Education officer Work, Jobs in Crawley, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Wellbeing and Engagement Officer
Study Group —Brighton
- £26,520 a year
- Full-time
- Bachelor's degree
- No degree
- Front desk
Quick apply
13h
Parking Review Officer
East Sussex County Council —Lewes
- Call to connect
- Hybrid work
- Communication skills
- Work from home
6d
EHCP Coordination Officer
Surrey County Council —Reigate
- £38,090 a year
- Part-time
- Hybrid work
- Experience working with children
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
13h
Research Support Officer
Kingston University —Kingston upon Thames
- £39,407 - £43,835 a year
- Call to connect
- Project management
- University
6d
Democratic Services Officer Higher
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Move On Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
10d
Research Governance Officer
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £39,959 - £48,117 a year
- Part-time
- No degree
Assessment and Planning Officer, 14-25
East Sussex County Council —Lewes
- Organisational skills
- Communication skills
6d
Patient Experience and Involvement Officer
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £36,943 - £44,900 a year
- Management
- Customer service
- English
- Employee assistance programme
9d
Engagement Support Officer for Inclusion Health Team
HCRG Care Group —Reigate
- From £31,710 a year
- Part-time
- No degree
- Communication skills
- Employee discount
Quick apply
14d
Campus Officer
East Surrey College —Redhill
- £25,707.02 a year
- Microsoft Word
- Computer literacy
- Communication skills
- Free parking
10d
Mediation and Dispute Resolution Officer
Surrey County Council —Woking
- £42,958 - £46,624 a year
- Hybrid work
- Analysis skills
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
Reviewing Officer
Brighton & Hove City Council —Hove
- £57,755 - £63,123 a year
- Full-time
- Management
- Analysis skills
- Experience working with children
2d
Examinations Officer
Activate Learning —Guildford
- £30,152 a year
- Microsoft Outlook
- Management
- Databases
- Free parking
- Annual leave
20h
Statutory Funding and Impact Officer
Surrey Care Trust —Guildford
- £32,235 - £37,440 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Project management
- Work from home
Quick apply
Policy Officer Intern
East Sussex County Council —Lewes
- Part-time
- Microsoft Word
- Internship
- Communication skills
13d
Shared Lives Officer
Brighton & Hove City Council —Brighton
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- Communication skills
7d
Fostering Support Officer
Brighton & Hove City Council —Portslade
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
Safeguarding Officer required for Dorothy Stringer School
Brighton & Hove City Council —Brighton
- £30,732 - £39,152 a year
- Full-time
- School

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

education officer jobs in crawley, wsx

Sr.Dir,Patient Experience

Wellbeing and Engagement Officer

Parking Review Officer

EHCP Coordination Officer

Research Support Officer

Democratic Services Officer Higher

Move On Officer

Research Governance Officer

Assessment and Planning Officer, 14-25

Patient Experience and Involvement Officer

Engagement Support Officer for Inclusion Health Team

Campus Officer

Mediation and Dispute Resolution Officer

Reviewing Officer

Examinations Officer

Statutory Funding and Impact Officer

Policy Officer Intern

Shared Lives Officer

Fostering Support Officer

Safeguarding Officer required for Dorothy Stringer School

I want to receive the latest job alerts for education officer in crawley, wsx

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