Service advisor Work, Jobs in Debden, Ess (with Salaries)

Customer Service Advisor
Signs DIY —Letchworth
- £25,420 - £36,000 a year
- Full-time
- Hybrid work
- In-person
- Sick pay
Quick apply
1h
Service Advisor
Lookers —Bishop's Stortford
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Service & Sales Advisor
Gecko Trading Ltd —Witham
- £27,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
3d
Customer Service Advisor
Kier Group —Braintree
- Part-time
- Travel
- Communication skills
- Flexible schedule
Customer Service Advisor
Prime Motors Essex —Hoddesdon
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
Quick apply
2d
Service Advisor
Marshall Motor Group —Loughton
- £31,958 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Places for People —Cambridge
- £28,072.85 a year
- Microsoft Word
- Customer service
- University
- Employee discount
7d
Toyota Service Advisor
Steven Eagell Limited —Cambridge
- £28,000 - £35,000 a year
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
19h
Customer Service Adviser
NFU Mutual Agency —Saffron Walden
- Full-time
- Customer service
- English
7d
Service Advisor
Vertu Motors —Harlow
- Up to £35,000 a year
- Full-time
- Customer service
- Employee discount
Quick apply
Parts Advisor
Crawfords Group —Chelmsford
- From £14.42 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
11d
Parts Advisor
Essex Emergency Services Limtied —Epping
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- English
- Organisational skills
- Employee discount
Quick apply
3d
Service Advisor
Endeavour Automotive Group —Letchworth
- £32,000 a year
- Customer service
- Communication skills
Client Service Adviser
Benefact Group —Stevenage
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Sick pay
Parts Advisor
Alliance Automotive Group LV —Letchworth
- Communication skills
- Employee discount
Quick apply
Parts Advisor
FRANK G. GATES LIMITED —Braintree
- From £29,741 a year
- Employee discount
Quick apply
Workshop Controller
Vertu Motors —Waltham Cross
- £38,000 - £48,000 a year
- Full-time
- IT
- Communication skills
- Employee discount
Quick apply
Customer Service Adviser
Christian Action Housing —London
- £28,860 a year
- Full-time
- Annual leave
Quick apply
8d
Parts Advisor
Go Fix Mechanical & Drainage Services —Waltham Cross
- £32,000 - £35,000 a year
- Overtime
- IT
Quick apply
Parts Advisor Waltham Abbey
Glyn Hopkin —Waltham Abbey
- Time management
9d

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Customer Service Advisor

Signs DIY
Letchworth

Quick apply

Job details

Full-time
£25,420 - £36,000 a year
1 hour ago

Benefits

Casual dress
Cycle to work scheme
Company pension
Sick pay
On-site parking

Full job description

Who we are

A UK e-commerce brand, growing fast, selling a physical product we manufacture ourselves. We're pouring money into better systems, automation and a support experience that doesn't feel like every other support experience.

The job in one line

Take a small, growing remote Customer Care team and turn it into something that runs calmly and well at three times the volume.

What you'll actually do

Lead

Build, coach and structure a remote Customer Care team that's still taking shape. You'll have real say in who joins it.
Own the numbers that matter: resolution time, CSAT/NPS, team engagement. Set the targets, defend them, hit them.
Give people a visible path — what "good" looks like, what's next, how they get there.
Work with Production and Design so support isn't the last team to hear about anything.

Fix

Find the inefficiencies nobody's had time to fix. Introduce automation and AI tooling where it genuinely helps and push back where it doesn't.
Build onboarding and training that means new starters are useful in weeks, not months.
Own the Help Centre, internal docs and learning material, so customers can help themselves and the team isn't answering the same question 400 times.
Turn customer feedback into something the rest of the business can act on — and keep pushing until it does.

Be the escalation point for the messy ones. Take the call nobody else wants to take.
Stay in the tickets. This is a hands-on role in a hands-on business.

Who we're looking for

You've built or led a support team before — in e-commerce or services — and you know the difference between managing a queue and running a function.

Roughly 3+ years customer-facing, at least 2 of those leading people. You know your way around a ticketing system, you're comfortable with metrics and escalation, and you've inherited a mess at least once and sorted it.

More importantly:

You've got backbone. You'll tell us when something's broken, including when it's our idea, and you'll bring a fix with you.
You lead from the front. No hiding behind dashboards.
You're analytical. You can look at data, work out what it's actually saying, and change something as a result.
You're genuinely good with people — customers and colleagues, across teams and time zones. Empathy and patience aren't optional here.
You're proactive and structured. You'd rather build the system than firefight forever.

If you need clear instructions and a settled process to do your best work, this isn't the one. If you want to build the process, keep reading.

What you get

A real seat at the table in a business that's scaling fast
Hybrid working
Company pension
Sick pay
Cycle to work scheme
On-site parking
Casual dress
Comfortable office, decent people, free drinks and snacks

How to apply

Send a CV and a short note answering one question: tell us about a support process you inherited that was broken, and exactly what you did about it.

Not a cover letter. Just that.

Direct applications only. Agency approaches will be ignored.

Pay: £25,420.00-£36,000.00 per year

Work Location: In person

Quick apply

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