Program analyst Work, Jobs in Crawley, Wsx (with Salaries)

Data and Systems Support Analyst
AerFin —Crawley
- Full-time
- Hybrid work
- Oracle
- Computer Science
- ERP systems
- Employee assistance programme
Quick apply
4d
National Account Executive
Nestlé Professional —Crawley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Analytics
3d
Cash & Operating Capital Business Analyst
Thales —Crawley
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
1d
Senior Risk Management Analyst
Cubic Corporation —Salfords
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Aviation Invoicing Manager
JMC Aviation —Biggin Hill
- Microsoft Powerpoint
- English
- Analysis skills
- Relocation assistance
- Annual leave
Paid Media Manager
Thales —Crawley
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Communication skills
Drinking Water Safety Plan Analyst
SES Water —Redhill
- £34,000 - £36,000 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Compliance Officer – Analyst
Stevens & Bolton —Guildford
- Research
- Training & development
- Communication skills
8d
Service Desk Analyst
OPUS TECHNOLOGY —Reigate
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
- Referral programme
Quick apply
9d
Front Office Support Manager
Indra Group UK & Ireland —Redhill
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
People Systems Analyst - Operations
Mott MacDonald —Croydon
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
16h
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Leader, Supply Chain
Bombardier —Westerham
- PMP
- Data analysis skills
- Master's degree
Airport Planner
Mott MacDonald —Croydon
- Full-time
- Hybrid work
- Engineering
- English
- Presentation skills
- Annual leave
- Employee discount
QA Automation Tester
Scrumconnect Consulting —Croydon
- £65,000 a year
- Analysis skills
- Communication skills
Senior Analyst - Digital Imaging Product Planning
Sony Europe BV, United Kingdom —Weybridge
- Full-time
- Analysis skills
- Organisational skills
- Time management
11d
Software Engineer III
Bank of America —Bromley
- Full-time
- Agile
- Communication skills
- SDLC
- Employee assistance programme
Finance Analyst Distribution
Superdrug —Croydon
- Hybrid work
- Organisational skills
- Time management
- Store discount
- Employee discount
Senior Systems Test Analyst (6 month FTC)
Superdrug —Croydon
- Part-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Store discount
- Employee discount
Senior Enterprise Risk Analyst
Atos —Balham
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- Financial services
- Annual leave

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Data and Systems Support Analyst

AerFin -
Crawley

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Technical troubleshooting
Oracle
Computer Science
Stakeholder collaboration
Stakeholder liaison
IT service management
ERP systems
ERP software
Java
Analysis skills
Bachelor's degree
Data management
Continuous improvement
Technical support incident logging
Technical writing
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

Permanent – Full-time – Location: Crawley or Newport
Reports to: Head of Transformation

About AerFin

AerFin is breathing new life into aviation. We buy, sell, lease and repair aircraft, engines, and parts to maximise the value for their owners and provide a lower-cost supply of material to our airline, lessor and MRO customers.

Through our deep technical expertise and high-performance culture, we deliver confidence-inspiring quality, safety and value to our customers. Our blend of industry expertise and experience – today’s insight and tomorrow’s foresight – gives us a unique perspective on our industry that is trusted by over 600 customers across six continents.

With regional hubs in Europe, Asia and the USA we're perfectly placed to keep fleets flying and get deals done. That's the AerFin way. That's the way ahead.

About the role

Reporting to the Head of Transformation, the Data & Systems Support Analyst plays a key role in supporting AerFin's ERP and data management processes, with a primary focus on the day-to-day operation and support of our Quantum ERP system.

This role is centred on resolving user issues, investigating incidents, supporting data management activities and maintaining stable operational processes across critical business systems. The successful candidate will use their Oracle database knowledge to troubleshoot data and process-related issues, as well as provide support for AerFin's Java-based Universal Update Tool (UUT), which supports ERP data imports and updates.

This is an operational support role rather than a software development position. We're looking for someone who enjoys problem solving, working closely with users and technical teams, and helping ensure our systems and data operate effectively to support the wider business.

Key Responsibilities

ERP Support & User Issue Resolution

Provide day-to-day support for users of the Quantum ERP system, investigating incidents, service requests and data-related issues.
Troubleshoot user issues by analysing business processes, system behaviour and data quality concerns.
Manage and update incidents through Halo ITSM, ensuring issues are accurately recorded, communicated and resolved.
Support ERP data management activities, including data validation, investigation of discrepancies and process guidance.
Use Oracle database knowledge to investigate issues within tables, relationships, triggers, procedures and database-driven logic.
Identify recurring system issues, training requirements and process improvement opportunities.
Provide guidance and support to users on correct ERP processes and data management practices.
Escalate complex technical issues to appropriate internal teams or external vendors when required.

Systems & Technical Support

Support the operation of the Universal Update Tool (UUT) used for ERP data imports and updates.
Investigate UUT-related issues and use Java knowledge to understand system behaviour and troubleshoot problems.
Collaborate with IT teams to resolve integration, database and environment-related issues.
Support stable operation of business-critical systems and associated data processes.

Process Improvement & Documentation

Identify opportunities to improve system support processes, controls and operational efficiency.
Maintain documentation covering ERP support procedures, troubleshooting guidance and data management processes.
Create and update knowledge articles, user guides and support resources.
Contribute to continuous improvement initiatives across systems and data management activities.

Collaboration

Work closely with business users, analysts and IT colleagues to resolve issues and deliver effective support.
Communicate clearly with stakeholders, providing updates on incidents, risks and support activities.
Participate in operational reviews and support discussions, sharing insights on recurring issues and improvement opportunities.

What You'll Bring

Experience supporting ERP systems, business-critical applications or operational business systems.
Strong Oracle SQL knowledge and experience investigating data-related issues.
Understanding of Oracle database architecture, including tables, relationships, triggers, stored procedures and database packages.
Working knowledge of Java, with the ability to understand and troubleshoot an existing Java-based business tool.
Strong analytical and problem-solving skills with a methodical approach to issue resolution.
Experience managing incidents, service requests or support activities within an ITSM environment.
Excellent communication skills and the ability to build effective relationships with both technical and non-technical stakeholders.
A support-focused mindset, with a passion for helping users and maintaining reliable business processes.
Ability to manage multiple priorities in a fast-paced environment.
Bachelor's degree in Computer Science, Information Systems, Business Analytics or a related discipline is desirable.

What we offer in return:

Discretionary Bonus Scheme
Volunteering Leave
Life Assurance
Pension Scheme
Employee Assistance Program (EAP)
Healthcare Scheme
28 days of annual with an option to buy or sell an additional 5 days per year
Electric Vehicle Leasing Scheme
Grandternity Leave
Appreciation & Festive Reward
Social events and much more

We're actively reviewing applications and conducting interviews regularly. To ensure your consideration, please submit your application early. Please note, we reserve the right to close this vacancy once a suitable candidate is found, so don't delay in sending your CV today for immediate consideration.

AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity.

(NB. we will not consider any CVs from agencies at this point, and will reach out to our PSL if required)

Quick apply

Refine Your Search

program analyst jobs in crawley, wsx

Data and Systems Support Analyst

National Account Executive

Cash & Operating Capital Business Analyst

Senior Risk Management Analyst

Aviation Invoicing Manager

Paid Media Manager

Drinking Water Safety Plan Analyst

Compliance Officer – Analyst

Service Desk Analyst

Front Office Support Manager

People Systems Analyst - Operations

IT Finance & Projects Analyst

Leader, Supply Chain

Airport Planner

QA Automation Tester

Senior Analyst - Digital Imaging Product Planning

Software Engineer III

Finance Analyst Distribution

Senior Systems Test Analyst (6 month FTC)

Senior Enterprise Risk Analyst

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About AerFin

About the role

Key Responsibilities

ERP Support & User Issue Resolution

Systems & Technical Support

Process Improvement & Documentation

Collaboration

What You'll Bring

What we offer in return:

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