Training computer science Work, Jobs in Darlington, Dur (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
Apprenticeship - Information Technology Support Associate level 3
Cummins Inc. —Darlington
- Monday to Friday
- Computer literacy
- Continuous improvement
- Computer skills
9d
Futures in STEM Programme Officer
Durham University —Durham
- £31,236 - £37,694 a year
- Full-time
- Computer Science
- Engineering
- Team management
- Annual leave
- Employee assistance programme
12d
Assistant Professor (Research & Education)
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Doctoral degree
- Research
- University
Postdoctoral Research Associate
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
Vehicle Technician Apprentice
Evans Halshaw —Darlington
- Annual leave
- Employee discount
Quick apply
Postdoctoral Research Associate in theoretical atomic and molecular physics
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Research
- University
- Annual leave
- Employee assistance programme
13d
Assistant or Associate Professor in Computational Astrophysics or Cosmology
Durham University —Durham
- £47,389 - £67,468 a year
- Full-time
- Doctoral degree
- Research
- University
Enterprise Architect - Contract
Ekco —Stockton-on-Tees
- ERP systems
- Analysis skills
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Apprenticeship - Information Technology Support Associate level 3
Cummins Inc. —Darlington
On completion of this apprenticeship, Level 3 – Information’s Communications Technician qualification. You’ll be based at our Darlington Engine Plant (DEP), a…
9d
Maintenance Team Lead, NCL2 RME
Amazon UK Services Ltd. —Stockton-on-Tees
NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics.
3d

I want to receive the latest job alerts for training computer science in darlington, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

training computer science jobs near darlington, dur

Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

Permanent

Qualifications

Technical troubleshooting
Customer service call handling
Computer Science
Inbound customer enquiry call handling
Stakeholder collaboration
Ticket management
Ticket management systems
Technical support incident logging
Computer networking
Organisational skills
Technical writing
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Remote diagnostics
Help desk
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

training computer science jobs in darlington, dur

Technical Support Specialist (Hybrid)

Apprenticeship - Information Technology Support Associate level 3

Futures in STEM Programme Officer

Assistant Professor (Research & Education)

Postdoctoral Research Associate

IT Support Specialist

Vehicle Technician Apprentice

Postdoctoral Research Associate in theoretical atomic and molecular physics

Assistant or Associate Professor in Computational Astrophysics or Cosmology

Enterprise Architect - Contract

More jobs to discover

I want to receive the latest job alerts for training computer science in darlington, dur

Explore jobs in more locations

Why Join CameraMatics?

Jobseeker tools

Employer Tools

Browse

Stay Connected