Lead counter Work, Jobs in Colney Heath, Hrt (with Salaries)

Estee Lauder - Counter Lead - M&S London Colney
Estee Lauder —London Colney
- Social media management
- Training & development
- Communication skills
13d
Assistant Manager Counter Lead
Estee Lauder —London
- Social media management
- Continuous improvement
- Communication skills
Operational Support Officer
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
4d
Operations Manager
HM Courts & Tribunal Service —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
9d
Clinique Boots ST Pancras -London-Counter Lead
Estee Lauder —London
- Social media management
- Continuous improvement
- Communication skills
Business Appointment Rules - Casework Lead
Cabinet Office —London
- £49,458 - £53,629 a year
- Full-time
- Analysis skills
- Presentation skills
- Team management
- Annual leave
11d
Clinique Counter Lead 30 hours-Boots Islington
Estee Lauder —London
- Social media management
- Continuous improvement
- Communication skills
Senior Engineering Lead – Counter-Uncrewed Systems
Sopra Steria —Hemel Hempstead
- Hybrid work
- Communication skills
2d
Account Manager - Luton Airport
Chanel —Luton Airport
- Full-time
- Business development
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Police Officer - Inner London
British Transport Police —London
- £33,609 - £52,014 a year
- Communication skills
- Annual leave
- Employee discount
Quick apply
18h-Clinique Counter Lead-Boots London Bishopsgate
Estee Lauder —London
- Weekend availability
- Customer service
- POS
Hub Access Officer
Barnet Council —London
- Full-time
- Hybrid work
- Databases
- Presentation skills
- Annual leave
- Flexitime
HM Inspectorate of Prisons - Inspector (Healthcare)
Ministry of Justice —London
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
5d
Emergency Preparedness Support Officer
UK Health Security Agency —London
- £28,547 - £37,737 a year
- Part-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
4d
Café Manager
Don Churro —Hoddesdon
- £30,000 - £34,000 a year
- Weekend availability
- Hospitality
- Customer service
- Restaurant management
- Employee discount
Quick apply
9d
Showroom Sales Manager
Bathroom Showroom —St Albans
- Full-time
- Sales
- Business development
- Annual leave
- Employee assistance programme
9d
Communications Manager – Police Staff – Communications – Counter Terrorism Policing HQ
Counter Terrorism Policing —London
- £45,986 - £54,863 a year
- Full-time
Communications Manager - Communications - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- £45,986 - £48,995 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Post Office Operations Manager
TGJones —Romford
- Full-time
- Customer service
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
2d

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Estee Lauder - Counter Lead - M&S London Colney

Estee Lauder -
London Colney

Apply Now

Job details

13 days ago

Qualifications

Operations management
Social media management
Client engagement
Complaint handling
Retail team management
Customer loyalty building
Customer interaction
Retail experience
Training & development
Stock replenishment
Loss prevention
Promotional planning
Communication skills

Full job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

The Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused.

They are accountable for achieving this by

reflecting a credible and professional Brand image to all internal and external consumers at all times
maximising sales through selling, providing excellent service and retail standards
contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines
Understand daily/weekly targets
Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
Keep up to date with competitor activities and missed opportunities
Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.
Deliver the Brand Strategy, ensuring the delivery of an effective local plan
Plan and implement local marketing & events initiatives, aligned to Retailer activity.
Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture
Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life.
Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate
Use digital tools to ensure knowledge is kept up to date
Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations
Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
Review retail standards on a daily basis ensuring they are maintained to the required standard
Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes
Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk
Ensure all information requests are fulfilled accurately, within deadlines set
Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.

Commerciality

Manage daily replenishment, taking appropriate action where necessary
Maximise sales performance by utilising all commercial reports before making commercial decisions
Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control
Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines
Identify trends and make suggestions to enhance product performance.

Qualifications

. Experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development

Commercial understanding and awareness of industry
Effective communication, organisation and prioritisation skills

Estée Lauder is the flagship brand of The Estée Lauder Companies Inc. Founded by Mrs. Estée Lauder, the brand today continues her legacy of creating the most innovative, sophisticated, high-performance skin care and makeup products and iconic fragrances — all infused with a deep understanding of consumers needs and desires.

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our Beauty Advisors to achieve all sales, customer service and operational targets. Candidates should have proven skills gained in a fast paced retail environment.

You will have accountability for executing the business goals to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of your team.
If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

You will have:

A passion and energy to provide inspirational, authentic, and personalised customer service
An approachable, friendly with a ‘can-do’ attitude
Beauty/fragrance experience is desirable
Confidence in speaking to customers, get to know them and understand their needs to best cater to them
Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country

Apply Now

Refine Your Search

lead counter jobs in colney heath, hrt

Estee Lauder - Counter Lead - M&S London Colney

Assistant Manager Counter Lead

Operational Support Officer

Operations Manager

Clinique Boots ST Pancras -London-Counter Lead

Business Appointment Rules - Casework Lead

Clinique Counter Lead 30 hours-Boots Islington

Senior Engineering Lead – Counter-Uncrewed Systems

Account Manager - Luton Airport

Police Officer - Inner London

18h-Clinique Counter Lead-Boots London Bishopsgate

Hub Access Officer

HM Inspectorate of Prisons - Inspector (Healthcare)

Emergency Preparedness Support Officer

Café Manager

Showroom Sales Manager

Communications Manager – Police Staff – Communications – Counter Terrorism Policing HQ

Communications Manager - Communications - Counter Terrorism Policing HQ

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

Post Office Operations Manager

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