Transformation it service support Work, Jobs in Derby, Eng (with Salaries)

Network Support Engineer
Node4 —Derby
- Hybrid work
- Analysis skills
- Employee assistance programme
Quick apply
12d
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
5d
Network & Telecommunications Specialist
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £57,528 - £64,750 a year
- Full-time
8d
IT Service Integration Lead
NHS Supply Chain —Nottingham
- £71,193 - £83,757 a year
- Hybrid work
- Continuous improvement
- Leadership
- Employee assistance programme
- Life insurance
4d
Team Member Inspector
Rolls-Royce —Derby
- Full-time
- No experience needed
- Communication skills
- Annual leave
4h
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Applications Analyst
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £39,959 - £48,117 a year
- Full-time
- AI
Finance Analyst
Rolls-Royce —Derby
- Full-time
- Analysis skills
- Annual leave
2d
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Continuous improvement
- Agile
Quick apply
Inspector
Rolls-Royce —Derby
- Full-time
- Communication skills
- Annual leave
10h
IT Security Engineer
Voyage Care —Lichfield
- £55,000 a year
- Hybrid work
- Azure
- Analysis skills
- Travel
Web Application Developer - (Microsoft Power Platform)
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
7d
Digital Development Apprentice
Derby City Council —Derby
- £17,710.89 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Employee assistance programme
1d
IT Project Manager - Digital
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
8d
Cloud Engineer
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
- Employee discount
Quick apply
6d
Services Cost Officer - Delivery
Rolls-Royce —Derby
- Full-time
- Engineering
- Analysis skills
- Annual leave
- Employee assistance programme
8d
Solution Architect - HR Transformation
Boots —Nottingham
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Customs Process Administrator
Maersk —Derby
- Weekend availability
- Microsoft Outlook
Knowledge Manager
Rolls-Royce —Derby
- Full-time
- Continuous improvement
- No degree
- AI
- Annual leave
2d
Service Parts Planner
Rolls-Royce —Derby
- Full-time
- Annual leave
- Employee assistance programme
6d

I want to receive the latest job alerts for transformation it service support in derby, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Network Support Engineer

Node4 -
Derby

Quick apply

Job details

12 days ago

Benefits

Company pension
Discounted gym membership
Company events
Employee assistance programme
Private medical insurance

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Incident management
Incident queue management
LAN
Ticket management
Network infrastructure
Analysis skills
Service restoration
IT support
WAN
Network support
Fault diagnosis and repair
Juniper

Full job description

About Node4

We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People

We are:

Nimble – We focus on what matters most, adapt fast and embrace change

Original – We think differently, stay curious and innovate

Driven – We are bold, bring energy and own the outcome

Engaged – We operate as one, building strong relationships

4 More – We always go further for our people, customers and partners

About the role

Provides reactive network support, focused on incident resolution and service restoration across customer environments.
Operates in a fast‑paced, SLA‑driven environment, taking ownership of incidents from diagnosis through to resolution.
Works under the guidance of Senior Engineers and Team Leader to deliver consistent, high‑quality technical outcomes.
Contributes to stable, reliable service by resolving incidents effectively and maintaining high standards of ticket quality and communication.

Responsibilities

Diagnose and resolve network incidents and service requests, ensuring timely restoration of service.
Take ownership of incidents, maintaining clear updates, high‑quality communication, and accurate documentation.
Manage tickets in line with SLA and operational standards, including prioritisation and progression.
Configure and troubleshoot network devices including routers, switches, firewalls, and wireless infrastructure.
Follow defined processes for incident, change, and escalation management.
Escalate issues appropriately with clear diagnostics, context, and impact.
Collaborate with Senior Engineers, Team Leader, and wider teams to support service restoration and resolution.

What will you bring?

Experience in a network support or IT support role.
Understanding of LAN/WAN networking, routing, switching, firewalls, and network fundamentals.
Experience working in ticket‑driven, SLA‑focused environments.
Exposure to network platforms such as Cisco, Juniper, Fortinet, or similar.
Strong troubleshooting and analytical skills.
Good communication and teamwork capability.

What can we offer you?

Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and beyond. From three people to a workforce of over 900. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

TAKE A LOOK AT OUR STORY

Quick apply

Refine Your Search

transformation it service support jobs in derby, eng

Network Support Engineer

IT Support Technician

Network & Telecommunications Specialist

IT Service Integration Lead

Team Member Inspector

Digital Transformation - IT Service Support Agent

Applications Analyst

Finance Analyst

Microsoft Dynamics 365 Support Engineer (Business Central)

Inspector

IT Security Engineer

Web Application Developer - (Microsoft Power Platform)

Digital Development Apprentice

IT Project Manager - Digital

Cloud Engineer

Services Cost Officer - Delivery

Solution Architect - HR Transformation

Customs Process Administrator

Knowledge Manager

Service Parts Planner

I want to receive the latest job alerts for transformation it service support in derby, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected