Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
General Manager – Forecasting & Planning
Location: Rugby
At Evri, we're transforming the way parcels move through our network. As we continue to grow, we're looking for an exceptional General Manager - Forecasting & Planning to lead our network forecasting, capacity planning and optimisation strategy.
As General Manager for Forecasting & Planning, you will lead the strategic forecasting, planning and optimisation of volume flow across the Evri network, ensuring capacity, resources and operational plans are aligned to customer demand, service commitments and business objectives. You will provide leadership across Forecasting, Network Planning and Strategic Planning activities, whilst also providing governance and indirect leadership of the International Planning & Service function to ensure domestic and international operations are aligned through a single network planning strategy.
What you’ll be doing:
This role plays a pivotal part in supporting customer growth, operational efficiency and service performance across the entire network.
- Lead the forecasting and planning strategy across the Evri network, delivering accurate daily, weekly, Peak and annual forecasts.
- Align network capacity, resources and operational plans with customer demand and business objectives.
- Lead Peak planning and network readiness activity, ensuring operational preparedness across the network.
- Drive continuous improvement in forecasting methodologies, planning processes, automation and reporting.
- Provide strategic insight and recommendations to senior operational and commercial stakeholders.
- Monitor service performance, proactively managing risks and implementing corrective actions where required.
- Support growth through effective capacity planning, volume analysis and network optimisation.
- Provide governance and indirect leadership to the International Planning & Service function, ensuring alignment with wider network priorities.
- Develop, coach and inspire high-performing teams, fostering a culture of accountability, operational excellence and data-driven decision making.
What you’ll bring to the role:
We're looking for a commercially minded operational leader with strong logistics experience, who can balance people leadership with delivering outstanding business results.
- Significant experience in forecasting, planning, logistics, supply chain or operational strategy within a large-scale, fast-paced environment.
- Proven leadership of planning, transformation and continuous improvement programmes.
- Strong track record of building, developing and leading high-performing teams through growth and change.
- Commercially astute, with the ability to balance customer, service, cost and capacity priorities.
- Experienced in influencing senior stakeholders and executive leaders.
- Advanced Excel and analytical skills, with expertise in forecasting, modelling and turning data into actionable insights.
- Experience developing planning tools, systems, automation and reporting solutions.
- VBA, Microsoft Access and database knowledge desirable but not essential.
- A collaborative leader who can align diverse stakeholders behind a common goal.
- Comfortable operating at both strategic and operational levels, driving performance while creating an environment where people can thrive.
Evri Group for everyone
We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.
At Evri Group, everyone is welcome.
