Veterinary receptionist Work, Jobs in Derby, Eng (with Salaries)

Client Care Advisor
IVC —Derby
- Up to £34,367.84 a year
- Part-time
- Customer service
- Front desk
- Annual leave
- Employee discount
2d
Client Care Advisor (16.25hrs)
IVC —Derby
- Up to £9,913.80 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
4d
Head Receptionist
IVC —Derby
- Up to £28,000 a year
- Full-time
- Mentoring
- Leadership
- Communication skills
- Annual leave
- Employee discount
Continental Veterinary Care Assistant
PDSA —Leicester
- £26,278 a year
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Veterinary Receptionist
IVC —Ashbourne
- Up to £21,222.65 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
4d
Farm Receptionist/Administrator
IVC —Uttoxeter
- Up to £27,100 a year
- Full-time
- Data entry
- IT
- Communication skills
- Annual leave
- Employee discount
2d
Weekend Client Care Assistant - Medivet Hucknall & Medivet Sherwood
Medivet Group Ltd —Nottingham
- £5,971.15 a year
- Part-time
- Front desk
- Annual leave
- Employee discount
5d

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Client Care Advisor (16.25hrs)
IVC —Derby
Telephones – Answering calls and dealing with the call in a manner and as per expected standards. You’ll support the smooth running of the practice by managing…
Up to £9,913.80 a year
4d
Client Care Advisor
IVC —Derby
Answer telephone calls and handle enquiries to a high standard. Working in a busy practice that sees both routine and emergency medical and surgical cases,…
Up to £34,367.84 a year
2d

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Client Care Advisor

IVC -
Derby

Apply Now

Job details

Permanent | Part-time | Full-time
Up to £34,367.84 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service
Front desk

Full job description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist to join our team at Scarsdale Vets, Oakwood on a full-time or part-time permanent basis.

Located in the heart of Oakwood, this is an exciting opportunity to join the team at Scarsdale Vets. Scarsdale Veterinary Group is a leading veterinary provider in the Midlands, based in Derby. We are committed to delivering exceptional veterinary care for pets, horses and farm animals, with a focus on outstanding customer service and high-quality care. We are happy to consider both full-time and part-time applications.

How You’ll Make a Difference

As a Client Care Advisor, you'll play a key role in creating a welcoming, professional experience for every client and patient. Working in a busy practice that sees both routine and emergency medical and surgical cases, you'll help ensure the smooth running of reception while supporting the highest standards of client and patient care.

Working Pattern

Flexible working between 8:00am and 7:00pm, Monday to Friday, plus every other Saturday from 8:30am to 1:00pm.

Key Responsibilities

Welcome clients and patients with professionalism, warmth and compassion

Manage appointments and client visits in line with practice protocols

Answer telephone calls and handle enquiries to a high standard

Manage client expectations and refer clinical queries to the veterinary team when appropriate

Process payments, insurance enquiries and account administration accurately

Maintain accurate client records and support practice administration

Promote the Pet Health Club and preventative healthcare services

Work collaboratively to maintain a welcoming, safe and professional practice environment

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team.

Essential:

Previous experience working within an effective customer service team

Excellent client care skills, both face-to-face and over the telephone

The ability to manage multiple tasks effectively in a busy environment

Flexibility to work the required rota

A collaborative approach and willingness to support colleagues

A proactive attitude with openness to feedback and learning

Desirable:

Experience working in a busy reception environment

Veterinary reception experience

Knowledge of veterinary practice management systems

Knowledge of animal anatomy and common conditions

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave plus your birthday off

Increasing holiday allowance based on length of service

Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted veterinary care

Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £34,367.84 FTE DOE per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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veterinary receptionist jobs in derby, eng

Client Care Advisor

Client Care Advisor (16.25hrs)

Head Receptionist

Continental Veterinary Care Assistant