Technical support occupations Work, Jobs in Chichester, Wsx (with Salaries)

1st Line IT Support Engineer
Fentons Business IT Solutions —Littlehampton
- £23,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Work from home
- Referral programme
Quick apply
3d
Service Desk Engineer
CYAN Solutions Ltd —Waterlooville
- £28,000 a year
- Weekend availability
- Hybrid work
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
- Free parking
Quick apply
6d
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Microsoft Office
- AWS
IT Support Engineer - Google Workspace
Brighton and Hove Albion Football Club —Lancing
- Weekend availability
- Python
- Employee discount
14d
Desktop Support Engineer - Onsite - Worthing
Intuit ED Ltd —Worthing
- £105 a day
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Customer service
- Driving
- Computer networking
Quick apply
13d
Tower Lead - Desk Side Services, AMT Asset Management Software
HCLTech —Adur District
- Azure
- Windows
- Computer networking
12d
Operations Centre Analyst
Lockheed Martin Corporation —Havant
- Full-time
11d
End User Support Analyst
Bell Integration United Kingdom —Portsmouth
- Microsoft Office
- SharePoint
- IT
Quick apply
13d
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
10h
Local IT Lead
Medhurst —Frodsham
- Full-time
- English
- Windows
- Microsoft Office
3rd Line Support Engineer
City of Portsmouth College —Portsmouth
- £33,980.34 - £36,035.26 a year
- Full-time
- Free parking
- Annual leave
Quick apply
4d
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
Technical Support Analyst
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Engineer
Unily —Godalming
- Full-time
- Hybrid work
- AI
Quick apply
1st Line Engineer Apprentice
City of Portsmouth College —Portsmouth
- £15,434.33 - £16,379.68 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Administrator (Mobile Devices)
Capita —Fareham
- £25,155 a year
- Full-time
- Organisational skills
- IT
Product Support Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Mentoring
- IT
IT Support Technician
Salutem Care & Education —Billingshurst
- £12.71 an hour
- Communication skills
- School

I want to receive the latest job alerts for technical support occupations in chichester, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near chichester, wsx

1st Line IT Support Engineer

Fentons Business IT Solutions
Littlehampton

Quick apply

Job details

Permanent | Full-time
£23,000 - £28,000 a year
3 days ago

Benefits

Casual dress
Additional leave
Company pension
Work from home
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Windows
IT support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

1st Line IT Support Engineer – £23,000–£28,000 | Sussex | Work from Home

Location: Littlehampton, West Sussex (Hybrid: Home, Office, Client Sites)

Job Type: Full-time, Permanent (37.5 hours/week, rota between 8:00am – 5:30pm)

About Us
Fentons Business IT Solutions is a leading Managed IT Service Provider supporting clients across Sussex, Kent, and Hampshire since 2007. We pride ourselves on delivering a premium support experience and building long-term client relationships.

The Role
As a 1st Line IT Support Engineer, you will be the first point of contact for our clients, providing friendly, professional, and efficient IT support. You will resolve common technical issues, log and triage tickets accurately, and escalate more complex problems to senior engineers when required.

You will play a key role in delivering an excellent client experience and ensuring issues are handled promptly and professionally.

Key Responsibilities

Act as the first point of contact for inbound support requests via phone, email, and service desk
Log, prioritise, and manage support tickets in line with service desk processes
Resolve 1st line issues across desktops, laptops, printers, and common software applications
Provide remote support to end users and guide them through solutions in clear, non‑technical language
Escalate issues to 2nd line engineers where appropriate, ensuring clear and accurate handover notes
Maintain accurate ticket updates, time recording, and documentation
Assist with new user setups, device builds, and basic onboarding tasks
Monitor alerts and respond to issues within agreed skill set
Contribute to a positive team environment and a consistently high standard of customer service
Travel to client sites occasionally when required

Skills & Experience

Essential:

Previous experience in an IT support or customer service environment
Excellent communication skills and professional telephone manner
Strong customer service mindset and willingness to help
Basic troubleshooting knowledge of Windows 10/11
Familiarity with Microsoft 365 (Outlook, Teams, OneDrive)
Ability to follow processes, document work clearly, and manage multiple tasks
A keen interest in IT and eagerness to learn

Desirable:

Experience working in a Managed Service Provider (MSP) environment
Exposure to Active Directory or Entra ID user management
Basic networking knowledge (IP addressing, Wi‑Fi, connectivity)
Any relevant IT certifications or study towards them

Benefits

Extra day off to enjoy your birthday
Performance-related bonus scheme
Team (paid for) social events
Relaxed and friendly atmosphere, with a professional approach
Flexibility to work from home (high-spec IT equipment provided)
Highly experienced team for support and development
Increased holiday with length of service
Highly competitive pay with annual salary reviews
Training and learning development with qualification support
Mileage allowance
Relaxed and friendly atmosphere and culture, whilst being professional

What We Offer

A supportive team environment with mentoring from experienced engineers
Structured learning and development pathway for 1st line engineers
Exposure to a wide range of technologies and client environments
Opportunities to progress into 2nd line and project‑based work

Job Types: Full-time, Permanent

Pay: £23,000.00-£28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
On-site parking
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Littlehampton BN17 7TL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you currently live within 20 miles of Littlehampton?

Experience:

MSP: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Littlehampton BN17 7TL

Quick apply

Refine Your Search

technical support occupations jobs in chichester, wsx

1st Line IT Support Engineer

Service Desk Engineer

IT Service Desk Analyst

Senior Service Desk Engineer

IT Support Engineer - Google Workspace

Desktop Support Engineer - Onsite - Worthing

Service Desk Analyst

Tower Lead - Desk Side Services, AMT Asset Management Software

Operations Centre Analyst

End User Support Analyst

IT Helpdesk Technician

Local IT Lead

3rd Line Support Engineer

MS Dynamics NAV Support Technician with Systems Development

Technical Support Analyst

Customer Support Engineer

1st Line Engineer Apprentice

Administrator (Mobile Devices)

Product Support Specialist

IT Support Technician

I want to receive the latest job alerts for technical support occupations in chichester, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected