The Role
At Unite Students, our goal is simple: to create a Home for Success. Technology and data play a key role in helping students find their home, enjoy their stay and get the most from their student experience.
As a QA Analyst, reporting to the QA Lead, you`ll play a key role in making sure our digital products, websites, apps and systems deliver a great experience for our students and colleagues. Working closely with Product Owners, Developers and the wider QA team, you`ll help shape quality from the start, identifying risks early, challenging requirements and ensuring issues are resolved.
You`ll combine hands-on manual and automated testing, using tools such as Playwright and AI-assisted testing to improve coverage, speed and confidence. You`ll bring a risk-based approach to testing, take ownership of quality within your area and have the confidence to raise risks when they matter.
What You`ll Be Doing
- Reviewing user stories early to ensure acceptance criteria are clear, testable and cover both expected outcomes and potential failure scenarios.
- Writing and executing test cases in Azure DevOps, with clear traceability back to the relevant user stories.
- Applying a risk-based approach to testing, focusing effort on the journeys that are most critical to students and the business.
- Building and maintaining automated test coverage within our Playwright framework, while ensuring test pipelines remain reliable.
- Running regression test packs and investigating failures to identify and resolve the underlying issues.
- Testing across a range of browsers and devices, including accessibility testing against WCAG 2.2 AA standards.
- Raising clear, well-evidenced defects and tracking them through to resolution.
- Identifying and escalating release risks early, whether they relate to code, data or the test environment.
- Collaborating closely with product owners, developers and the wider QA team, while developing a strong understanding of the systems and services you test.
What We`re Looking for in You
- Strong commercial experience testing web and mobile applications in agile teams.
- Hands-on experience with modern test tools such as Playwright, Maestro, Postman and k6.
- Working knowledge of TypeScript or JavaScript, with the ability to write and debug test code.
- Comfortable with Git and CI/CD, treating automated tests as production-quality code.
- Strong understanding of risk-based testing and regression strategies.
- Open to AI-assisted testing, with the judgement to validate its output.
- Awareness of performance, security, resilience and accessibility testing.
- Experience with enterprise/SaaS platforms such as Salesforce, Oracle Fusion or HR systems is advantageous.
- Able to query SQL or MongoDB to validate test results.
- Clear communicator, comfortable working with both technical and non-technical stakeholders.
What You`ll Get in Return
- An annual bonus so you can share in the company`s success
- 25 days` paid holiday
- Pension - based on how much you save, we`ll contribute 1% more
- Flexible working opportunities
- Shared Parental Leave - 18 weeks full pay
- Other benefits include, ShareSave, Bike to Work, Charity Match, amazing discounts and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.