Employee discount
Quick apply
9d
Customer Experience Representative
CloudClevr —Cheltenham
- Organisational skills
Customer Service Representative
HSBC Global Services Limited —Worcester
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
4d
Technical Customer Service Specialist
fasthosts —Gloucester
- £27,250 a year
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
7d
Customer Service Assistant
Presco UK Ltd —Swindon
- £27,000 - £29,000 a year
- Temporary
- Customer service
- Microsoft Office
- In-person
- Free parking
- Annual leave
Quick apply
7d
Customer Service Representative
LivaNova —Gloucester
- Full-time
Guest Service Agent
Hilton —Tewkesbury
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee discount
7d
Retail Customer Service Assistant
bp Retail —Swindon
- £13.45 an hour
- Full-time
- Café
- Annual leave
- Employee assistance programme
8d
Customer Service Advisor - Swindon & Highworth - Full Time
CSnotepad —Swindon
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Customer service
- English
- Travel
Customer Service Specialist - UK
Seco Tools —Alcester
- Full-time
- Administrative experience
12d

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Customer Service Assistant

The Cheltenham Trust -
Cheltenham

Quick apply

Job details

Full-time
£26,510 a year
1 hour ago

Benefits

Annual leave
Employee discount
Gym membership

Qualifications

Microsoft Word
Microsoft Outlook
Sales
Customer service
Front desk
Communication skills

Full job description

Are you a customer service assistant looking for a new role? Do you enjoy welcoming customers and members and helping them make the most of their visit? Do you have customer service, reception, front desk or sales and service experience?

We are looking for a reliable, enthusiastic individuals, who will enjoy working as part of our team to provide exceptional standards of customer service in our multi activity Leisure Centre.

Our organisation

The Cheltenham Trust is the lead provider of culture, heritage, leisure and sport in Cheltenham and we recognise that we need the right people with the right skills to help us achieve our vision, goals and further growth.

The trust is an independent charity that manages five iconic and contemporary venues at the heart of Cheltenham including the Pittville Pump Room and Heritage Cafe, Cheltenham Town Hall and the Garden Bar, The Wilson Art Gallery and Museum, Leisure at Cheltenham, and the Prince of Wales stadium. We deliver a wide range of services and activities including hires and events, festivals and shows, exhibitions, leisure, cafes and in-house catering.

Leisure at Cheltenham is a community-focused leisure centre. We offer a wide range of fitness facilities, swimming pools, sports courts, and recreational areas for our members and guests. As part of the Customer Service team, you will be welcoming members and visitors to our centre and assist them with queries about membership, booking courses and activities.

The role

Reporting to the Sales Manager, the role will involve providing an exceptional welcome to all Leisure customers. Proactively engaging with our customers and supporting the Leisure team with administrative duties, sharing the benefits of sports and leisure in your local community and growing our income and membership sales. Working on a 3 week rolling rota that will including early morning, evening and weekend shifts.

Key role responsibilities:

Provide great customer service to our customers and member and act as the first point of contact for any customer queries.
Engage with potential customers, delivering tours of our facilities and up selling gym memberships and activities.
Collate feedback, comments and suggestions from customers via email, phone and face to face
Ensure all feedback is passed on to the Sales Manager for review and improvements to our services

Essential experience

· Minimum of 1 year working in a customer service and/or sales role

Skills and abilities

Personable and friendly with excellent communication and interpersonal skills
Flexible and adaptable
Organised approach to work and your customers
Strong problem-solving skills to determine the best possible solutions for any customer issues
Demonstrates professionalism when dealing with complaints or challenging situations
Some knowledge or an interest in the sports/leisure sector desirable but not essential.

Role Details

Permanent contract (up to 40 hours per week)
Salary per annum £26,510.00
Evening and weekend working
22 days annual leave plus bank holidays
Holiday purchase scheme
Fantastic employee leisure membership discounts
Staff discounts, including cafes and bars.

Pay: £26,510.00 per year

Work Location: In person

Quick apply

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Customer Service Assistant