Retentions advisor Work, Jobs in Cirencester, Gls (with Salaries)

Domestic Sales and Retentions Advisor
Ecotricity —Stroud
- £25,550 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Assistant Service Manager
Mon Motors —Cheltenham
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- Conflict management
- In-person
- Store discount
- Paid training
Quick apply
6d
Customer Service Advisor (Bodyshop)
Gemini Accident Repair Centres —Swindon
- Full-time
- Accounting
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
4d
Senior People Advisor, Band 6
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Full-time
- Human resources
- Recruiting
- Training & development
- Annual leave
- Employee discount
Senior Customer Success Manager
SBS —Bristol
- Hybrid work
- Communication skills
- Annual leave
Insurance Advisor
Jensten Group —Swindon
- Hybrid work
- Customer service
- Business development
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Executive, Estimating
Kohler —Cheltenham
- Up to £30,000 a year
- CRM software
- Business development
Senior Commercial Manager
Amey Ltd —Swindon
- Part-time
- Hybrid work
- Continuous improvement
- Mentoring
- Recruiting
- Annual leave
- Flexible schedule
Quick apply
5d
People Partner, Band 8a
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
3d
Associate Dentist
St James Dental —Gloucester
- £80,000 - £180,000 a year
- Full-time
- Anatomy knowledge
- CAD
- Bachelor's degree
- Free parking
Quick apply
4d

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Domestic Sales and Retentions Advisor

Ecotricity
Stroud

Quick apply

Job details

Permanent | Full-time
£25,550 a year
2 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Canteen
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Outbound sales
Client engagement
Customer service
Customer loyalty building
Computer skills
Outbound calling
Phone etiquette
Sales and customer service experience
Communication skills
Negotiation

Full job description

Salary Details: £25,550 plus uncapped commission

About The Role

We’re looking for a passionate, motivated individual to join our Domestic Sales & Retentions Team at Ecotricity. You’ll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you’re successful, you’ll join a close-knit, high-performing team focused on driving our customer growth and retention strategy. This is a results-driven role where your success is in your hands – the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you.

Core responsibilities:

Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity’s tariffs and green energy products.
Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business – discussing payment methods, meter types, and usage.
Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth.
Deliver a tailored sales experience by understanding each customer’s needs and recommending suitable solutions.
Play a vital role in achieving both individual and team sales targets.
Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing.
Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through.
Develop a deep understanding of Ecotricity’s mission, values, and unique role in green energy generation.
Ensure quality and compliance is engrained in everything you do
You’ll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer.

For this role, you'll need to be based within a reasonable distance and able to travel to our office in Stroud, Gloucestershire, as the role requires an office presence

About You

Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers? You act with integrity, realising it’s not just about the sell, it’s about creating the type of customer experience that promotes lasting customer loyalty.

Essential skills:

Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key
Confident phone manner and comfortable making multiple outbound calls per day.
You’ll have the confidence and resilience to handle objections and stay motivated during low-sales periods.
You’ll be eager to build a thorough understanding of the Ecotricity business and our specific products
You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately
Strong IT, numeracy, written & verbal communication and problem-solving skills are a given

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution
Volunteering Day
Hybrid Working
Various company discounts (including shops, gyms, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car-pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.

Ecotricity is Britain's overall greenest energy company- it’s more than just green energy – the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too – we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Pay: £25,550.00 per year

Benefits:

Bereavement leave
Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Referral programme
Sick pay

Application question(s):

Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office?
Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Stroud GL5 3BY

Quick apply

Refine Your Search

retentions advisor jobs in cirencester, gls

Domestic Sales and Retentions Advisor

Assistant Service Manager

Customer Service Advisor (Bodyshop)

Senior People Advisor, Band 6

Senior Customer Success Manager

Insurance Advisor

Sales Executive, Estimating

Senior Commercial Manager

People Partner, Band 8a

Associate Dentist

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