Line infrastructure engineer Work, Jobs in Derby, Eng (with Salaries)

3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Windows
- Communication skills
Second Line Engineer
University of Derby —Derby
- £32,260 - £41,689 a year
- Full-time
- Analysis skills
- University
- No degree
- Annual leave
- Employee assistance programme
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- Windows
- Scripting
13d
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Windows
- Scripting
- Employee discount
Quick apply
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
12d
Trainee Site Engineer
M Group —Nottingham
- Overtime
- Computer literacy
- English
- Travel
- Annual leave
- Employee assistance programme
7d
Manufacturing Engineer
ASSYSTEM —Derby
- Full-time
- Engineering
- Project management
- Employee assistance programme
Quick apply
Configuration Management Engineer
Assystem —Derby
- Hybrid work
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Annual leave
- Flexible schedule
IT Support Engineer
Computacenter —Derby
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Project Engineer
M Group —Annesley
- Overtime
- Travel
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
Asset Management Engineer
Porterbrook —Derby
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
Electro-Mechanical Engineer
ALSTOM —Derby
- £45,000 a year
- English
- No degree
- Annual leave
System Engineer (Linux & Red Hat Operations)
TheNottingham —Nottingham
- £50,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Scripting
- Linux
10d
Systems Engineer (Security Remediation & Patching)
TheNottingham —Nottingham
- £50,000 - £55,000 a year
- Hybrid work
- Azure
- Communication skills
10d
EC&I Engineer - All levels
Assystem —Derby
- Hybrid work
- Programmable logic controllers
- Annual leave
- Flexible schedule
Overhead Line Trainer / Assessor
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
IT Engineer (1st/ 2nd Line Support)
CEMA LTD —Nottingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Windows
- SQL
- Free parking
Quick apply
20h
Data Centre Engineer
Node4 —Derby
- Hybrid work
- Customer service
- Travel
- Employee assistance programme
Digital Delivery Coordinator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Excel
- Travel
- SharePoint
- Annual leave
3d
Project Controls Engineer - Defence (Construction)
Turner & Townsend —Derby
- Full-time
- Microsoft Office
- Time management
Quick apply

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3rd Line Infrastructure Engineer

Computacenter -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Authentication
Azure
Software deployment
Windows
DHCP
ITIL
Virtualisation
DNS
VMWare
Root cause analysis
Communication skills
vSphere
PowerShell
Active Directory
Intune

Full job description

Location: UK - Nottingham, UK - Hatfield, UK - Milton Keynes | Job-ID: 215299 | Contract type: Standard | Business Unit: Information Technology

Life on the team

3rd Line Support Analyst – Wintel AD

Competitive Salary + on-call, + overtime + comprehensive and flexible benefits

Hatfield, Nottingham or Milton Keynes (full-time in office)

Must be SC Cleared, or willingness to undertake

Multiple Opportunities

A number of fantastic opportunities have arisen for 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our Secure delivery locations (Nottingham, Hatfield or Milton Keynes)

The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.

The roles will focus on incidents, increasing the first time fix rates, ensuring SLA’s are met, and wider call management.

What you’ll do

Technical 80%

Call and incident Management
Respond to service calls and resolve incidents to ensure SLA targets are achieved
Increase the First Time Fix rate
Adhere to escalation procedures
Assist with technical escalations for other team members
Monitor call queue and follow up with specialist support teams for resolution
Adhere to customer’s and Computacenter’s Security Policies

Administration 20%

Participate in team and sector meetings
Utilise the relevant ITSM tool suite to monitor progress of all incidents
Ensure accurate completion of all incident records and associated paperwork
Monitor and update the call management system as required
Assist with SLA reporting

What you’ll need

5+ years' experience managing, maintaining, configuring and troubleshooting large scale hybrid environments
3+ years' experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V
Currently holds SC or above clearance level.
Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role
Able to communicate clearly with peers as well as management
Self-driven and resourceful to achieve goals independently as well as work well in groups
Flexibility to adjust to changing requirements, schedules and priorities
The ability to socialize ideas, make recommendations and gather team consensus to move forward
Excellent communication, writing, meeting facilitation skills
Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services
Familiarity of PowerShell to accomplish tasks and provide reporting

Desired:

In depth experience in a 3nd Line Support capacity, with demonstrable experience of resolving incidents in complex environments
Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment
Management of Microsoft Windows Server within a hybrid environment
Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation
Accurate and logical problem solving skills
Ability and desire to excel in a team environment
Active Directory deployment/configuration/troubleshooting skills, including Group Policy
Entra ID authentication service and access control including conditional access policies / enterprise application deployment
Supporting Microsoft Windows Networking Services such as DNS/DHCP
Managing Anti-Virus services and reporting

Advantageous:

Modern Device management (Intune, Workspace One)
Azure Privileged Identity Management and Identity Governance
Hold Windows Server Hybrid Administrator Associate Certification (AZ-800 / AZ-801)
Hold Microsoft Identity and Access Administrator Certification (SC-300)
Converged technologies (Simplivity, UCS)
Virtualisation (VMware, Hyper-V)

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

line infrastructure engineer jobs in derby, eng

3rd Line Infrastructure Engineer

Second Line Engineer

Modern Workplace Infrastructure Engineer

Senior IT Infrastructure Engineer

Support Engineer

Trainee Site Engineer

Manufacturing Engineer

Configuration Management Engineer

IT Support Engineer

Project Engineer

Asset Management Engineer

Electro-Mechanical Engineer

System Engineer (Linux & Red Hat Operations)

Systems Engineer (Security Remediation & Patching)

EC&I Engineer - All levels

Overhead Line Trainer / Assessor

IT Engineer (1st/ 2nd Line Support)

Data Centre Engineer

Digital Delivery Coordinator

Project Controls Engineer - Defence (Construction)

I want to receive the latest job alerts for line infrastructure engineer in derby, eng

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