Work from home Work, Jobs in Cowley, Oxf (with Salaries)

IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Graduate Office Assistant
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- Remote
- Databases
- University
- Organisational skills
On Call Firefighter
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £5,000 - £9,000 a year
- Part-time
- Remote
- No experience needed
- School
- Work from home
Research Assistant - Centralised National Virtual Clinic
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Remote
- Psychology
- Organisational skills
- Annual leave
5d
Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education
Faria Online Schools —Oxford
- Full-time
- Remote
- Communication skills
- School
Quick apply
Trainee Water Treatment Engineer
SMS Environmental —Oxford
- Up to £26,000 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Employee discount
- Sick pay
Quick apply
Remote Technical Support Assistant
Smedley Group —Bicester
- Part-time
- Remote
- Computer literacy
- Data analysis skills
- Computer skills
Quick apply
3d
Estate Agent Selling Luxury Homes
Fine & Country —Abingdon
- £100,000 - £120,000 a year
- Remote
- Sales
- Work from home
- Flexible schedule
Quick apply
PLOS One Public Health and Epidemiology Associate Editor- 12 Month FTC
Public Library of Science —Oxford
- £35,000 - £38,950 a year
- Remote
- Doctoral degree
- Research
- Travel
9d
Marketing Executive
Public Library of Science —Oxford
- £35,000 - £39,000 a year
- Remote
- Bachelor's degree
- No degree
- Travel
4d
Bioinformatician
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Remote
- University
12d
Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Oxford
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Premium Property Estate Agent
Fine & Country —Oxford
- £8,000 - £120,000 a year
- Remote
Quick apply
Operational Trainer
Barchester Healthcare —Oxford
- Remote
- Mentoring
- Training & development
Quick apply
Graduate / Assistant Designer - Freelancer
Gillespies —Oxford
- Remote
- Communication skills
Quick apply
Senior Researcher (Full time / Can be remote working)
Faith Associates —High Wycombe
- Full-time
- Remote
- Doctoral degree
- Research
- Master's degree
Implementation Consultant
SFG20 —Oxford
- Full-time
- Remote
- CRM software
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Account Manager (Motor Finance)
Tandem Bank —Oxford
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Customer service
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
3d
Medical Monitor (Gastroenterology)
PSI CRO —Oxford
- Full-time
- Remote
- English
- Analysis skills
- Business
Quick apply
Go-to-Market - Oxford, United Kingdom
Speechify —Oxford
- Remote
- Machine learning
- APIs
- AI
2d

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IT Service Desk Analyst

Oxford Health NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
User account management
Continuous improvement
Technical support incident logging
Customer support
IT incident logging
Application support
Incident log maintenance
Remote diagnostics
Mobile devices

Full job description

We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs).

This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment.
Key Responsibilities

Act as the main point of contact for all IT Service Desk enquiries, incidents, and service requests.

Provide first-line technical support for desktops, laptops, mobile devices, peripherals, applications, and IT systems.

Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues within agreed SLAs.

Log, manage, and prioritise incidents and service requests using the IT service management system.

Escalate complex issues and requests to 2nd and 3rd line support teams, or external suppliers, ensuring timely resolution.

Keep users informed of progress and resolutions, delivering excellent customer service throughout.

Maintain accurate records of incidents, requests, and solutions.

Contribute to continuous improvement initiatives and knowledge base documentation

You will be required onsite 5 days a week based at our site at Littlemore Mental Health Centre.

Provide first-line IT and telecommunications support as part of the IT Service Desk team, delivering excellent customer service and technical assistance to users across the organisation. Act as a primary point of contact for IT-related queries, troubleshooting and resolving a wide range of issues remotely using support tools where possible. Monitor and manage service desk requests, maintain accurate records within the call logging system, support user account administration, and ensure incidents and service requests are handled efficiently and escalated appropriately when required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

Refine Your Search

work from home jobs in cowley, oxf

IT Service Desk Analyst

Graduate Office Assistant

On Call Firefighter

Research Assistant - Centralised National Virtual Clinic

Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education

Trainee Water Treatment Engineer

Remote Technical Support Assistant

Estate Agent Selling Luxury Homes

PLOS One Public Health and Epidemiology Associate Editor- 12 Month FTC

Marketing Executive

Bioinformatician

Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped

Premium Property Estate Agent

Operational Trainer

Graduate / Assistant Designer - Freelancer

Senior Researcher (Full time / Can be remote working)

Implementation Consultant

Account Manager (Motor Finance)

Medical Monitor (Gastroenterology)

Go-to-Market - Oxford, United Kingdom

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