Reward and wellbeing manager Work, Jobs in Crawley, Eng (with Salaries)

Parent and Candidate Experience Manager
Fennies Day Nurseries Ltd —Epsom
- Up to £58,000 a year
- Full-time
- Business development
- Analysis skills
- Annual leave
Quick apply
13h
Operational Team Manager
WSCC —Horsham
- £48,226 - £51,356 a year
- Full-time
- Management
- Travel
- Leadership
1d
Aerodrome Compliance Lead
Gatwick Airport Limited —Gatwick Airport
- From £89,265 a year
- Hybrid work
- IT
- Communication skills
- Free parking
- Employee discount
6d
Nursery Manager
MKM Childcare Limited —Crawley
- £40,000 - £46,000 a year
- Full-time
- Childcare
- Management
- In-person
- Annual leave
- Employee discount
Quick apply
Claims Assessor
LegalAndGeneral —Brighton and Hove
- Up to £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Deputy Nursery Manager (New Nursery Opening September 2026)
iStep Learning —Crawley
- From £36,317 a year
- Full-time
- Childcare
- Management
- English
- Employee discount
Quick apply
Deputy Manager- Woodland Court
Active Care Group —Caterham
- £36,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Travel Product Set Up Manager
Saga —Crawley
- £45,000 - £50,000 a year
- Microsoft Office
- Hotel
- Contracts
- Employee discount
Quick apply
6d
Senior Environment Advisor
Gatwick Airport Limited —Gatwick Airport
- From £46,618 a year
- In-person
- Free parking
- Employee discount
14d
Share Plan Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
15h
Customer Relationship Manager
Barchester Healthcare —Copthorne
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
2d
Internal Audit Manager
Gatwick Airport Limited —Gatwick Airport
- £70,000 a year
- Hybrid work
- Maintenance
- Continuous improvement
- Travel
- Free parking
- Employee discount
2d
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
PRT - Transitions Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
Quick apply
1d
Contracts Manager
M Group —Brighton
- Overtime
- Management
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Pastoral & Behaviour Support Manager (PBSM) - Holy Trinity CofE Secondary School, Crawley
WSCC —Crawley
- Full-time
- School
- Teaching
2d
Residence Manager - Soft Services
Equans —Brighton
- Full-time
- Hospitality
- University
- Annual leave
- Employee assistance programme
2d
Digital Learning and Skills Lead
HCRG Care Group —Guildford
- £46,000 a year
- Remote
- Data analysis skills
- Project management
- AI
- Employee discount
Quick apply
10d
Shift Manager
Five Guys UK —Crawley
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Independent Domestic Violence Advisor (IDVA) - Multiple Compound Needs
WSCC —Horsham
- £36,363 - £39,152 a year
- Full-time
- English
- Travel
- Annual leave
- Employee assistance programme
2d

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reward and wellbeing manager jobs near crawley, eng

Parent and Candidate Experience Manager

Fennies Day Nurseries Ltd -
Epsom

Quick apply

Job details

Full-time
Up to £58,000 a year
13 hours ago

Benefits

Annual leave
Company pension

Qualifications

Early childhood education
Business development
Analysis skills

Full job description

Parent and Candidate Experience Manager

Location: Epsom (with some flexibility)

Salary: Up to £58k

Quarterly performance related bonus

Full time, Mon-Fri, 40 hours per week

Own the end-to-end experience for every parent and candidate who interacts with Fennies, shaping the process, systems and standards that turn a first enquiry into a lasting relationship.

At Fennies, we nurture our people to build a thriving community for children, families and educators.

If you're a driven, experience-obsessed team player who loves turning process, data and training into a seamless journey for parents and candidates alike, this is your opportunity to own that experience across Fennies and be part of a high performing team.

Why join Fennies?

We're ambitious and innovative – but our purpose to provide the very best Early Years experience for the children in our care is what motivates us every day. We're committed to being the best, so if you're looking for a role that enables you to use your commercial acumen in a role that has real purpose, then we're keen to hear from you.

Competitive salary and bonus

Salary: Up to £58k

Quarterly performance related bonus

Pension scheme

Wellbeing and Lifestyle benefits

25 days annual leave increasing by 1 day per year of service (up to 30) plus bank holidays

BUPA wellbeing support

Free daily meals from the Fennies Café

Childcare discount and support

Generous childcare discount

Career Development

A supportive, professional team focused on delivering results and having impact

Training and development related to your role

A community of committed, high achieving colleagues

Regular team forums and networking

Summer BBQs, Christmas events and company celebrations

Recognition and reward through the Fennies Club long service awards

About the Role

As Parent and Candidate Experience Manager, you will own the end-to-end experience of everyone who interacts with Fennies through the Admissions and Talent funnels — from a parent's first enquiry to a candidate's first day — setting the standards, process and systems that deliver it consistently, and holding performance to account through clear SLAs and analytics.

You will:

Own the parent and candidate experience end-to-end, mapping every touchpoint across the Admissions and Talent journeys to identify friction, gaps and opportunities

Define what an outstanding parent and candidate experience looks like at Fennies, and set the standards the Admissions and Talent teams work to

Build and own the playbooks, SOPs and scripts that Admissions Execs and Talent Execs use day-to-day, ensuring consistency across every site and every hire

Develop and maintain clear policies covering response times, follow-up cadence, escalation and service recovery

Design and deliver training programmes for the Admissions and Talent teams, and own onboarding for new joiners into those teams

Own the CRM, ATS and enquiry management systems that underpin the parent and candidate journey, driving adoption and configuration

Define and own SLAs for parent and candidate experience, including response times, conversion stages and follow-up standards

Build and run weekly analytics reporting individual performance against target, using insight to drive coaching, training and accountability conversations

Feed experience, SLA and performance insight into wider Business Development reporting

What we're looking for

You're a driven, detail-focused leader who loves turning process, training and data into a seamless experience for the people who matter most to Fennies — our parents and candidates.

You will have:

Proven experience designing or owning a customer, parent or candidate experience function, ideally spanning more than one team or journey

Strong process and policy design skills, with a track record of building playbooks or SOPs that others follow consistently

Confident designing and delivering training, with the ability to coach individuals using performance data

Comfortable owning CRM/ATS or similar systems, driving adoption and configuring them to support process

Strong analytical skills, able to build and interpret weekly performance reporting and translate it into action

Excellent stakeholder management, able to work cross-functionally as a peer to other functional leads

High attention to detail and a genuinely high bar for what good service looks like

Most importantly, you will bring a genuine passion for great experience, sharp process thinking, and the analytical rigour to prove it's working.

Become part of the Fennies DNA

We're family-owned and family-run; this guides our culture, our decision making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We're investing into Fennies, into our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can:

Be Yourself

Come Together

Be All In

Go Further

If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat.

Take your next steps with Fennies

If you think this sounds like you and you are keen to know more, make an application via our website, Indeed or directly to [email protected].

We'll be shortlisting candidates throughout August, with interviews at our Head Office in Epsom at the end of August.

Diversity and Inclusion

At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported.

Safeguarding

Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates.

IGREEN

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Refine Your Search

reward and wellbeing manager jobs in crawley, eng

Parent and Candidate Experience Manager

Operational Team Manager

Aerodrome Compliance Lead

Nursery Manager

Claims Assessor

Deputy Nursery Manager (New Nursery Opening September 2026)

Deputy Manager- Woodland Court

Travel Product Set Up Manager

Senior Environment Advisor

Share Plan Manager

Customer Relationship Manager

Internal Audit Manager

Bespoke Relocation Manager

PRT - Transitions Manager

Contracts Manager

Pastoral & Behaviour Support Manager (PBSM) - Holy Trinity CofE Secondary School, Crawley

Residence Manager - Soft Services

Digital Learning and Skills Lead

Shift Manager

Independent Domestic Violence Advisor (IDVA) - Multiple Compound Needs

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