Staff software engineer Work, Jobs in Deptford (with Salaries)

IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
10d
Infrastructure Engineers
CGI —London
- Full-time
- Azure
- AWS
- Agile
Quick apply
Junior IT & Comms Technician
Terry Tew Sound & Light —Loughton
- £30,000 - £33,000 a year
- Overtime
- Driving
- Organisational skills
- SharePoint
- Free parking
Quick apply
5d
IT Support Engineer
SMG Business Solutions Ltd —East London
- £26,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
2d
Accelerator Systems Software - Member of Technical Staff
Callosum —London
- £101,000 - £192,000 a year
- Full-time
Quick apply
Software Engineer III- Android Engineer- JPM Personal Investing- Mid Level
JPMorganChase —London
- Full-time
- Java
- Agile
- Financial services
Onsite Engineer
Transputec —London
- Up to £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Sick pay
Quick apply
1d
Staff Software Engineer
CoMind —London
- £94,000 - £131,000 a year
- Full-time
- C++
- Software development
- IT
- Employee discount
Staff Backend Engineer - Accounting - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- AWS
- Bachelor's degree
- Accounting
- Annual leave
Quick apply
1st Line SOC Analayst
Exponential-e —London
- Windows
- Analysis skills
- IT
- Referral programme
Quick apply
Frontend Developer (Vue.js or React or Angular)
TransPerfect —London
- Full-time
- JavaScript
- Software development
- Agile
Staff Software Engineer, Android Growth Systems and App Foundations
Google —London
- Doctoral degree
- Computer Science
- Engineering
4d
Staff QA Software Engineer - GB
DeLaRue NewCo Ltd GBR DRBGB —London
- Computer Science
- Engineering
- English
Quick apply
Staff+ Software Engineer, Account Compromise
Anthropic —London
- £325,000 - £390,000 a year
- Hybrid work
- SQL
- Bachelor's degree
- Machine learning
- Flexible schedule
1d
Senior/Staff Software Engineer, Backend
Rive —London
- £75,000 - £100,000 a year
- Full-time
- Hybrid work
- SQL
- AWS
- C++
- Annual leave
Quick apply
Staff Software Engineer - Code Foundations
Deliveroo —London
- Full-time
- Communication skills
- Python
Staff Software Engineer
Deliveroo —London
- Full-time
- Leadership
- Python
Staff Software Test Engineer
CoMind —London
- £72,800 - £131,000 a year
- Full-time
- AWS
- C++
- IT
- Employee discount
Staff Backend Engineer
Monzo —London
- £130,000 - £170,000 a year
- Remote
- Engineering
- Java
- AWS
- Flexible schedule
Member of Technical Staff
OpenClaw Foundation —London
- £200,000 - £300,090 a year
- Full-time
- Machine learning
- Software development
- APIs
Quick apply

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IT Support Technician

ITHelpDirect Ltd
Harlow

Quick apply

Job details

Permanent | Full-time
£26,436 - £30,000 a year
10 days ago

Benefits

Company car
Company pension
Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Customer service
LAN
Technical support
CompTIA Network+
IT support
IT
Communication skills
CompTIA A+

Full job description

As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work.

Key Responsibilities

Client Support

Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues.
Provide tailored IT solutions that align with the operational and educational needs of schools.
Maintain positive client relationships through effective communication and timely issue resolution.

Onsite and Remote Assistance

Deliver onsite IT support at client schools, using the company-provided car for travel.
Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations.

Educational Technology Support

Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets).

System Maintenance and Monitoring

Perform regular system checks, updates, and maintenance to ensure secure and efficient operation.
Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability.

Compliance and Safeguarding

Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings.
Implement and maintain secure access controls and data management practices.

Asset and Vendor Management

Maintain an inventory of hardware, software, and warranties for client schools.
Coordinate the procurement, installation, and secure disposal of IT assets.
Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs.

Documentation and Reporting

Maintain detailed records of support tickets, solutions provided, and maintenance activities.
Provide regular reports to clients on the performance and health of their IT infrastructure.

Skills and Qualifications

Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues.
Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships.
Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently.
Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities.
Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users.

Preferred Experience

Previous experience supporting IT systems in educational environments or for school clients.
Familiarity with safeguarding policies and practices.
Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential)

Key Benefits

Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support.
Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs.
Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks.

This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively.

If any of the above is not met training can be arranged to bring up to level

Right to work is a must and located in the UK, preference living in Harlow or surrounding areas (up to 1 hour)

Job Types: Full-time, Permanent

Pay: £26,436.00-£30,000.00 per year

Benefits:

Company car
Company pension
On-site parking
Work from home

Licence/Certification:

FULL UK Driving Licence (required)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

Refine Your Search

staff software engineer jobs in deptford

IT Support Technician

Infrastructure Engineers

Junior IT & Comms Technician

IT Support Engineer

Accelerator Systems Software - Member of Technical Staff

Software Engineer III- Android Engineer- JPM Personal Investing- Mid Level

Onsite Engineer

Staff Software Engineer

Staff Backend Engineer - Accounting - 100% Remote - EMEA

1st Line SOC Analayst

Frontend Developer (Vue.js or React or Angular)

Staff Software Engineer, Android Growth Systems and App Foundations

Staff QA Software Engineer - GB

Staff+ Software Engineer, Account Compromise

Senior/Staff Software Engineer, Backend

Staff Software Engineer - Code Foundations

Staff Software Engineer

Staff Software Test Engineer

Staff Backend Engineer

Member of Technical Staff

I want to receive the latest job alerts for staff software engineer in deptford

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