Senior client manager Work, Jobs in Cirencester, Gls (with Salaries)

Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
Senior Manager FOS Complaints
St. James's Place —Cirencester
- Analysis skills
- Team management
- Leadership
- Annual leave
8d
SME Relationship Manager
Lloyds Banking Group —Cirencester
- From £61,344 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Banking
11d
Senior Manager - Client Finance Syndicates
PoloWorks —Cheltenham
- Hybrid work
- Writing skills
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Business Development Director (Maritime)
CGI —Chippenham
- Full-time
- Business development
- Presentation skills
- Travel
Quick apply
Regional Operations Manager
BidvestNoonan —Cheltenham
- Full-time
- Team management
- Human resources
- Recruiting
Quick apply
Account Director
Havas Group —Cirencester
- Full-time
- Hybrid work
- Team management
- Marketing
- Analytics
Senior Delivery Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Agile
- In-person
- Communication skills
Change Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Presentation skills
- Agile
- In-person
Senior Project Manager
United Infrastructure —Wormington
- Full-time
- Microsoft Outlook
- English
- Continuous improvement
Quick apply
Sales Manager
AccuLink Technology Ltd —Cirencester
- From £45,000 a year
- Full-time
- CRM software
- Customer service
- English
- Sick pay
Quick apply
11d
Senior Operations Manager - Payroll & Pensions
UK SBS Ltd —Swindon
- £53,151 - £57,000 a year
- Full-time
- Budgeting
12d
Head of Sales
The Ramsbury Brewing and Distilling Company Ltd —Marlborough
- £47,500 - £52,500 a year
- Full-time
- CRM software
- Business development
- In-person
- Employee discount
- Sick pay
Quick apply
Project Manager / Senior Project Manager
WSP —Gloucester
- ERP systems
- Mentoring
- Organisational skills
Compliance Manager
Edenred —Swindon
- Up to £80,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Leadership
Senior Customer Success Manager
SBS —Bristol
- Hybrid work
- Communication skills
- Annual leave
10d
Assistant Change Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
Senior Project Manager
Dyson —Malmesbury
- Annual leave
- Employee assistance programme
9d
Strategic Relationship Manager
Ecotricity —Stroud
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Work from home
Quick apply
9d
Regional Operations Manager – Cleaning Services
Mitie —Swindon
- £47,000 - £55,000 a year
- Computer literacy
- Continuous improvement
- Cleaning

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Operations Manager (Managed Services)

Arcus FM -
Cirencester

Quick apply

Job details

Full-time
Up to £68,000 a year

Benefits

Company pension

Qualifications

Cost management
Succession planning
Fiscal management
Customer relationship building
Operations management
Stakeholder collaboration
Client engagement
Stakeholder liaison
Coaching
Cost control
Client relationship development
Performance management
Profit & loss
Stakeholder coordination
Continuous improvement
Team management
Partnership building
Risk management
Mentoring
Management reporting
Professional development mentoring
Account management
Leadership
Growth strategy
Operations leadership experience
Stakeholder management

Full job description

Location: Cirencester
Salary: Up to £68,000 depending on experience

Benefits: £5,549 car allowance, 10% bonus, pension, healthcare, plus many more

Join us as an Operations Manager and help shape the future of our Managed Services portfolio.

We’re looking for an experienced, commercially focused Operations Manager to take the lead across a diverse multi‑client FM managed services portfolio. You’ll provide hands‑on operational leadership, build strong client relationships, and ensure outstanding service delivery while driving organic growth and continuous improvement.

Reporting to the Business Unit Leader, this is a pivotal role at the heart of our service delivery model — ideal for someone who thrives in a fast‑paced, customer‑centric environment.

Operational Leadership & Client Management

Lead operational delivery across 20+ managed service clients.
Own senior relationships with customers and internal stakeholders, acting as a key point of escalation.
Ensure performance, commercial, and contractual expectations are consistently met.
Identify risks and performance gaps, driving effective action plans to resolution.
Lead operational problem‑solving and implement sustainable solutions.
Represent the Business Unit Leader when required.

People Leadership

Line manage and develop a team of Account Managers.
Coach and mentor to build capability, confidence, and a customer‑first culture.
Foster a high‑performing, collaborative environment.
Support succession planning and team development within the business unit.

Commercial & Financial Management

Support P&L performance, budgeting, and financial controls.
Improve work order profitability through smart cost control and efficient delivery.
Resolve margin‑impacting issues such as scope creep and reactive work.
Maintain strong governance around reporting and commercial compliance.

Strategic Growth & Continuous Improvement

Contribute to business unit strategy, especially focusing on organic growth.

Identify opportunities to enhance service, expand scope, and add value.
Collaborate with Account Managers on account growth plans.
Promote standardisation, best practice, and continuous improvement.

Essential Experience

Proven background as an Operations Manager (or similar senior role) in Managed Services or FM.
Experience managing multi‑client portfolios.
Strong people leadership skills with experience developing Account Managers.
Commercially astute with P&L awareness and margin management experience.
Demonstrated ability to improve performance and profitability.
Excellent stakeholder management and confident decision‑making abilities.

Desirable

Experience in a fast‑paced, customer‑driven managed services environment.
Exposure to contract mobilisation or service transformation.
Strong data and performance reporting capability.

Who You Are

A strategic thinker with strong operational delivery skills.
Resilient, decisive, and comfortable working in ambiguity.
A collaborative leader who builds trust and develops others.
Customer‑focused with strong commercial curiosity.

Ready to take the next step in your leadership career?

Apply now and help us deliver outstanding service, build strong customer partnerships, and grow our managed services portfolio.

Quick apply

Refine Your Search

senior client manager jobs in cirencester, gls

Operations Manager (Managed Services)

Senior Manager FOS Complaints

SME Relationship Manager

Senior Manager - Client Finance Syndicates

Business Development Director (Maritime)

Regional Operations Manager

Account Director

Senior Delivery Manager

Change Manager

Senior Project Manager

Sales Manager

Senior Operations Manager - Payroll & Pensions

Head of Sales

Project Manager / Senior Project Manager

Compliance Manager

Senior Customer Success Manager

Assistant Change Manager

Senior Project Manager

Strategic Relationship Manager

Regional Operations Manager – Cleaning Services

I want to receive the latest job alerts for senior client manager in cirencester, gls

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