Customer solutions specialist Work, Jobs in Coventry, Wmd (with Salaries)

Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- English
- Continuous improvement
Business Banking Customer Service Representative
National Westminster Bank PLC —Birmingham
- From £27,090 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Work from home
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Operations Specialist I-III (UK)
Airspace —Birmingham
- £36,000 - £65,000 a year
- Remote
Quick apply
9d
Business Analyst Apprentice
QA Apprenticeships —Warwick
- £22,000 a year
- Full-time
- Computer skills
- Business
- Communication skills
- Annual leave
- Employee discount
3d
Security Ambassador
Amulet —Birmingham
- £14 an hour
- Overtime
- Microsoft Word
- Customer service
- In-person
- Annual leave
Quick apply
6d
Commercial Graduate Scheme – Technical Sales & Business Development
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Business development
- No degree
- Business
- Annual leave
Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Job Coach
Coventry City Council —Whoberley
- £25,989 - £29,540 a year
- Weekend availability
14d
Delivery Manager
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Direct Sales Executives
Evri —Baginton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Salesforce
- Business development
- Communication skills
6d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Property & Relationship Manager
Brindley Capital Group —Birmingham
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
Programme Officer - Specialist Women Support
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Analysis skills
- Communication skills
6d
Graduate Operations Coordinator
CJ Recruitment —Beoley
- £28,000 - £35,000 a year
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
8d
Case Handler
D2S Business Solutions Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Talent Acquisition Specialist
Halfords —Redditch
- Up to £33,500 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Time management
- Annual leave
- Employee discount
10d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills

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customer solutions specialist jobs near coventry, wmd

Customer Experience & Quoting Specialist

Bruker -
Coventry

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Job details

Qualifications

Microsoft Word
Sales support
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Continuous improvement
Organisational skills
Customer support
Customer interaction
Tender documentation
Communication skills

Full job description

Overview:

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com

We are looking for a Customer Experience and Quoting Specialist (m/f/d) in our location in Coventry, UK.

Responsibilities:

The Customer Experience & Quoting Specialist serves as a key point of contact for internal and external customers, ensuring a seamless customer experience throughout the customer lifecycle, from initial inquiry and quotation to order processing and post-order support.

Customer Experience and Inquiry Management

Monitor, track, and manage incoming inquiries received via phone, email, Salesforce, and other communication channels.
Assess customer requests and route inquiries to the appropriate Sales, Service, or other internal teams.
Collect, maintain, and document customer and system information in relevant systems.
Ensure timely, transparent, and professional communication with customers and internal stakeholders.
Support the customer journey from initial inquiry through quotation, order processing, invoicing, and cash collection activities.

Sales and Service Support

Support Sales and Service teams in day-to-day operational activities.
Prepare quotations for instruments, accessories, spare parts, consumables, service agreements, repairs, relocations, and other billable services.
Collaborate with technical experts to ensure the accuracy and feasibility of quotations.
Support tender submission processes, including the preparation and collection of required commercial documentation.
Assist with the preparation, completion, and submission of customer- and audit-related documentation.
Work closely with Order Processing teams to ensure efficient order handling and follow-up.

Operational and Administrative Support

Support cash collection activities, including communication related to letters of credit, bank guarantees, invoice distribution, and customer portal submissions.
Coordinate the return of defective materials to repair centers in a timely manner.
Provide backup support to colleagues and support similar activities across other regions when required.
Develop and maintain a strong understanding of Bruker products, services, and internal processes.
Contribute to process improvements and initiatives aimed at increasing operational effectiveness and customer satisfaction.
Perform other duties aligned with the scope and objectives of the role.

Qualifications:

Completed vocational training, secondary education, or equivalent qualification.
Interest in science, technology, and innovation.
Excellent written and verbal communication skills in English (minimum C1 level); additional European language skills are an asset.
Experience with Salesforce and/or knowledge of SAP.
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Strong interpersonal and communication skills, with the ability to adapt communication style to different stakeholders.
Ability to effectively prioritize tasks and work in a fast-paced environment.
Strong organizational skills with the ability to work both independently and collaboratively.
Customer-focused mindset with an open and positive approach.
Strong problem-solving skills and a proactive attitude.

Apply Now

Refine Your Search

customer solutions specialist jobs in coventry, wmd

Customer Experience & Quoting Specialist

Business Banking Customer Service Representative

Employment Specialist (IPS) - Birmingham & Solihull

L4 Network Engineer Apprentice

Operations Specialist I-III (UK)

Business Analyst Apprentice

Security Ambassador

Commercial Graduate Scheme – Technical Sales & Business Development

Junior Implementation Specialist

Job Coach

Delivery Manager

Direct Sales Executives

Manager of Dedicated Implementations - EMEA

Property & Relationship Manager

Programme Officer - Specialist Women Support

Graduate Operations Coordinator

Case Handler

Airport Station Manager

Talent Acquisition Specialist

2nd Line Technical Analyst

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