Customer service representative Work, Jobs in Coggeshall, Ess (with Salaries)

Customer Service & Sales Advisor
Gecko Trading Ltd —Witham
- £27,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
1d
Customer Service Advisor
Kier Group —Braintree
- Part-time
- Communication skills
- Flexible schedule
Customer Service/Sales Administrator
CupsDirect —Colchester
- £14 - £15 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Repairs Customer Service Representative
Safran —Braintree
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
Retail Customer Service Assistant - Nights
bp Retail —Braintree
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
9d
Customer Service Assistant Over 18
Tenpin —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Specialist (iGaming online)
Onyx Gaming —Colchester
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
12d
Customer Service Advisor
NFU Mutual Agency —Colchester
- £25,000 - £27,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Free parking
Customer Services Assistant
OurCoop —Rayne
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
6d
Customer Service Representatives
Sodexo —Colchester
- £12.92 an hour
- Weekend availability
- Hospital
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Service & Sales Specialist
Floral Image Ipswich and Norwich —Ipswich
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
R2R103997 - 130942 - Customer Support Administrator
South End City Council —Southend-on-Sea
- £26,824 - £28,598 a year
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
7h
Customer Service Agent
Prolog Fulfilment —Sudbury
- £12.71 an hour
- Full-time
- English
- Microsoft Office
- IT
Quick apply
12d
Customer Service Assistant
World Duty Free Group —Stansted
- Part-time
- Sales
- Communication skills
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Services Advisor
Halfords —Colchester
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
6d
One Stop - Customer Service Assistant
One Stop —Wickham Bishops
- £12.81 an hour
- Full-time
1d
Customer Service Assistant
Huws Gray Group —Colchester
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
8d

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Customer Service & Sales Advisor

Gecko Trading Ltd
Witham

Quick apply

Job details

Full-time | Part-time upon request
£27,000 - £35,000 a year
1 day ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Sales
Organisational skills
IT
Account management
Communication skills

Full job description

Customer Service & Sales Advisor

Location: Witham, Essex (Office Based)
Salary: £27,000 - £28,000 per annum, depending on experience
Bonus: Uncapped commission with an OTE c£6,000 per year

About Gecko Jewellery

Gecko Jewellery is one of the UK's leading jewellery design and distribution companies, supplying beautifully designed jewellery collections to independent retailers throughout the UK and Europe.

For over 30 years we've built our reputation on exceptional design, outstanding customer service and strong, long-term partnerships with our customers.

We're now looking for a motivated and commercially driven Customer Service & Sales Advisor to join our growing sales team. If you enjoy building relationships, achieving targets and helping customers grow their business, we'd love to hear from you.

The Role

This is a sales-focused role with responsibility for developing sales across an existing portfolio of independent jewellery retailers.

You'll work closely with our field sales team to strengthen customer relationships, maximise every sales opportunity and deliver an outstanding customer experience. Success in this role comes from understanding your customers' businesses, recommending the right products and helping them stock collections that will sell.

Alongside managing incoming enquiries, you'll proactively contact customers to introduce new collections, discuss promotions, follow up quotations and identify opportunities to increase sales.

This role carries individual sales targets and offers an attractive commission scheme rewarding your success.

Key Responsibilities

Manage a portfolio of existing customer accounts by telephone and email.
Develop strong relationships with independent jewellery retailers, becoming their trusted day-to-day contact.
Achieve monthly sales targets through proactive account management and outbound sales activity.
Promote new collections, seasonal launches and marketing campaigns.
Identify opportunities to increase customer spend through cross-selling, upselling and new product recommendations.
Contact existing and lapsed customers to generate additional business.
Work closely with the field sales team to maximise opportunities within customer accounts.
Process customer orders accurately and efficiently.
Resolve customer enquiries relating to orders, deliveries, returns, credits and payments.
Liaise with colleagues across Sales, Marketing, Warehouse and Finance to deliver excellent customer service.
Maintain accurate customer records and sales activity within our ERP system.
Contribute ideas to improve customer engagement and sales performance.

About You

You'll be someone who enjoys talking to customers and thrives on achieving results. You're naturally confident, organised and motivated by sales, while recognising that exceptional customer service is key to building long-term relationships.

Ideally you'll have:

Previous experience in internal sales, telesales, account management or a commercially focused customer service role.
A proven ability to achieve sales targets or KPIs.
Excellent communication and relationship-building skills.
A confident and professional telephone manner.
A proactive, positive attitude with strong commercial awareness.
Excellent organisational skills and attention to detail.
Good IT skills and experience using CRM or order management systems.
The ability to prioritise workload in a fast-paced environment.
Experience within the jewellery, fashion or giftware industry would be advantageous but is not essential.

What We Offer

Competitive basic salary of £27,000-£28,000.
Uncapped commission with OTE of approximately £6,000.
Full product training and ongoing development.
Friendly, supportive team environment.
Staff jewellery discount.
Free on-site parking.
The opportunity to work with one of the UK's leading jewellery brands and make a genuine impact on business growth.

To apply for this position, please send your CV, along with a covering email telling us why you think you’d be the perfect fit for this role to Jodie Brown E: [email protected]

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in coggeshall, ess

Customer Service & Sales Advisor

Customer Service Advisor

Customer Service/Sales Administrator

Customer Care Associate

Repairs Customer Service Representative

Customer Service Agent (CSA)

Retail Customer Service Assistant - Nights

Customer Service Assistant Over 18

Customer Service Specialist (iGaming online)

Customer Service Advisor

Customer Services Assistant

Customer Service Representatives

Customer Service & Sales Specialist

R2R103997 - 130942 - Customer Support Administrator

Customer Service Agent

Customer Service Assistant

Customer Service Advisor - Remote

Customer Services Advisor

One Stop - Customer Service Assistant

Customer Service Assistant

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