Junior account manager Work, Jobs in Detling, Ken (with Salaries)

Junior Account Manager
Akita Systems Ltd —Sevenoaks
- Hybrid work
- CRM software
- Communication skills
Senior Reconciliation Specialist- 6 month FTC
Lloyd's of London —Chatham
- Full-time
- Writing skills
- Analysis skills
- Mentoring
Audit Manager
Azets —Maidstone
- Full-time
- Team management
- Mentoring
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Grays
- £3,800 a month
- Full-time
- Sales
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Grays
- £3,800 a month
- Full-time
Quick apply
Active Row Kent Programme Lead
London Youth Rowing —Gravesend
- From £20,995 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- School
- Sick pay
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
- Sales
Quick apply
Financial Reporting Team (FRT) Senior
J&T Business Consulting —Canterbury
- Hybrid work
- Business development
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
16h
Senior Network Engineer
Formula 1 —Biggin Hill
- Full-time
- DevOps
- Mentoring
- Communication skills
- Store discount
- Annual leave
Senior Quantity Surveyor
Fulkers Bailey Russell —West Malling
- Full-time
- Hybrid work
- Mentoring
- Contracts
- Construction experience
- Employee assistance programme
Quick apply
Senior Building Surveyor
Fulkers Bailey Russell —West Malling
- Full-time
- Hybrid work
- Business development
- Mentoring
- Contracts
- Employee assistance programme
- Referral programme
Quick apply
6d
Diagnostic Radiographer
King's College Hospital NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Full-time
- Maintenance
- Patient care
- Training & development
- Annual leave
10d

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Junior Account Manager

Akita Systems Ltd -
Sevenoaks

Apply Now

Job details

Qualifications

CRM software
Sales support
Stakeholder collaboration
Client engagement
Ticket management
Internal department liaison
Microsoft Office Suite
Ticket management systems
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Account management
Communication skills

Full job description

About the Role

As a Junior Account Manager at Akita, you will support the delivery of excellent service to our clients while developing your account management and commercial skills within a busy IT services environment. Working closely with experienced Account Managers, sales colleagues, service delivery teams, and technical engineers, you will help maintain strong client relationships and ensure agreed services are delivered effectively.

Your responsibilities will include:

Support client relationships: Build professional and trusted relationships with clients, acting as a reliable point of contact for queries, updates, and follow-up actions.
Coordinate client requests: Log, track, and manage customer requests, ensuring they are directed to the appropriate internal team and followed through to completion.
Monitor service delivery: Review service performance, open tickets, project updates, and outstanding actions to help ensure clients receive a consistent and responsive service.
Maintain accurate records: Keep account information, contact details, meeting notes, opportunities, renewals, and actions up to date in the relevant CRM and business systems.
Support commercial activity: Prepare quotations, proposals, service reviews, renewal information, and change requests, escalating commercial queries where appropriate.
Contribute to account growth: Work closely with Account Managers and Solutions Consultants to understand client objectives, identify cross-sell and upsell opportunities, and help develop meaningful technology roadmaps that deliver value for customers while contributing to the commercial success of the account management team.
Coordinate internal teams: Work collaboratively with service desk, project, technical, finance, and sales teams to support effective communication and timely delivery.
Manage follow-up actions: Track commitments and deadlines, provide clear updates, and raise risks or issues promptly when support is required.
Deliver professional service: Communicate clearly, respond promptly, and maintain high standards of organisation, reliability, and customer care.
Develop your knowledge: Build your understanding of managed IT services, Microsoft technologies, cybersecurity, cloud solutions, business systems, and the needs of our clients.

What we’re looking for:

Customer-focused approach: Experience in a customer service, account support, sales support, administration, or similar role, with a genuine interest in helping clients achieve positive outcomes.
Strong communication skills: Confident communicating with clients and colleagues by telephone, email, video call, and in person, while adapting communication to different audiences.
Organisation and attention to detail: Able to manage multiple tasks, maintain accurate records, meet deadlines, and follow up on actions consistently.
Commercial awareness: An interest in business relationships, client retention, sales opportunities, service renewals, and the commercial impact of delivering excellent customer service.
Teamwork: Comfortable working with colleagues across different departments and asking for guidance when needed.
Problem-solving ability: Able to understand client needs, identify the next steps, and escalate issues appropriately when they are outside your knowledge or authority.
Technology confidence: Comfortable using Microsoft 365 applications, CRM systems, ticketing systems, spreadsheets, and other business software. Experience with an IT services environment is desirable but not essential.
Personal attributes: Proactive, dependable, approachable, professional, and willing to learn and develop within the role.

You do not need to have extensive account management experience. We are looking for someone with a positive attitude, a strong work ethic, and the ability to build effective working relationships. Training, support, and mentoring will be provided to help you develop your knowledge and progress within the team.

What we offer:

Professional development: Structured support, mentoring, and opportunities to develop account management, commercial, and technology skills.
Collaborative environment: Work alongside experienced account managers, sales professionals, and technical teams in a supportive workplace.
Varied client exposure: Gain experience supporting a diverse range of clients and understanding their business and technology requirements.
Career progression: Opportunities to grow into an Account Manager or broader client services role as your skills and experience develop.
Flexible working: Hybrid working arrangements and occasional client or office attendance as required.

Akita is an equal opportunity employer and encourages applications from all qualified candidates. We promote an inclusive, respectful workplace where everyone can thrive.

Apply Now

Refine Your Search

junior account manager jobs in detling, ken

Junior Account Manager

Senior Reconciliation Specialist- 6 month FTC

Audit Manager

JUNIOR SALES ADVISOR

JUNIOR SALES CONSULTANT

Active Row Kent Programme Lead

Junior Commercial Advisor

Financial Reporting Team (FRT) Senior

Senior Network Engineer

Senior Quantity Surveyor

Senior Building Surveyor

Diagnostic Radiographer

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