Job Ref: PRO1208
Branch: Mercure Blackburn Dunkenhalgh Hotel Spa
Location: Mercure Blackburn Dunkenhalgh Hotel Spa, Accrington
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Part Time
Hours per week: 0
Posted date: 24/07/2026
Closing date: 24/08/2026
A New Chapter in Bath Hospitality
Set within the Georgian heart of Bath, Parade Hotel is being lovingly restored a place where timeless architecture meets modern elegance. Behind our iconic façade, we’re creating a destination defined by warmth, connection, and the kind of service that feels effortless yet unforgettable.
Opening in late summer 2026, Parade Hotel will bring together 49 beautifully appointed rooms, a tranquil Courtyard Spa, and a vibrant new restaurant each designed to offer a sense of calm, comfort, and quiet luxury.
As we prepare to open our doors, we are seeking a dedicated and dependable Room Attendant to join our housekeeping team and play an important role in ensuring the smooth operation of the hotel behind the scenes.
The Role: Room Attendant
As a valued and important part of the housekeeping team, the Room Attendant plays a vital role in maintaining the impeccable standards of cleanliness, presentation, and comfort that will define the Parade Hotel guest experience.
This hands-on role requires a strong work ethic, exceptional attention to detail, and a proactive approach. You will be responsible for cleaning and servicing guest rooms and public areas to the highest standard, ensuring every space is welcoming, well-presented, and fully prepared for our guests. Through your commitment to excellence and consistency, you will help create a memorable and enjoyable stay for every guest.
Key Responsibilities
- Clean and service guest bedrooms, bathrooms, and public areas to the highest standards of cleanliness, presentation, and hygiene.
- Change bed linen, replace towels, and replenish guest amenities in accordance with hotel standards and occupancy requirements.
- Ensure all rooms are fully prepared and inspected prior to guest arrival, maintaining exceptional attention to detail.
- Report maintenance issues, damages, lost property, and health and safety concerns promptly and accurately to the Housekeeping Manager and/or Duty Manager.
- Maintain housekeeping trolleys, storage areas, and cleaning equipment in a clean, organised, and well-stocked condition.
- Follow all cleaning schedules, procedures, and hotel standards to ensure consistent delivery of guest satisfaction.
- Respond promptly and professionally to guest requests for additional amenities, linen, towels, or housekeeping services, where appropriate.
- Adhere to all health, safety, hygiene, and COSHH procedures, ensuring safe handling and use of cleaning chemicals and equipment.
- Work collaboratively with housekeeping colleagues and other hotel departments to support the smooth day-to-day operation of the hotel.
- Uphold Parade Hotel's standards of professionalism, presentation, guest service, and attention to detail always.
- Why Join Parade Hotel Bath?
- As part of our opening team, you will have the opportunity to contribute to the creation of a truly exceptional guest experience from day one. You will work within a supportive environment where teamwork, quality, and personal development are valued.
- Your contribution behind the scenes will be essential in helping us establish Parade Hotel as one of Bath's most distinctive and welcoming hotels.
Requirements
- Previous experience as a Room Attendant, Housekeeping Assistant, Cleaner, or in a similar role is beneficial but not essential.
- A positive attitude and willingness to learn within a fast-paced hospitality environment.
- As the hotel will have no lift access a good physical fitness, with the ability to carry out cleaning duties and remain active throughout shifts is essential.
- Strong attention to detail and a commitment to maintaining high standards of cleanliness and presentation. • Ability to work independently while also contributing positively as part of a team.
- A proactive and reliable approach, with pride in delivering excellent guest experiences.
- Understanding of health, safety, and hygiene practices within a hospitality environment is advantageous.
- Flexibility to work a variety of shifts, including weekends and public holidays.
- Eligibility to work in the UK.
About You
You take pride in creating clean, comfortable, and welcoming spaces for guests. Reliable, organised, and hardworking, you have a keen eye for detail and are committed to maintaining the highest standards of cleanliness and presentation throughout the hotel.
Whether preparing guest rooms, replenishing amenities, refreshing public areas (where appropriate), or supporting your housekeeping colleagues, your contribution will play a vital role in ensuring every guest enjoys a comfortable and memorable stay at Parade Hotel. Through your dedication and attention to detail, you will help create the warm and inviting atmosphere that our guests value and remember.
What We Offer
- Competitive salary and discretionary service charge (following qualifying period)
- Exclusive colleague discounts including 50% of dining
- Discounted stays for you, family, and friends
- Fully funded training and career development programmes
- Recognition rewards and referral bonus
- Complimentary meals on duty and smart uniform
- Holiday allowance (28 days including bank holidays)
- Company pension scheme
- Employee Assistance Programme confidential 24/7 wellbeing support
- Invitations to colleague events and long-service celebrations
Eligibility
Applicants must have the right to live and work in the UK. Proof of eligibility will be required during recruitment.
Join Us
If you’re ready to play an instrumental role in launching one of Bath’s most exciting new destinations, we would love to hear from you.
Apply now with your CV and help shape the future of Parade Hotel Bath.
At Mercure Blackburn Dunkenhalgh Hotel Spa, we believe a great career starts with feeling valued, supported and inspired every single day.
We're passionate about creating memorable experiences for our guests, and that starts with creating a great experience for our people. Whether you're launching your hospitality career or taking the next step, you'll be part of a welcoming team where your ideas matter, your development is supported and your contribution is recognised.
No two days are the same. You'll have the opportunity to learn new skills, build meaningful relationships and make a real impact while working in one of Lancashire's most iconic hotel and spa destinations.
Our hotel offers 175 beautifully appointed bedrooms, The Cameo Restaurant serving breakfast, lunch and dinner seven days a week, alongside our busy lounge bar and outdoor terrace. With 16 versatile meeting and event spaces, we host everything from corporate conferences and gala dinners to spectacular weddings and celebrations. Our Health Club Spa, complete with a swimming pool, gym and eight treatment rooms, gives guests the perfect place to relax while giving our team the opportunity to work across one of Lancashire's most diverse hospitality operations.
If you're someone who enjoys working with people, loves being part of a team and wants to grow in an environment that celebrates individuality, we'd love to hear from you.
Bring your personality. Build your future. Create unforgettable experiences with us.
