Customer success manager Work, Jobs in Derbyshire (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
13d
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Success Manager
Mindbody —Sheffield
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply
Emerging Customer Success Manager
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Travel
- Flexible schedule
- Life insurance
3d
Digital Customer Success Manager, EMEA
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Communication skills
- Flexible schedule
- Life insurance
3d
Group Customer Resolution and Information Rights Manager
Lithia —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
6d
Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
4d
Customer Account Manager
Advanced Supply Chain —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
- Free parking
- Annual leave
Quick apply
10d
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Business Development Manager
Pentagon Motor Group —Ilkeston
- £33,500 - £75,000 a year
- Microsoft Outlook
- Word processing
- Computer literacy
Quick apply
13d
Customer Development Manager - Food
Caldic —Chesterfield
- CRM software
- Business development
- Analysis skills
- Free parking
- Work from home
12d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Customer service
- Business development
- Analysis skills
- Employee assistance programme
Quick apply
International Regional Sales Manager
Mastermover —Ashbourne
- Full-time
- Remote
- Microsoft Powerpoint
- Business development
- In-person
Key Contractor Manager
Marshalls PLC —Nottingham
- Remote
- Business development
- Negotiation
- Employee discount
- Flexible schedule
Quick apply
Customer Commercial Manager
Fourth —Macclesfield
- Hybrid work
- Salesforce
- Hotel
- Communication skills
- Flexible schedule
- Life insurance
3d
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Customer Service Manager
International Workplace Group plc —Nottingham
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
6d
Customer Service Advisor - Nottingham
HM Revenue and Customs —Nottingham
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
9d
Entry Level Account Executive - Mansfield
Flourish —Mansfield
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
4d

I want to receive the latest job alerts for customer success manager in derbyshire

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near derbyshire

Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year
13 days ago

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

customer success manager jobs in derbyshire

Customer Success Manager

Global Senior Manager, Customer Happiness (1 year contract)

Customer Success Manager

Emerging Customer Success Manager

Digital Customer Success Manager, EMEA

Group Customer Resolution and Information Rights Manager

Customer Service Manager

Customer Success Manager

Customer Account Manager

Account Manager (PBSA/BTR)

Business Development Manager

Customer Development Manager - Food

Commercial Manager

International Regional Sales Manager

Key Contractor Manager

Customer Commercial Manager

University Partnerships Manager

Customer Service Manager

Customer Service Advisor - Nottingham

Entry Level Account Executive - Mansfield

I want to receive the latest job alerts for customer success manager in derbyshire

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected