Operations manager (claims) Work, Jobs in Croydon, Gtl (with Salaries)

Cargo Operations Manager - UK&I
Qatar Airways —London
1d
Operations Manager (Claims)
HFG —London
- Continuous improvement
3d
Operations & Digital Process Manager
Jensten Group —Sutton
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Operations Manager
M Group —Crawley
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Customer Success Operations Manager
ScreenCloud —London
- Hybrid work
- AI
- Analytics
- Annual leave
- Flexitime
International Operations Manager
Living Things —London
- Full-time
- Bachelor's degree
Quick apply
Operations Manager
Veterinary Medicines Directorate —New Haw
- £38,795 a year
- Part-time
- Microsoft Outlook
- Databases
- Analysis skills
- Free parking
- Annual leave
14d
Claims Operations Lead
The Fidelis Partnership —London
- Full-time
- Travel
- Communication skills
- Time management
Strategy & Planning Leader, Global Claims Operations
Marsh —London
- Full-time
- Analysis skills
- Presentation skills
- Mentoring
Residential Facilities Manager
Cluttons —London
- Hybrid work
- Business development
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Practice Operations Manager
Farnham Road Practice —Slough
- £60,000 - £65,000 a year
- Continuous improvement
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
5d
Assistant Facility Manager
Cushman & Wakefield —London
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Quick apply
Operations Manager (DLR, Beckton)
CAF Rail UK —London
- Engineering
- Team management
- Contracts
- Annual leave
12d
Senior Operations Manager
Prevail —London
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Team management
- Employee assistance programme
- Gym membership
Quick apply
Asset Operations Manager
Zenobē —London
- Hybrid work
- Engineering
- Continuous improvement
- Flexitime
Facilities Manager
The Crown Estate —London
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
IT Operations Manager
The Fidelis Partnership —London
- Travel
- Internship
- Communication skills
Finance & Operations Manager
Zora Ecosystems —London
- Full-time
- Hybrid work
- Accounting
- Recruiting
- Contracts
Quick apply
Business Product Manager - Operations
ASCOT GROUP —London
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Agile
IT Operations Administrator
Prevail —London
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- SharePoint
- Employee assistance programme
- Gym membership
Quick apply
5d

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Cargo Operations Manager - UK&I

Qatar Airways -
London

Apply Now

Job details

1 day ago

Qualifications

Procurement
Corporate regulatory compliance oversight

Full job description

General Information

Ref #

233424

Location

United Kingdom-London Heathrow

Job family

Cargo & Airport Operations

Closing Date: 2026-08-17

Description

Description - External
We are recruiting for Cargo Operations Manager based in London Heathrow.
The selected candidate will be responsible for smooth cargo operations at the UK&I Region through close coordination, supervision and negotiation with the GHA’s, local service providers and staff within the stations. Continuously monitor and develop adherence to regulations outlined by local authorities, regulatory bodies and ensure strict compliance to IATA regulations for effective moment of inbound and outbound cargo whilst reducing operational costs involved, whilst continually improving customer satisfaction.
Accountabilities

Make recommendations and suggestions to enhance services offered whilst reducing operational costs incurred in the region. Further be a part of the airline operating committee to address infrastructure issues etc.
Implement, establish and monitor standard operating procedures (SOP) with the GHA’s in the region to ensure smooth cargo operations with consistently high levels of quality. This also includes Streamlining polices with GHA staff in order to follow procedures in the absence of cargo staff at the respective station.
Manage KPI and Service Level Agreements with the service providers and/ or GHAs in local markets to ensure the operational performance meets QR’s required service levels.
In collaboration with Station and Regional Head, manage the station/ region’s ground handling activities and ensure that they are carried out on a cost effective, efficient and safe manner.
Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the respective station to increase customer satisfaction and reduce carrier liability.
Ensure management of Safety, Security, and Operational compliance matters in the local markets.
Establish strong contacts with authorities and regulatory bodies. Liaise with local Government/ Customs Authorities to obtain permissions and to comply with regulatory issues related to Cargo operations.
Maintain aircraft on time performance and ensure no delays occur due to ground operations.
Ensure constant evaluation of best industry practices, detecting those that can add value to the operation.
Support RFP (request of proposal) with HQ, Contracts and Procurement for existing or new operation.
Ensure smooth working relations between local Cargo Staff and Airport Services Manager and that efficiency is achieved through ensuring well maintained and clear station agreements and Local Operating Procedure in place to safeguard a smooth operation.

Qualification

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualifications - External

High school qualification/ Vocational Qualification/ Diploma or Equivalent with minimum 5 years of job-related experience
Strong experience in Airfreight Sales Management
Ability to build relationships and influence.
Commercial acumen and ability to identify market and industry trends.

You must have the legal rights to live and work in the UK to be considered for this role.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=233424

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operations manager (claims) jobs in croydon, gtl

Cargo Operations Manager - UK&I