Remote Work, Jobs in Dorset (with Salaries)

Complaints Advisor
Magna Housing —Dorchester
- £29,988 a year
- Full-time
- Remote
- Travel
- Communication skills
21h
Estate Agent
The Property Experts —Poole
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Temporary HR Administrator
M-Page Hiredonline —Poole
- £14 - £15 an hour
- Temporary
- Remote
- Microsoft Office
- Administrative experience
- Human resources
8d
Asset Strategy Manager
Magna Housing —Dorchester
- £51,871 a year
- Full-time
- Remote
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
Lawyer Support Associate (6-month FTC)
Lawhive —Poole
- £27,000 a year
- Remote
- IT
- Communication skills
- Office experience
- Annual leave
Landlord & Tenant Paralegal
Lawhive —Poole
- Full-time
- Remote
- Organisational skills
- IT
- Time management
- Annual leave
Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Yeovil
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Poole- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Poole
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Early Years & Playwork Practical - Associate Assessor - Remote
learndirect Ltd —Bournemouth
- £100 a day
- Weekend availability
- Remote
- Flexible schedule
Quick apply
Associate Tutor - Wildlife, Marine Biology and Conservation - Animals - Remote
learndirect Ltd —Bournemouth
- Remote
- Teaching
Quick apply
Mortgage Advisor
The Mortgage Experts —Christchurch
- £60,000 - £100,000 a year
- Remote
Quick apply
Head of Performance Marketing
OnBuy —Bournemouth
- £100,000 - £130,000 a year
- Remote
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Area Sales Manager
Brakes —Yeovil
- Up to £34,000 a year
- Full-time
- Remote
- Salesforce
- Annual leave
Quick apply
Field Engineer
Humnize —Bournemouth
- £30,000 - £32,000 a year
- 8 hour shift
- Remote
- Quick service & fast food restaurant
- Travel
- Power tools
Field Sales Consultant - Yeovil/Taunton/Exeter (Auto industry) - Remote
Wurth UK Ltd —Yeovil
- £24,000 - £33,221 a year
- Monday to Friday
- Remote
- Sales
- Driving
- Communication skills
Quick apply
Senior Applied Machine Learning Engineer - Catalogue Intelligence
OnBuy —Bournemouth
- £65,000 - £75,000 a year
- Full-time
- Remote
- SQL
- Machine learning
- Python
- Annual leave
- Employee assistance programme
Quick apply
Landlord & Tenant Solicitor
Lawhive —Poole
- Full-time
- Remote
- IT
- Leadership
- Annual leave
Mental Health Practitioner
Oxleas NHS Foundation Trust —Portland
- £39,959 - £48,117 a year
- Full-time
- Remote
- English
1d
Engineering & Operations Lead
OnBuy —Bournemouth
- Up to £100,000 a year
- Full-time
- Remote
- Mentoring
- APIs
- Python
- Annual leave
- Employee assistance programme
Quick apply
7d
Mental Health Clinical Lead
Oxleas NHS Foundation Trust —Portland
- £49,387 - £56,515 a year
- Part-time
- Remote
- English
13d

I want to receive the latest job alerts for remote in dorset

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Complaints Advisor

Magna Housing -
Dorchester

Apply Now

Job details

Full-time | Fixed term contract
£29,988 a year
21 hours ago

Qualifications

Communication skills

Full job description

Salary £29,988 per annum plus benefits.
37 hours per week.
Fixed Term Contract – 1 Year.
Home-based with occasional travel to Magna offices.
Closing date for applications: 22.07.26 (Midday)
Interviews will take place week commencing 27.07.26

Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role & what you take care:

At Magna, we are passionate about creating great homes together and giving our customers the best possible experience. We know that delivering excellent services means listening carefully when customers raise concerns, responding with empathy and professionalism, and taking meaningful action to resolve issues fairly. As a Complaints Advisor, you will play an important role in guiding customers through the formal complaints process, making sure their concerns are clearly understood, thoroughly investigated and resolved in line with our complaints policy. You will work closely with colleagues across Magna to gather information, provide clear updates and help identify opportunities for learning and service improvement. By using complaint insight to drive positive change, you will help us strengthen trust with our customers and deliver better outcomes for the people and communities we serve. In this role you will:

Champion a positive customer experience: Take ownership of delivering a fair, empathetic and professional complaints service, ensuring customers feel listened to, understood and supported throughout the complaints journey.
Manage formal complaints from multiple channels: Oversee formal complaints received through a range of contact routes, ensuring each case is recorded, progressed and managed in line with agreed timescales, policies and service standards.
Drive high-quality complaint handling: Work collaboratively with colleagues across Magna to make sure complaint responses are thorough, evidence-based and aligned with best practice, industry standards and our commitment to doing the right thing for customers.
Act as the customer’s main point of contact: Provide clear, timely and consistent communication to customers throughout the complaints process, helping them understand what is happening, what to expect next and how their concerns are being addressed.
Use insight to improve services: Identify themes, learning and improvement opportunities from complaints, working with teams across the organisation to support service improvements and reduce repeat issues for customers.

What you need to be successful:

Excellent communication skills: You will be confident communicating clearly and professionally, both in writing and verbally. You will hold demonstrable skill set enabling you to explain information in a way that is easy to understand and the ability to adapt your communication style depending on the situation.
Sound judgement and decision-making: Previous experience of evaluating evidence objectively to make fair, balanced decisions. Using your judgement, you will consider customer needs, policy requirements and the wider context to support the right outcomes.
Ownership and accountability: You will take responsibility for managing your workload, progressing complaints effectively and making sure actions are followed through. You will be comfortable working independently, prioritising tasks and keeping things moving without needing close supervision.
A proactive approach to developing the role: You will bring a positive, curious mindset and be keen to grow with the role as it develops, seeking opportunities to improve ways of working, make the role your own and contribute ideas that help strengthen our complaints process.
Relationship building and constructive challenge: Proven ability to build strong working relationships across departments, ask insightful questions, and investigate complaints thoroughly and fairly to ensure customers receive clear responses and fair outcomes.

Applicants with transferable qualities are encouraged to apply.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: [email protected] or by mobile: 07528 974936

To apply please follow the link attached to this advert or visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role.

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

Our full range of benefit details can be viewed on our website under each vacancy.

Apply Now

Refine Your Search

remote jobs in dorset

Complaints Advisor

Estate Agent

Temporary HR Administrator

Asset Strategy Manager

Lawyer Support Associate (6-month FTC)

Landlord & Tenant Paralegal

Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - Poole- Circa 41k Package - 53k OTE Uncapped

Early Years & Playwork Practical - Associate Assessor - Remote

Associate Tutor - Wildlife, Marine Biology and Conservation - Animals - Remote

Mortgage Advisor

Head of Performance Marketing

Area Sales Manager

Field Engineer

Field Sales Consultant - Yeovil/Taunton/Exeter (Auto industry) - Remote

Senior Applied Machine Learning Engineer - Catalogue Intelligence

Landlord & Tenant Solicitor

Mental Health Practitioner

Engineering & Operations Lead

Mental Health Clinical Lead

I want to receive the latest job alerts for remote in dorset

Explore jobs in more locations

The role & what you take care:

What you need to be successful:

Jobseeker tools

Employer Tools

Browse

Stay Connected