Customer success assistant Work, Jobs in Cheltenham, Gls (with Salaries)

Customer Success Assistant
Lodestar Travel Technology Ltd —Cheltenham
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- No experience needed
- Data entry
- Flexible schedule
Quick apply
6d
Customer Assistant
John Lewis & Partners —Cheltenham
- £13.00 - £13.25 an hour
- Temporary
- Customer service
- Computer literacy
- Merchandising
4d
Customer Assistant
Lidl —Cheltenham
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
7d
Sales Assistant at Tesco
The Entertainer at Tesco —Cheltenham
- £11.15 - £12.71 an hour
- Overtime
Quick apply
6d
Laboratory Testing and Administration Assistant
Cleaner Safer Group —Tewkesbury
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Gym membership
Quick apply
2d
Store Assistant - 8 Hours - Sweaty Betty Cheltenham, England
Wolverine Worldwide —Cheltenham
- 8 hour shift
- Customer service
- Communication skills
- Flexible schedule
- Referral programme
5d
Assistant Manager - Rodd & Gunn
Rodd&Gunn UK Ltd —Cheltenham
- £22,000 - £26,000 a year
- Customer service
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
6d
Retail Assistant (Fitting Consultant)
Bravissimo —Cheltenham
- £12.71 - £12.90 an hour
- Weekend availability
- Customer service
- Employee discount
Quick apply
UK Sales Assistant (Chain 1)
Mountain Warehouse —Tewkesbury
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
2d
Retail Assistant
The Range —Gloucester
- Up to £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
Quick apply
9d
Sales Assistant
TGJones —Cheltenham
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
10d
Sales Assistant - 12 Hours
Bestway Group —Gloucester
- 12 hour shift
- Customer service
- Communication skills
Quick apply
12d
Assistant Store Manager (Part-Time)
Pandora Jewelry —Cheltenham
- £25,000 - £38,400 a year
- Part-time
- Customer service
- Organisational skills
- Training & development
- Employee discount
Visitor Services Assistant
Forestry Commission —Kingscote
- £26,959 a year
- Overtime
- Computer literacy
- Presentation skills
- Computer skills
Yard Sales Assistant
Travis Perkins —Cheltenham
- Full-time
- Customer service
- Forklift
5d
Fraud Investigation Services Operational Leader
HM Revenue and Customs —Westfield
- £78,988 - £87,612 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Annual leave
- Work from home
11d
Assistant Manager in Training
Hollywoodbowlgroup —Cheltenham
- Up to £12.30 an hour
- Weekend availability
- Customer service
- Supervising experience
- Employee discount
Retail Sales Assistant
American Golf UK —Gloucester
- Up to £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Quick apply
13d
No7 Advisor
Boots —Cheltenham
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Sales Assistant
Mountain Warehouse —Cirencester
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply

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customer success assistant jobs near cheltenham, gls

Customer Success Assistant

Lodestar Travel Technology Ltd
Cheltenham

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
6 days ago

Benefits

Flexible schedule

Qualifications

Microsoft Word
No experience needed
Data entry
Customer support
AI
Communication skills
Time management

Full job description

About the role

Lodestar Travel Technology Ltd is looking for a friendly, organised and ambitious Customer Success Assistant to join our growing travel technology business.

This role would suit someone with at least two years' experience working for a Destination Management Company (DMC) who would like to use their travel industry knowledge in a broader customer success and technology role.

You may currently work in reservations, operations, product, contracting, sales or another DMC function.

Working closely with our Customer Success Lead, you will help manage partner information and rates, support the onboarding of new partners and travel agent users, respond to customer queries and help ensure users get the most from our platform.

A significant part of the role initially will involve working with DMC and property rates and product information, so excellent attention to detail and confidence working with structured data are important.

Key responsibilities

Input, check and verify partner rates and product information.
Identify errors or inconsistencies within rate and product data.
Support the onboarding of new partners and travel agent users.
Respond to customer and partner queries clearly and professionally.
Help partners understand and use the Lodestar platform.
Maintain documentation, templates, guides and customer support information.
Record and organise feedback from partners and users.
Assist with newsletters, guides, presentations and other partner communications.
Help produce reports on customer engagement and activity.
Work with the Customer Success Lead to improve internal processes.
Use AI and automation tools to support data validation and other routine tasks.

Essential experience and skills

Applicants must have:

At least two years' professional experience working for a Destination Management Company (DMC).
A good understanding of DMC operations, including suppliers, rates, products, itineraries, agents and clients.
Excellent attention to detail.
Confidence working with spreadsheets and structured data.
Strong written and verbal communication skills.
Good organisational and time-management skills.
Confidence learning new software and technology.
The ability to work independently when working from home.
A proactive approach to problem solving.
A genuine interest in travel and travel technology.

Experience using Google Sheets, Excel, Notion or similar tools would be beneficial. An interest in AI and automation is also desirable, although previous AI experience is not required.

Career development

This is intended to be a developmental role with the opportunity to take on greater responsibility as Lodestar grows.

You will gain experience across customer success, partner relationships, onboarding, rate management, reporting, process improvement and travel technology. Over time, we would like the successful candidate to take increasing ownership of these areas and develop alongside the business.

Pay and benefits

Salary of £28,000–£32,000 per year, depending on experience.
Performance-related bonus scheme.
Predominantly home-based working.
Flexible start and finish times.
High level of autonomy and responsibility.
Training and exposure to AI and emerging travel technology.
Opportunity for increased responsibility as the company grows.

Working arrangements

This is a full-time position of 40 hours per week, Monday to Friday.

The role is predominantly home-based, with regular face-to-face team meetings and occasional training or collaboration sessions in the Cheltenham/Gloucester area.

For this reason, applicants must live in Cheltenham, Gloucester or within reasonable commuting distance.

If you have DMC experience and are interested in developing your career within travel technology and customer success, we would be pleased to hear from you.

Work location: Hybrid remote – Cheltenham / Gloucester

Pay: £28,000.00-£32,000.00 per year

Work Location: Hybrid remote in Cheltenham

Quick apply

Refine Your Search

customer success assistant jobs in cheltenham, gls

Customer Success Assistant

Customer Assistant

Customer Assistant

Sales Assistant at Tesco

Laboratory Testing and Administration Assistant

Store Assistant - 8 Hours - Sweaty Betty Cheltenham, England

Assistant Manager - Rodd & Gunn

Retail Assistant (Fitting Consultant)

UK Sales Assistant (Chain 1)

Retail Assistant

Sales Assistant

Sales Assistant - 12 Hours

Assistant Store Manager (Part-Time)

Visitor Services Assistant

Yard Sales Assistant

Fraud Investigation Services Operational Leader

Assistant Manager in Training

Retail Sales Assistant

No7 Advisor

Sales Assistant

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