Refrigeration Work, Jobs in Crawley (with Salaries)

Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Driver/Barista for Festival Season Truck Festival, Kendal Calling, Boomtown + (Festival/Event Work)
Cargo House Coffee —Haslemere
- From £15 an hour
- Weekend availability
- Serving
- Driving
- Travel
- Free parking
Quick apply
8d
Air Conditioning Engineer
Bailey & Bowes Recruitment —Guildford
- £40,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Mechanical knowledge
Quick apply
12d
Mobile Air Conditioning Engineer
Equans —Crawley
- Full-time
- Communication skills
Product Manager - Chillers & Heat Pumps
Carrier —Wimbledon
- £42,000 - £84,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Driving
- HVAC
Refrigeration Engineer - South London (Croydon)
City Facilities Management (UK) —South London
- £46,791 - £47,676 a year
- Overtime
- Driving
- Employee discount
- Life insurance
Senior Refrigeration Engineer
Arcus FM —South London
- £51,261 a year
- Full-time
- Time management
- Annual leave
- Referral programme
Quick apply
Fleet Administrator - VMU
Trane Technologies —Crawley
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Refrigeration Managing Engineer
Arcus FM —South West London
- £60,668 a year
- Weekend availability
- Supervising experience
- Travel
- Communication skills
- Annual leave
- Referral programme
Quick apply
6d
Refrigeration Engineer - M25 South London
City Facilities Management (UK) —South London
- £47,676 a year
- Overtime
- Driving
- Employee discount
- Life insurance
5d
Mechanical Multi-Skilled Technician- 12:00-21:00
CBRE —Brighton
- Full-time
- Maintenance
- HVAC
- Communication skills
Refrigeration Engineer
VINCI Facilities UK —Croydon
- Full-time
- Maintenance
- In-person
- Hand tools
Quick apply
Project Manager – Industrial Refrigeration, Switzerland
Johnson Controls —Sunbury
- Full-time
- English
Key Accounts Development Manager
Carrier —Wimbledon
- £42,000 - £84,000 a year
- Full-time
- Remote
- Communication skills
- Negotiation
Inside Sales Engineer
Definitive —Godalming
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
Quick apply
Field Service Engineer
Atlas Copco Group —Sevenoaks
- Overtime
- Computer literacy
- Driving
- In-person
- Annual leave
Plumbing Engineer
MetroRod Ltd —Banstead
- £32,000 - £40,000 a year
- Overtime
- Plumbing
- IT
Quick apply
Mobile Air Conditioning Engineer
Mitie —Guildford
- Full-time
- Maintenance
5d
Key Account Manager Retail - CAREL UK
Carel Industries s.p.a. —Chessington
- Remote
- Sales
- Engineering
- No degree
- Flexitime
Quick apply
Business Development Manager - CAREL UK
Carel Industries s.p.a. —Chessington
- Remote
- Engineering
- Business development
- No degree
- Flexitime
Quick apply

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Aftermarket Coordinator

Sunswap
Leatherhead

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Sabbatical
Referral programme
Sick pay
On-site parking

Qualifications

Spanish
Customer service
Salesforce
Logistics
Financial services
Communication skills

Full job description

Location: Based 5 days on-site at Sunswap’s Leatherhead HQ (KT22 7BA, UK)

Salary: up to 40k (based on experience)

On-call requirement

This role includes participation in a rotating on-call schedule, typically one week in every three. During your on-call week, you will be the first point of contact for urgent customer service and support enquiries outside of standard working hours.

Additional standby and call-out payments are provided for all on-call shifts. Full details of the on-call rota, expectations, and remuneration will be discussed during the initial interview.

About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology hasn't changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it - zero emissions, lower operating costs, built from the ground up for how fleets actually operate. We've gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. We are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day. With units operating across the UK, France, Netherlands, Belgium, Chile, and Australia.

We've been named Sunday Times Best Place to Work 2024 and 2025. We've won awards for innovation, technology, and marketing excellence. We've secured backing from BGF, Barclays, and Clean Growth Fund. We've got the customers, the traction, and the momentum.

Now we're taking this British-engineered product global. Scaling manufacturing. Opening new markets. Building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that's setting new standards for the industry and scaling internationally, this is it.

Our benefits

30 days of annual leave plus Bank Holidays! (includes a Wellbeing Day)
Sabbatical (after 3 years of working with Sunswap)
5 free counselling sessions per year
Family leave ranging from 4 weeks to 4 months
Free Monthly Lunches & Quarterly Socials!
Cycle to Work Scheme
Free Sunswap merch

Job overview

We are seeking an Aftermarket Coordinator to manage day-to-day customer service interactions and ensure customers receive timely, clear, and proactive communication. This role is critical to maintaining Sunswap’s reputation for service excellence, providing the frontline link between customers, our service partners, and our technical team.

The Aftermarket Coordinator will work closely with the Aftermarket Lead, Technical Services Managers, and Commercial team to ensure cases are logged, tracked, and resolved to a high standard, while contributing to continuous improvement in customer satisfaction.

Key responsibilities

Act as the first point of contact for UK customers on service-related issues, ensuring clear and proactive communication.
Log, triage, and track customer cases in Sunswap’s service management system, maintaining accurate records for traceability.
Provide timely updates on job status, ETAs, and resolution progress, managing expectations effectively.
Manage logistics and admin tasks such as booking trailers transport, liaising with third-party providers, and handling service paperwork.
Escalate complex or persistent cases to the Technical Services Manager
Collect and track customer satisfaction feedback, proactively following up post-resolution to strengthen relationships.
Identify recurring issues, support process reviews, and contribute to continuous improvement in customer experience.
Ensure all service activity complies with Sunswap’s safety, quality, and communication standards.

Qualifications & experience

Experience in a customer service, service coordinator, or operations support role, ideally in a technical, engineering, or logistics environment.
Strong communication skills - confident handling customer queries and managing expectations.
Organised, detail-oriented, and able to track multiple open cases simultaneously.
Familiarity with CRM or service management systems preferred.
A proactive problem-solver, able to escalate effectively and follow issues through to resolution.
Team player, comfortable working cross-functionally with technical and commercial colleagues.
Passion for sustainability and innovation is a plus.

Nice to have

Fluent in Spanish

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Sick pay

Work Location: In person

Quick apply

Refine Your Search

refrigeration jobs in crawley

Aftermarket Coordinator

Driver/Barista for Festival Season Truck Festival, Kendal Calling, Boomtown + (Festival/Event Work)

Air Conditioning Engineer

Mobile Air Conditioning Engineer

Product Manager - Chillers & Heat Pumps

Refrigeration Engineer - South London (Croydon)

Senior Refrigeration Engineer

Fleet Administrator - VMU

Refrigeration Managing Engineer

Refrigeration Engineer - M25 South London

Mechanical Multi-Skilled Technician- 12:00-21:00

Refrigeration Engineer

Project Manager – Industrial Refrigeration, Switzerland

Key Accounts Development Manager

Inside Sales Engineer

Field Service Engineer

Plumbing Engineer

Mobile Air Conditioning Engineer

Key Account Manager Retail - CAREL UK

Business Development Manager - CAREL UK

I want to receive the latest job alerts for refrigeration in crawley

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