Community manager Work, Jobs in Darley Dale, Dby (with Salaries)

Service Desk Operations Manager
Computacenter —Derby
- Customer service
- Microsoft Office
- Organisational skills
4d
National Police Chiefs' Council - Partnership Support Assistant
Metropolitan Police —Sheffield
- £33,219 - £35,541 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Project management
- Flexitime
- Sick pay
7d
Progress Coach English
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- English
- Teaching
- Annual leave
- Employee assistance programme
11d
Personal Assistant to the Directors
East Midlands Railway —Derby
- £32,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
5d
Family Practitioner - Matlock
Progressive Care Limited —Chesterfield
- £12.71 - £13.95 an hour
- Full-time
- Experience working with children
- Bachelor's degree
- Mentoring
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
12d
Student Inclusion Officer
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
4d
Regional Manager Central based at MHA Communities Central
MHA —Derby
- £60,679 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Business Operations & Compliance Manager
Gratton Construction Limited —Derby
- £30,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
HR Manager - Tunstead, Commercial and SC&L Central
Tarmac —Buxton
- Military
- Analysis skills
- Bachelor's degree
- Employee discount
13d
Medical Education & Events Programs Coordinator
PROCEPT BioRobotics UK, Limited —Derby
- Marketing
- Microsoft Office
- Project management
Quick apply
Communications & PR Manager
Weston park cancer charity —Sheffield
- £32,889 - £38,978 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
Research Associate (Networks Evidence and Evaluation Officer)
University of Sheffield —Sheffield
- £38,784 - £47,389 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Annual leave
- Employee discount
12d
Health Hub Coordinator
The Sheffield College —Sheffield
- £36,193.40 - £41,800.02 a year
- Full-time
- Management
- Free parking
- Annual leave
Individual Giving Assistant
Ashgate Hospice —Chesterfield
- £24,142.22 - £25,983.22 a year
- Full-time
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
Partnership and Development Manager
Rethink Mental Illness —Sheffield
- £36,583 a year
- Full-time
- Project management
- Travel
- IT
- Annual leave
- Employee assistance programme
People Advisor
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- Management
- Free parking
- Annual leave
5d
Retail Deputy Manager
The Works —Matlock
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Regional Customer Relationship Manager
Aiyara Partners —Mansfield
- £50,000 - £65,000 a year
- Full-time
- Management
- Nursing home
- Sales
Quick apply
12d
After School Club Manager
The Lime Trees —Newbold
- £12.85 an hour
- Part-time
- Management
- Supervising experience
- Bachelor's degree
- Annual leave
Quick apply

I want to receive the latest job alerts for community manager in darley dale, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

community manager jobs near darley dale, dby

Service Desk Operations Manager

Computacenter -
Derby

Apply Now

Job details

4 days ago

Qualifications

Customer service
Microsoft Office
IT support
Organisational skills
Customer support
Leadership
Communication skills
Help desk

Full job description

Location: UK - Cust Site - Derby | Job-ID: 219499 | Contract type: Standard | Business Unit: Service Desk

Life on the team

We are looking for a people-focused Team Leader / Operations Manager to lead a Service Desk team supporting one of Computacenter's key customer accounts in Derby.

You will be responsible for leading a team of Service Desk Analysts delivering first-line support and service requests while maintaining high levels of customer satisfaction and team engagement. This is a fantastic opportunity for an experienced Service Desk Team Leader or Service Desk Manager who enjoys developing people, building strong customer relationships and driving service excellence.

As part of Computacenter's customer-facing delivery organisation, you will play a key role in ensuring operational performance, service quality and employee engagement while working closely with customer stakeholders and internal delivery teams.

What you'll do

Lead and develop a team of Service Desk Analysts delivering first-line support services
Produce and analyse management reports to identify trends and drive continuous improvement
Resolve customer escalations in a timely manner, minimising business disruption
Plan and distribute workload to ensure service levels and business objectives are achieved
Build and maintain strong relationships with customer stakeholders and internal teams
Conduct performance reviews, coaching sessions and regular one-to-one meetings
Support employee development, succession planning and skills growth across the team
Manage resource requirements, retention and attrition within the service
Ensure knowledge management processes are maintained and service quality standards are met
Promote a positive team culture and act as a role model for colleagues
Maintain governance of service workflows, queues and operational processes
Manage operational delivery in line with Computacenter policies and customer expectations

What you'll need

Previous experience leading teams within a Service Desk, Help Desk or IT Support environment
Experience working within a managed service provider or customer support environment
Strong people leadership skills with a proven ability to motivate, coach and develop teams
Excellent customer service and stakeholder management skills
Strong communication skills, both written and verbal
Experience managing customer escalations and driving service improvements
Ability to analyse data, produce reports and make informed operational decisions
Strong organisational and workload prioritisation skills
Good knowledge of Microsoft Office applications
Experience working with service management tools and business systems
A collaborative and supportive leadership style
Ability to build strong working relationships across technical and business teams

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

community manager jobs in darley dale, dby

Service Desk Operations Manager

National Police Chiefs' Council - Partnership Support Assistant

Progress Coach English

Personal Assistant to the Directors

Family Practitioner - Matlock

Global Senior Manager, Customer Happiness (1 year contract)

Student Inclusion Officer

Regional Manager Central based at MHA Communities Central

Business Operations & Compliance Manager

HR Manager - Tunstead, Commercial and SC&L Central

Medical Education & Events Programs Coordinator

Communications & PR Manager

Research Associate (Networks Evidence and Evaluation Officer)

Health Hub Coordinator

Individual Giving Assistant

Partnership and Development Manager

People Advisor

Retail Deputy Manager

Regional Customer Relationship Manager

After School Club Manager

I want to receive the latest job alerts for community manager in darley dale, dby

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected