Salary
£8.00 to £12.71 per hour
Job Overview
This role requires full-time on-site attendance in Rayleigh, Essex. Please only apply if you can meet this requirement.
We are a fast-growing web and marketing company focused on delivering strong results for our clients. We are seeking a Junior Web Support Specialist to support in our DevOps/IT Department. The role involves a mixture of website development, digital marketing, and technical in-house operations, while working closely with internal teams and clients.
Working Hours
Monday to Friday, Day Shift, No Weekends
Technical
Understanding of SEO (Search Engine Optimisation), Coding (HTML, CSS, Javascript, PHP), AI (Artificial Intelligence)
Networking and administration for hardware and software
Basic Adobe or editing skills on front-end software and content management systems
Skills in productivity suites, such as Microsoft
Interest in website development, digital marketing and digital operations
Support & Operations
Setup, troubleshoot and configure website and email
Setup, troubleshoot and configure VoIP (Voice Over IP)
Perform migrations and domain transfers for websites
Manage DNS (Domain Name Server) and hosting tasks
Maintain multiple client websites by quality control
Assist in-house teams with technical problem solving, diagnosis
Assist in-house teams with hardware setups or issues
Client Communication
Assist clients with website access and updates
Communicate via phone, email, and attend virtual or in-person meetings
Work with Project Managers and clients for multiple projects simultaneously
Content & Design
Support design work (logos, campaigns, landing pages)
Proofread and assist with content creation
Management, Workflow & Projects
Begin to manage workload independently, overlooked by your Line Manager
Support project delivery and timescales by beginning to learn Project Management aspects of the role
Meet deadlines and KPIs within the department
(Preference) Platforms & Tools
- Zoho One Operating System, or similar operating systems/business suites
-
WordPress, WooCommerce
-
Shopify
-
HTML Based website design
-
Plesk
Performance
-
Training provided
- Modern and enjoyable office environment
- 20 days holiday, plus all bank holidays paid
- Team-building activities (Summer BBQs, Christmas Events, and more)
