Technical helpdesk engineer Work, Jobs in Croft, Lec (with Salaries)

Onsite Desktop Service Engineer
Xeretec Office Systems Ltd —Leicester
- £30,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
3d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
9d
Technical Helpdesk Engineer
MSX International —Daventry
- £42,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Communication skills
- Annual leave
Quick apply
11d
Software Support I
Haemonetics Corp. —Coventry
- Full-time
- Hybrid work
- English
- Databases
- Analysis skills
12d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Automotive diagnostics
- Annual leave
Quick apply
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
Senior IT Support Engineer – 3rd Line
TCNS (Total Computer Network Services) —Sutton Coldfield
- £40,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
Quick apply
10d
Multi-Skilled Maintenance Engineer (Groundworks)
KSD Support Services Ltd —Coventry
- Up to £18 an hour
- Overtime
- Carpentry
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
6d
Electrician
CBRE —Coventry
- Full-time
- Customer service
- Communication skills
Site Technician/Caretaker
BAM UK & Ireland —Birmingham
- £13.50 an hour
- Computer literacy
- Computer skills
- Communication skills
Electrical Maintenance Engineer
CBRE —Rugby
- Full-time
- Customer service
- Maintenance
- HVAC
13d

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Onsite Desktop Service Engineer
Xeretec Office Systems Ltd —Leicester
Liaise with hardware vendors to ensure all hardware escalations are handled in a quick and efficient manner. Manage queries and escalations from IT within XSM /…
£30,000 a year
Quick apply
3d
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
Log, triage, and resolve tickets across telephone, email, live chat, and ConnectWise — aiming for high first-time fix rates.
Up to £35,000 a year
Quick apply

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Onsite Desktop Service Engineer

Xeretec Office Systems Ltd -
Leicester

Quick apply

Job details

Permanent | Full-time
£30,000 a year
3 days ago

Benefits

Health & wellbeing programme
Company pension
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Reactive maintenance implementation
Hardware repair
Equipment repair
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Maintenance
Internal department liaison
Continuous improvement
Computer hardware
Planned Preventative Maintenance (PPM) implementation
ServiceNow
Customer support
Planned maintenance
Routine servicing
Help desk

Full job description

Job Overview

To liaise, coordinate and facilitate between Xeretec / Landscape and the nominated client stakeholders and end users to deliver the required levels of service delivery. To repair and maintain Xeretec / Landscape provided equipment and solutions.

Full time, 37.5 hours per week, 5 days per week to include weekend , although flexibility may be required.

Responsibilities

· To complete onsite servicing of all Xeretec / Landscape print equipment.

· To complete pro active servicing to ensure end to end customer satisfaction.

· Liaise with hardware vendors to ensure all hardware escalations are handled in a quick and efficient manner.

· Manage smooth implementation of new printer hardware with client end users and IT Team

· Achieve agreed Service Levels on device uptime throughout life time of contract

· Monitor and manage the Print management software system to maximise efficiencies

· To ensure end user satisfaction of printing solution

To follow Service Management processes

· Repair and maintain onsite print equipment ensuring preventive maintenance schedules are kept and achieve an excellent level of device reliability and availability.

· Act as Helpdesk incident queue owner for any print related issues

· Escalate any hardware or solution related issues as required and in a timely fashion

· Training and support of end users

· Maintain full responsibility of the XSM / Service Now incident management queues.

· Liaise with client IT and Xeretec ORR to ensure service continuity.

· Make improvement recommendations for device and service optimisations.

· Manage queries and escalations from IT within XSM / Service Now.

· Support and liaise with all Xeretec personnel working with client, including billing, Help desk and logistics

· Implement and manage escalation process.

· Ensure onsite device issue resolution is at a set level and meets contractual targets

· Continuous improvement programme and sharing of best practice within the Xeretec network

o Keep all key stake holders from both organizations updated with any issue management.

o Work with each department and office to help shape the printing service.
Experience

Join us as an Onsite Desktop Service Engineer if you’re passionate about delivering top-tier IT support in a fast-paced environment! Your technical expertise combined with your energetic approach will make a real difference in ensuring our technology and customer service runs smoothly so our team can focus on what they do best—innovating and excelling every day!

Pay: £30,000.00 per year

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

technical helpdesk engineer jobs in croft, lec

Onsite Desktop Service Engineer

1st / 2nd Line IT Support Analyst

Technical Helpdesk Engineer

Software Support I

2nd Line Help/Service desk Engineer

L4 Network Engineer Apprentice

Automotive Helpdesk Agent

Help Desk Engineer

Senior IT Support Engineer – 3rd Line

Multi-Skilled Maintenance Engineer (Groundworks)

Electrician

Site Technician/Caretaker

Electrical Maintenance Engineer

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