Desk clerk Work, Jobs in Didsbury, Gtm (with Salaries)

Hospitality Desk Clerk
Jechoteles —Didsbury
- £23,500 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
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7d

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Hospitality Desk Clerk
Jechoteles —Didsbury
Answer phone calls promptly, using proper phone etiquette to assist with inquiries or direct calls appropriately. Pay: £23,500.00 per year.
£23,500 a year
Quick apply
7d

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Hospitality Desk Clerk

Jechoteles
Didsbury

Quick apply

Job details

Full-time
£23,500 a year
7 days ago

Benefits

Private dental insurance
Discounted or free food
Free or subsidised travel
Shuttle service provided

Qualifications

Guest check-in and check-out
Customer service call handling
Guest relations
Hotel and accommodations experience
Inbound customer enquiry call handling
Multilingual
Internal department liaison
Organisational skills
Front desk
Cleaning
Phone etiquette
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Overview

Join our dynamic hospitality team as a Hospitality Desk Clerk, where your friendly demeanor and exceptional organizational skills will create a welcoming environment for all guests and visitors. In this vital role, you will serve as the first point of contact, providing outstanding guest services, managing inquiries, and ensuring smooth operations at the front desk.

Responsibilities

Greet guests and visitors warmly, providing excellent customer service with a positive attitude
Manage check-in and check-out procedures efficiently while maintaining accuracy and attention to detail
Answer phone calls promptly, using proper phone etiquette to assist with inquiries or direct calls appropriately
Handle guest requests and resolve issues promptly to ensure a memorable stay or visit
Maintain cleanliness and organization of the reception area to uphold a professional appearance
Collaborate with other departments to coordinate guest services and special requests
Keep accurate records of guest information, reservations, and communication logs

Skills

Multilingual or bilingual abilities are highly desirable to effectively communicate with diverse guests
Strong phone etiquette skills to handle inquiries professionally and courteously
Previous hotel or hospitality experience is preferred but not required; enthusiasm for learning is key
Excellent guest service skills with a friendly, approachable demeanor
Knowledge of hospitality operations and guest management systems is a plus
Ability to remain calm under pressure and handle multiple tasks simultaneously
A genuine passion for creating positive guest experiences and fostering a welcoming environment

Pay: £23,500.00 per year

Benefits:

Discounted or free food
Free or subsidised travel
Private dental insurance
Shuttle service provided

Work Location: In person

Quick apply

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Hospitality Desk Clerk

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