Job Ref: CRI3502
Branch: Crowne Plaza London Gatwick Airport
Location: Crowne Plaza London Gatwick Airport, Crawley
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: up to 40 hours
Posted date: 15/06/2026
Closing date: 29/07/2026
About Us
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Why join Crimson Hotels- We believe great people deserve great perks:
- Discounted stays around the world
- Free meal on duty + unlimited hot drinks
- Paid day off for your Birthday
- Employee Assistance Programme and wellbeing initiatives
- Learning and development opportunities for career progression
- Recognition and reward schemes
Our Values
We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.
As part of the Crimson Hotels Group, you will join the team of Crowne Plaza London Gatwick Airport which is a 294-bedroom hotel located just 5-minute drive from Gatwick Airport. The Cube Restaurant serves delicious, locally sourced food for breakfast and dinner, while drinks and light meals are available all day in the Olive Grove. Our chic meeting spaces include private boardrooms and a stunning event suite with a foyer and bar, perfect for hosting receptions or dinners for up to 200 guests, or 280 guests for meetings.?
What your day will look like?
You'll start by welcoming guests with a warm, professional approach, serving them across various outlets including the bar, club lounge, restaurant, conference areas, and through room service. Throughout the day, you’ll use your knowledge of food, wines, beers, and spirits to enhance the guest experience and ensure service is smooth and attentive. You'll be involved in setting up and closing down the service areas, always maintaining high standards of cleanliness and hygiene in line with health and safety regulations. Working as part of a supportive team, you'll help create a welcoming and seamless dining experience for every guest.
What You’ll Bring?
We’re looking for an enthusiastic FB Attendant passionate about delivering quality service and creating a welcoming atmosphere for every guest. You will have excellent communication skills with the ability to create memorable experiences for our guests. You’ll be confident in using technology and comfortable working in a fast-paced environment. Ideally, you’ll have previous experience in hospitality or a similar customer-facing role. You will lead by example-demonstrating our values through outstanding customer service, teamwork, and a positive, solution-focused attitude.
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Ready to join us? Apply now and let’s grow together.
Crowne Plaza London – Gatwick Airport is located just a 5-minute drive from Gatwick Airport and less than a mile from Crawley Manor Royal Business District, home to multinational companies such as Thales, Elekta, and the Boeing Flight Simulator. The Gatwick Express provides a direct rail link to London in just 30 minutes, while regular trains from nearby Three Bridges and Crawley stations, both under 2 miles from the hotel, also connect to London and Brighton.
Guests can enjoy locally sourced cuisine at The Cube Restaurant for breakfast and dinner, while The Olive Grove serves drinks and light meals throughout the day. The heated outdoor terrace provides the perfect spot to unwind with colleagues over cocktails, and a 24-hour fitness suite is also available.
Meeting and event facilities include private boardrooms and a stylish event suite with a foyer and bar, ideal for receptions or dinners for up to 200 guests, or meetings of up to 280 attendees.
Sustainability
Sustainability is at the core of our business. We have been awarded the Green Key certification, which reflects our commitment to environmental responsibility and sustainable practices.
