Location: Gloucester
Working Pattern: Hybrid
At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence and space, we are proud to be a company where diversity, innovation and opportunity come together to shape a sustainable future where we can all succeed through a shared vision.
Your Role
The Credit Controller and Accounts Receivable Specialist will have a dual purpose, and be focussed on 2 elements, Credit Control and Accounts Receivable, of which the main aims are;
Credit Control: the main responsibility of the role is to help manage customer credit accounts, minimise bad debt exposure, ensure timely collection of outstanding invoices, and maintain healthy cash flow. The role involves assessing credit risk, managing customer relationships, and implementing effective debt collection strategies while maintaining positive customer relationships.
Accounts Receivable: the second element of the role is to assist for maintaining accurate customer accounts, processing invoices, recording and allocation of customer payments, reconciling customer balances, and supporting the efficient collection of outstanding debts. The role ensures that company cash flow is supported through timely and accurate accounts receivable administration
Key Responsibilities
- Proactively manage and reduce aged debt across a portfolio of customer accounts.
- Chase outstanding invoices via telephone, email and written correspondence to ensure timely payment.
- Take ownership of debt collection activities, escalating issues where necessary to achieve resolution.
- Build strong relationships with customers to improve payment performance and resolve queries efficiently.
- Investigate and resolve disputed invoices, payment delays and account discrepancies.
- Negotiate payment plans and support debt recovery activities in line with company procedures.
- Monitor customer creditworthiness and support the assessment of credit risk.
- Perform credit checks and assist with setting and reviewing customer credit limits.
- Accurately forecast monthly cash collections and identify potential risks to cash flow.
- Produce and analyse aged debt reports, collection performance reports and key credit metrics.
- Maintain accurate customer account records and master data within the ERP system.
- Process and allocate customer payments, ensuring all cash receipts are accurately matched and reconciled.
- Investigate and resolve unallocated cash and account reconciliation issues.
- Support month-end Accounts Receivable activities and reporting requirements.
- Work closely with internal stakeholders and business units to improve collections and resolve customer issues.
- Ensure compliance with company policies, financial controls and audit requirements.
- Identify opportunities to improve credit control processes and drive operational efficiencies.
