Information security manager Work, Jobs in Derby, Eng (with Salaries)

Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
3h
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Security Controller
University of Derby —Kedleston
- £36,753 - £44,196 a year
- 12 hour shift
- Customer service
- University
- First Aid Certification
- Annual leave
- Employee assistance programme
6d
Head of People
Derbyshire Fire & Rescue —Ripley
- £57,461 - £62,963 a year
- Full-time
- Human resources
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
14h
Mobile Operations Support Manager
First Fence —Swadlincote
- £50,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
9h
Business Development Consultant
Toomey Leasing Group —Derby
- Up to £35,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
Facilities Manager
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Quick apply
12d
Transport Manager
Derbyshire Fire & Rescue —Ripley
- £47,181 - £52,413 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- English
- Annual leave
- Employee discount
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Network Operations Manager
National Grid Electricity Distribution —Castle Donington
- £95,000 - £98,000 a year
- Engineering
- Electrical Engineering
- Leadership
- Free parking
- Annual leave
Quick apply
4d
Security Officer
ASEL —Derby
- £13 an hour
- Full-time
- School
- Employee assistance programme
- Employee discount
12d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Depot Scheduler
Go Traffic Management —Alfreton
- Management
- CAD
- Driving
Quick apply
Security Controls Manager
Brightwell —Chesterfield
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Life insurance
3h
Contracts Manager
MiningRemediation —Mansfield
- £45,286 - £50,318 a year
- Hybrid work
- Contracts
- Negotiation
- Free parking
- Employee assistance programme
Regional HSEQ Compliance Auditor
Network Plus —Alfreton
- £45,000 - £55,000 a year
- Nights as needed
- Project management
Quick apply
Park Warden (PHPWDN)
Park Holidays UK —Ashbourne
- £12.71 an hour
- Part-time
- Management
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
12h
Third Party Security Programme Manager
Experian —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- SharePoint
- Annual leave
Quick apply
Senior Customer Service Manager - 12 month Fixed Term
MiningRemediation —Mansfield
- £52,445.94 a year
- Hybrid work
- Customer service
- Leadership
- Annual leave
12d
Streetworks Coordinator
Network Plus —Derby
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply

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Desktop Support Analyst - Derby

Brightwell -
Derby

Apply Now

Job details

3 hours ago

Benefits

Free parking
Company pension
Employee assistance programme
Life insurance

Qualifications

Desktop support
Azure
Customer service
Windows
Analysis skills
IT support
Computer networking
SharePoint
ServiceNow
IT
Communication skills

Full job description

Location: Derby

An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices.

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

What you’ll do:

Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively.
Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery.
Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality.
Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues.
Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution.
Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day.
Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention.
Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year.
Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data.
Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible.
Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking.
Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours.
Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations.
Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences.
Other duties, as required.

This role would suit someone with:

Good working knowledge of Windows operating systems and Microsoft 365, including associated applications
Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications
Experience working in a desktop support or service desk environment (typically 3+ years or equivalent)
Ability to learn and adapt to new and changing technologies
Strong customer service and user-facing communication skills
Effective verbal and written communication skills, with the ability to engage stakeholders at all levels
Strong diagnostic and analytical skills
Experience of incident triage and working with competing priorities in a high-volume support environment
Ability to work effectively under pressure
Relevant IT support experience and/or formal IT qualifications
Understanding and confident use of technical terminology
Strong interpersonal and stakeholder management skills
Experience of working with third-party suppliers and support teams
Ability to manage workload and prioritise tasks appropriately within a dynamic environment
Professional and positive approach to work.

Desirable:

O365 admin and other Azure admin services
SharePoint administration
Networking experience e.g. patching, testing, VLAN organisation
Teams room conferencing systems
File integration software, e.g. Boomi, Go Anywhere
8x8 or other Telephony platform management
Egress platforms or similar
Experience working in the Finance sector

Why Brightwell?

As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:

Annual performance bonus of up to 7%.
25 days holiday (increasing to 30 with service) plus bank holidays.
A pension with 15-17% employer contributions (depending on age).
8 x salary Life Insurance.
Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)
Free health assessments.
Health cash plan.
Professional study support.
Employee Assistance Programme and free Wellhub wellness network platform access.
Free parking.

Building an inclusive work environment:

Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.

Apply Now

Refine Your Search

information security manager jobs in derby, eng

Desktop Support Analyst - Derby

Account Manager - Derby

Security Controller

Head of People

Mobile Operations Support Manager

Business Development Consultant

Facilities Manager

Transport Manager

Area Manager, Customer Fulfillment

Network Operations Manager

Security Officer

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Depot Scheduler

Security Controls Manager

Contracts Manager

Regional HSEQ Compliance Auditor

Park Warden (PHPWDN)

Third Party Security Programme Manager

Senior Customer Service Manager - 12 month Fixed Term

Streetworks Coordinator

I want to receive the latest job alerts for information security manager in derby, eng

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