Communication specialist Work, Jobs in Culcheth, Chs (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Teams & Sharepoint Specialist
Liverpool City Council —Liverpool
- £51,356 - £56,673 a year
- SharePoint
- Employee assistance programme
10d
Harm Reduction Programme Facilitator (Prisons & Criminal Justice)
Recoop —Manchester
- £27,375.86 a year
- Part-time
- Administrative experience
- Travel
- In-person
Quick apply
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Community Partnerships Manager
Chester Zoo —Chester
- £40,430 a year
- Full-time
- Microsoft Powerpoint
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
People Projects Specialist - 12 Month FTC
AXA UK —Bolton
- £45,000 - £55,000 a year
- Microsoft Powerpoint
- PMP
- Bachelor's degree
- Annual leave
Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
Senior Sister with Specialist Interest Neonatal Education
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Patient care
- AI
11d
People Projects Specialist - 12 Month FTC
AXA —Bolton
- £45,000 - £55,000 a year
- Microsoft Powerpoint
- PMP
- Bachelor's degree
Complaints Resolution Specialist
MCS —Warrington
- £32,112 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Health and Wellness Sales Advisor
Boots —Manchester
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Analytics Specialist
Nationwide Building Society —Chester
- £48,000 - £63,000 a year
- Full-time
- Analysis skills
4d
Designated Safeguarding officer (DSL)/Behaviour lead
This Is My Education LTD —St Helens
- £28,000 - £32,000 a year
- Organisational skills
- Care plans
- Leadership
- Sick pay
Quick apply
Head of Communications
CarFinance247 —Manchester
- Up to £70,000 a year
- Monday to Friday
- Financial services
- AI
- Leadership
Quick apply
10d
Senior Accessibility Specialist
Royal London —Alderley Edge
- JavaScript
- Communication skills
- HTML
- Annual leave
Library and Digital Advisor
Trafford Council —Trafford
- £2,259.91 - £4,269.82 a month
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
6d
Resident Engagement & Communications Specialist
Wythenshawe Community Housing Group —Manchester
- £39,085.78 a year
- Full-time
- Marketing
- Project management
- Organisational skills
- Annual leave
- Gym membership
5d
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Compliance Information Specialist - HVAC
OnwardHomes —Accrington
- £40,650 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee discount
10d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

communication specialist jobs in culcheth, chs

Major Incident Management Lead

Teams & Sharepoint Specialist

Harm Reduction Programme Facilitator (Prisons & Criminal Justice)

Head of Customer Experience

Community Partnerships Manager

People Projects Specialist - 12 Month FTC

Stakeholder and Communications Officer

Senior Sister with Specialist Interest Neonatal Education

People Projects Specialist - 12 Month FTC

Complaints Resolution Specialist

Health and Wellness Sales Advisor

Learning Activation Specialist

Customer Analytics Specialist

Designated Safeguarding officer (DSL)/Behaviour lead

Head of Communications

Senior Accessibility Specialist

Library and Digital Advisor

Resident Engagement & Communications Specialist

Mobile Health & Performance Specialist (Driving Role)

Compliance Information Specialist - HVAC

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