Business support Work, Jobs in Douglas, Iom (with Salaries)

Customer Operations Specialist
Lloyds Banking Group —Douglas
- £28,776 - £30,290 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Banking
Customer Advisor
Boots —Isle Of Man
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Corporate Governance & Admin Assistant (6 Months Fixed-Term Contract)
Hard Rock Digital —Douglas
- Full-time
- Hybrid work
- Microsoft Word
- Administrative experience
- Organisational skills
- Work from home
Quick apply
9d
Finance Administrator
Games Global Operations Limited —Douglas
- Full-time
- Maths
- Organisational skills
- Communication skills
Customer Service Senior Admin - Connect Hub
Canada Life —Douglas
- Continuous improvement
- Training & development
- Leadership
7d
IT Service Desk Administrator
Zurich Insurance —Douglas
- Microsoft Word
- Computer literacy
- Analysis skills
1d
Talent Acquisition Specialist
Standard Bank —Douglas
- Full-time
- Recruiting
14d
Assistant Manager - IOM - Castlemona
BoyleSports —Douglas
- £13.50 an hour
- Customer service
- POS
- Retail management
Quick apply
14d
Seasonal Colleague - Lake Road Douglas
Tesco UK —Douglas
- £12.64 - £13.67 an hour
- Part-time
- Customer service
- School
1d
Care, Quality & Safety Business Support Officer
Isle of Man Government —Douglas
- £38,395 - £44,857 a year
- Part-time
- Organisational skills
- Free parking
- Relocation assistance
5d
Promotions Manager
Games Global Operations Limited —Douglas
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
Sales Operations Analyst
Canonical —Douglas
- Remote
- Data analysis skills
- Bachelor's degree
- Travel
- Employee assistance programme
Quality Assurance Analyst
Standard Bank —Douglas
- Full-time
- Banking
- Analytics
Entry-level communications specialist
Canonical —Douglas
- Remote
- Social media management
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Travel Operations Specialist
Canonical —Douglas
- Remote
- Travel
- In-person
- Business
- Employee assistance programme
Quick apply
Support Worker | 30hrs per week | Thie Quinney
Praxis Care —Douglas
- From £25,447.50 a year
- Part-time
- Medication administration
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Sales Manager
NEXT —Douglas
- From £14,644 a year
- Part-time
- Customer service
- Retail management
Assistant Manager - Douglas
Hays Travel —Douglas
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Seasonal Night Colleague - Lake Road Douglas
Tesco UK —Douglas
- £12.02 - £12.85 an hour
- Part-time
- Customer service
1d
Strategic HR Business Partner
Isle of Man Government —Douglas
- £68,003 - £79,217 a year
- Full-time
- Human resources
- Free parking
- Relocation assistance
19h

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business support jobs near douglas, iom

Customer Operations Specialist

Lloyds Banking Group -
Douglas

Apply Now

Job details

Full-time
£28,776 - £30,290 a year

Benefits

Company pension

Qualifications

Process improvement
Digitisation
Organisational skills
Customer support
Customer interaction
Communication skills
Banking

Full job description

End Date

Thursday 27 August 2026

Salary Range

£28,776 - £30,290

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours

Job Description Summary

Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Isle of Man.

This is a full time, permanent role based in the Isle of Man - although part time hours may be considered.

Job Description

JOB TITLE: Customer Operations Specialist

SALARY: £28,776

LOCATION(S): Isle of Man

HOURS : Full-time, 35 hours per week. Part-time working patterns may be considered

WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing:

We're looking for a Customer Operations Specialist to join our Client Delivery team.

This is a fantastic opportunity to build broad operational experience whilst helping deliver outstanding service to customers across a variety of journeys including onboarding, account servicing, maintenance and customer support activities.

No two days are the same. You'll work with colleagues across multiple teams, use digital tools to simplify processes and help ensure we deliver the right outcomes for our customers first time.
We're particularly interested in people who enjoy solving problems, taking ownership and continuously looking for ways to improve customer experiences.

In this role you’ll:

Support customers through key onboarding, servicing and account maintenance journeys, ensuring requests are handled from start to finish
Complete activity accurately and in line with risk, regulatory and operational requirements
Work collaboratively across Client Delivery to resolve queries and deliver the right customer outcomes
Use digital tools and systems confidently to manage work, track progress and support efficient processing
Identify opportunities to simplify processes, improve customer experience and support continuous improvement activity.

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we’re looking for?

Experience in a customer service, operational or administrative role, ideally gained over at least 12 months
Strong organisational skills with the ability to manage competing priorities and follow tasks through to completion
High attention to detail, with the ability to complete work accurately and in line with procedures
Confidence using technology, digital tools and multiple systems to manage customer or operational activity
Strong communication and teamwork skills, with the ability to work well across different teams
Ability to take ownership of customer queries, solve problems and escalate where appropriate.

And any experience of these would be great:

Experience working in banking, financial services or another regulated environment
Knowledge of customer onboarding, account servicing or operational processing
Experience supporting process improvement, change activity or digitisation.

We know that great talent comes from many backgrounds. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies.

Ready for a career where you’ll learn and thrive?

Apply today and find out more.

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

business support jobs in douglas, iom

Customer Operations Specialist

Customer Advisor

Corporate Governance & Admin Assistant (6 Months Fixed-Term Contract)

Finance Administrator

Customer Service Senior Admin - Connect Hub

IT Service Desk Administrator

Talent Acquisition Specialist

Assistant Manager - IOM - Castlemona

Seasonal Colleague - Lake Road Douglas

Care, Quality & Safety Business Support Officer

Promotions Manager

Sales Operations Analyst

Quality Assurance Analyst

Entry-level communications specialist

Travel Operations Specialist

Support Worker | 30hrs per week | Thie Quinney

Sales Manager

Assistant Manager - Douglas

Seasonal Night Colleague - Lake Road Douglas

Strategic HR Business Partner

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