Front desk manager Work, Jobs in Chester, Eng (with Salaries)

Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
12d
Guest Services Manager
Valor Hospitality —Chester
- Hotel
- Organisational skills
- Front desk
Quick apply
4d
Head Receptionist
GAUCHO Restaurants —Liverpool
- £17.54 an hour
- Part-time
- Team management
- Front desk
- Leadership
Quick apply
Guest Service Manager
Holiday Inn Runcorn —Runcorn
- £13.71 an hour
- Weekend availability
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
Head Receptionist
mydentist —Winsford
- Up to £13.23 an hour
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
8d

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Receptionist - Luxury Spa
Carden Park Hotel —Chester
Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods. Two paid charity days per year.
£26,600 a year
Quick apply
4d
Hotel Receptionist
Quarterz Aparthotel —Chester
WE are lookimg for a well presented reliable well spoken receptionist that can assist out guests with all aspects of the guest journey.
£12.75 - £13.50 an hour
Quick apply
13d

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Head Reception Manager

Mere Court Hotel -
Knutsford

Quick apply

Job details

Full-time
12 days ago

Benefits

Free parking
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Multilingual
Complaint handling
Supervising experience
Hotel guest services experience
Human resources
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Overview

We are seeking a dynamic and experienced Head Reception Manager to lead our front desk operations with enthusiasm and professionalism. In this pivotal role, you will oversee the entire guest reception process, ensuring a seamless, welcoming experience for all visitors and team members. Your leadership will set the tone for exceptional guest services, foster a positive environment, and uphold the highest standards of hospitality. This is an exciting opportunity for a motivated leader with a passion for hospitality, multilingual communication skills, and proven supervisory experience to make a lasting impact.

Duties

Lead and supervise the reception team to deliver outstanding guest services consistently
Oversee daily front desk operations, including check-in/check-out procedures and guest inquiries
Develop and implement training programs to enhance team performance and service quality
Manage multilingual communication to accommodate diverse guests and ensure clear understanding
Coordinate with human resources to handle staffing schedules, performance evaluations, and staff development
Handle guest complaints or special requests promptly and professionally to ensure satisfaction
Maintain accurate records of guest interactions, reservations, and feedback to improve service delivery
Foster a welcoming atmosphere that reflects the organization’s commitment to hospitality excellence

Qualifications

Proven supervising experience in a hospitality or hotel environment with leadership responsibilities
Strong background in guest services, hospitality management, or related fields
Multilingual or bilingual proficiency to effectively communicate with diverse guests and staff
Experience in human resources functions such as staff training, scheduling, and performance management
Demonstrated leadership skills with the ability to motivate and inspire teams
Excellent communication skills with a positive, energetic approach to guest interactions
Knowledge of hotel operations systems and customer service best practices

Join us in creating memorable experiences by leading our reception team with energy and dedication! We value passionate professionals who thrive on delivering exceptional service while fostering a vibrant, inclusive environment. This paid position offers an engaging opportunity to develop your leadership skills within a thriving hospitality setting.

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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