Senior customer service Work, Jobs in Derby, Eng (with Salaries)

Direct Sales Executive - FULL TIME
Mood London —Derby
- £23,000 - £40,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
23h
Subject Matter Expert (SME)
Nimbus Disability —Derby
- £29,550 a year
- Full-time
- Salesforce
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Deputy Operations Manager
Aspiro Healthcare —Littleover
- From £34,000 a year
- Full-time
- Customer service
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
8d
Senior Visitor Experience Officer
National Trust —Derby
- £27,612 a year
- Weekend availability
- Free parking
- Employee assistance programme
10d
Corporate Receptionist (Part Time)
NAB-Jones Lang LaSalle Services —Derby
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Quick apply
10h
Entry Level Account Executive - Loughborough
Flourish —Loughborough
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Sixth Form Administrator
Nottingham College —Nottingham
- £24,840 - £25,230 a year
- Call to connect
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Admin Operations Team Leader
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Research
- Microsoft Office
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
12d
Senior Commercial Officer - Customer
Rolls-Royce SMR —Derby
- £42,000 - £55,150 a year
- Full-time
- Hybrid work
- Microsoft Word
- Presentation skills
- Continuous improvement
Entry Level Account Executive - Mansfield
Flourish —Mansfield
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Senior Customer Service Coordinator
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
8d
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
12d
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
13d
Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
Assistant Facilities Manager
VINCI Facilities UK —Derby
- Full-time
- Team management
- Travel
- In-person
Quick apply
Senior Specialist (Customer Quality and Resolution)
NEBOSH —Leicester
- £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Senior Lettings Negotiator
Curran Birds + Co —Darley Abbey
- £25,000 - £37,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
9d

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Direct Sales Executive - FULL TIME

Mood London -
Derby

Quick apply

Job details

Permanent | Full-time
£23,000 - £40,000 a year
23 hours ago

Benefits

Company events
Employee discount

Qualifications

Direct sales
Add-on sales

Full job description

SALES EXECUTIVE

Mood London is a fast-growing fragrance house with the disrupting goal of being the UK’s no1 choice of fragrance for both Men & Women. Right now is the best time to join the Mood London team as we have rapid expansion plans allowing for fast track career progression & lucrative earnings.

POSITION BASICS

Location: On-site retail kiosk

Contract: Full-time, permanent (40 hours per week, 2 days off. We require availability every day of the week)

Reporting to: Retail Sales Leader

THE ROLE

This is a high-energy, customer-facing sales role in a fast-paced retail environment.

We’re looking for charismatic, confident Sales Executives who enjoy engaging with people, are comfortable selling face-to-face, and are motivated by commission and progression.

ABOUT YOU

You’ll thrive in this role if you:

Are confident and charismatic when engaging with people
Build rapport quickly and enjoy conversation
Are motivated by targets, commission, and performance-based earnings
Have resilience and adaptability in a fast-moving environment
Are happy learning on the job and finding answers rather than waiting to be told
Can handle being thrown in at the deep end and improving quickly
Take pride in your personal presentation and have a sense of premium style
Enjoy hitting goals and developing your skills
Are a team player who contributes positively to the store culture
Have a passion for fragrances (experience is a bonus but not essential — product knowledge is taught)

You don’t need prior fragrance experience — confidence, energy, resilience, and attitude matter most.

What You’ll Be Doing

Proactively engaging customers and inviting them to explore our fragrances
Selling confidently and professionally
Building value through bundles and upsells
Delivering a premium customer experience
Working towards clear daily and weekly sales targets
Maintaining high standards of presentation and cleanliness
Taking feedback on board and improving quickly

This is not a passive retail role — energy and intent are essential.

Trial, Training & Onboarding

Our recruitment and onboarding process is deliberately hands-on and reflective of the environment.

We are a growing business going through change, trying new things, and improving as we go. This means:

You may be expected to learn fast and self-serve at times
Resilience, initiative, and adaptability are important

The process includes:

Initial interview
Two-day paid trial on the kiosk
Four-week Foundation Training Programme

During your first four weeks:

You’ll receive regular coaching and feedback
Your performance and progress will be reviewed closely
You’ll be expected to show effort, improvement, and resilience

Successful completion of the Mood Foundation Programme is required to pass probation.

Salary & Reward

Basic salary: Entry-level base
Commission: Uncapped and performance-based
Earning opportunity: Strong performers significantly increase earnings through commission

Commission is earned from day one and is a core part of how you’re rewarded.

This role suits people who want control over what they earn and are confident backing themselves.

Progression

Mood London is growing quickly.

Sales Executives who perform well can progress into:

Senior Sales roles
Retail Sales Leader positions
Wider opportunities as the business expands

Progression is based on performance and attitude, and consistency - not length of service.

What we offer

Uncapped commission structure
Monthly performance bonuses
Staff discounts on all products
Ongoing skill development and training
Clear career progression opportunities
Team outings and special events
Special gifts for top performers
Direct communication with management — your voice is always heard
A fun, energised, supportive workplace culture

We’re a vibrant, fast-paced team with big ambitions. If you thrive in a target-driven environment, enjoy engaging with people, and want real opportunity for growth and earnings, this is the place for you.

Job Types: Full-time, Permanent

Pay: £23,000.00-£40,000.00 per year

Benefits:

Company events
Employee discount

Ability to commute/relocate:

Derby DE1 2PL: reliably commute or plan to relocate before starting work (required)

Experience:

Face to face sales: 1 year (preferred)

Work authorisation:

Reino Unido (required)

Work Location: In person

Quick apply

Refine Your Search

senior customer service jobs in derby, eng

Direct Sales Executive - FULL TIME

Subject Matter Expert (SME)

Deputy Operations Manager

Senior Visitor Experience Officer

Corporate Receptionist (Part Time)

Entry Level Account Executive - Loughborough

Application Support Analyst (Nights)

Sixth Form Administrator

Admin Operations Team Leader

Senior Commercial Officer - Customer

Entry Level Account Executive - Mansfield

Trainee Sales Assistant

Senior Customer Service Coordinator

Global Senior Manager, Customer Happiness (1 year contract)

General Manager

Operational Support Officer

Customer Service Manager

Assistant Facilities Manager

Senior Specialist (Customer Quality and Resolution)

Senior Lettings Negotiator

I want to receive the latest job alerts for senior customer service in derby, eng

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