Contract administrator Work, Jobs in Drayton, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Contract Administrator
BJF Group —Gosport
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Bookkeeper/Administration
Green City Homes —Portsmouth
- £20,000 - £25,000 a year
- Part-time
- Travel
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d
Test Center Administrator (Portsmouth)
Pearson —Portsmouth
- £13.60 an hour
- Weekend availability
- Customer service
- Microsoft Office
- School
- Annual leave
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
FM Contract Co-Ordinator
BJF Group —Gosport
- Full-time
- Administrative experience
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Single Point of Access Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Fareham
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Data entry
- IT
6d
Patient Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,272 a year
- Part-time
- Microsoft Word
- Administrative experience
- Typing
- Flexible schedule
1d
Subject Access Request Clerical Administrator
IWT PHU Single Corporate Service —Portsmouth
- £25,272 a year
- Full-time
- Microsoft Word
- Computer literacy
- Leadership
Quick apply
9d
Team Administrator - Community Paediatrics
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,760 - £27,476 a year
- Part-time
- Microsoft Outlook
- Typing
- Time management
3d
Quality Administrator
KBS Maritime Ltd —Portsmouth
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Employee discount
Business Administrator Apprentice - Building Services
Portsmouth City Council —Portsmouth
- £25,948 a year
- Call to connect
- Microsoft Outlook
- Computer literacy
- Data analysis skills
13d
HR Administrator - Part-Time
Qvis Lighting & Security Ltd —Portsmouth
- £27,000 - £28,500 a year
- Part-time
- Microsoft Office
- Organisational skills
- Contracts
- Free parking
Frailty Team Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
1d
Information, Advice & Guidance (IAG) Duty Officer - 9 month maternity cover
The Avenues Group —Fareham
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
ADHD Administrator / Care Navigator – 6 Month Fixed-Term Contract
Partnering Health Ltd —Fareham
- £12.71 an hour
- Full-time
- Microsoft Word
- Administrative experience
- In-person
- Free parking
- Store discount
Quick apply
1d
Healthy Homes Administrator & Scheduling Coordinator
BRC Jobs —Eastleigh
- £14.71 - £19.10 an hour
- Full-time
- Customer service
- Databases
- Communication skills
- Referral programme
Quick apply
3d
Administrator
Enerveo —Fareham
- £25,000 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Data entry
20h
Training Administrator (Quality Support)
Capita —Fareham
- £26,000 a year
- Part-time
- Data analysis skills
- Travel
14d
Administrator
Mountjoy —Fareham
- £29,174 a year
- Full-time
- Microsoft Word
- Customer service
- Data entry
2d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

Permanent
£27,976 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Havant office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress

Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

contract administrator jobs in drayton, ham

Resident Liaison Officer - Social Housing

Contract Administrator

Bookkeeper/Administration

Test Center Administrator (Portsmouth)

Resident Liaison Officer - Social Housing

FM Contract Co-Ordinator

Single Point of Access Administrator

Patient Support Administrator

Subject Access Request Clerical Administrator

Team Administrator - Community Paediatrics

Quality Administrator

Business Administrator Apprentice - Building Services

HR Administrator - Part-Time

Frailty Team Administrator

Information, Advice & Guidance (IAG) Duty Officer - 9 month maternity cover

ADHD Administrator / Care Navigator – 6 Month Fixed-Term Contract

Healthy Homes Administrator & Scheduling Coordinator

Administrator

Training Administrator (Quality Support)

Administrator

I want to receive the latest job alerts for contract administrator in drayton, ham

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