Channel manager Work, Jobs in Culcheth, Chs (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Brand Manager
Kingsland Drinks —Irlam
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Marketing
- Free parking
- Employee assistance programme
Quick apply
11d
PR Manager
Chester Zoo —Chester
- £40,430 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Free parking
- Annual leave
7d
Head of Digital Activation
Dechra Pharmaceuticals PLC —Northwich
- £85,000 - £92,000 a year
- Analysis skills
- Travel
- Employee assistance programme
11d
Senior Channel Marketing Manager
Project Better Energy —Hyde
- Up to £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Product management
- Free parking
- Health & wellbeing programme
Quick apply
17h
Senior Manager - Operations - Joint International Crime Centre (JICC)
National Crime Agency —Warrington
- £67,609 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
10d
Telecoms Commercial Growth Manager
Clear Business —Sale
- Up to £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Guest Experience, Marketing & Partnerships Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
YouTube Channel Manager
BBC —Salford
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
3d
Senior Marketing Manager
DFS —Warrington
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
Marketing Manager
PlantSea Ltd —Liverpool
- £35,000 - £45,000 a year
- Full-time
- IT
- In-person
- Marketing
- Employee stock purchase plan
- Sick pay
Quick apply
9d
Senior Manager - Customer Services Business Operations
The Co-operative Bank —Manchester
- Up to £90,000 a year
- Full-time
- Hybrid work
- Financial services
1d
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Conversational Banking Strategy Manager
HSBC Global Services Limited —Chester
- Full-time
- Management
- Communication skills
3d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Group Senior Creative Operations Manager
DFS —Warrington
- Hybrid work
- Marketing
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
Quick apply
Campaign Strategy Manager
STIC Marketing Ltd —Liverpool
- £42,000 - £58,000 a year
- Full-time
- Marketing
- Supervising experience
- Bachelor's degree
Quick apply
4d
Senior Account & Channel Manager
Ripjar —Manchester
- Full-time
- Remote
- Sales
- Travel
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Manager
BTD Group —Blackburn
- £30,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
- Free parking
- Employee discount
Quick apply

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

channel manager jobs in culcheth, chs

Head of Customer Experience

Brand Manager

PR Manager

Head of Digital Activation

Senior Channel Marketing Manager

Senior Manager - Operations - Joint International Crime Centre (JICC)

Telecoms Commercial Growth Manager

Guest Experience, Marketing & Partnerships Manager

YouTube Channel Manager

Senior Marketing Manager

Stakeholder and Communications Officer

Marketing Manager

Senior Manager - Customer Services Business Operations

CRM Manager

Conversational Banking Strategy Manager

Customer Service Manager X2

Group Senior Creative Operations Manager

Campaign Strategy Manager

Senior Account & Channel Manager

Operations Manager

I want to receive the latest job alerts for channel manager in culcheth, chs

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