General Assistant (Party Host, Reception & Court Marshal)
Ninja Warrior UK Southampton
Ready to Join the Ultimate Team?
Do you thrive in a fast-paced environment? Love working with people? Want a job where every day is different?
Ninja Warrior UK Southampton is looking for energetic, enthusiastic, and customer-focused individuals to join our team as General Assistants.
This is not your average customer service role. One moment you'll be hosting an unforgettable birthday party, the next you'll be welcoming guests at reception, serving food and drinks in our café, or helping guests conquer our Ninja Warrior obstacle course and giant inflatable park.
If you enjoy being active, working as part of a fun team, and creating memorable experiences for guests, we'd love to hear from you.
About Us
Ninja Warrior UK Southampton is part of the growing Ninja Leisure group, one of the UK's leading family entertainment businesses.
Our purpose is simple: To create space to play and be together.
Every day we help hundreds of guests build confidence, have fun, stay active, and create lasting memories with family and friends.
Our values guide everything we do:
Fun: Bring energy, positivity and excitement to every shift.
Ambition: Always strive to improve and be the best version of yourself.
Collaboration: Support your teammates and work together to achieve success.
Trust: Create a safe environment where guests and colleagues can thrive.
What You'll Be Doing
Party Host
- Delivering amazing birthday parties and group events.
- Leading activities and engaging with children and families.
- Serving party food and ensuring celebrations run smoothly.
- Creating unforgettable experiences from arrival to departure.
Reception
- Welcoming guests with a friendly and professional attitude.
- Checking customers in and assisting with bookings.
- Answering telephone and email enquiries.
- Processing payments and promoting memberships, events and merchandise.
Court Marshal
- Supervising activity areas and obstacle courses.
- Delivering safety briefings.
- Encouraging participation and helping guests have fun safely.
- Monitoring equipment and maintaining excellent safety standards.
Café Team
- Preparing and serving food and beverages.
- Maintaining cleanliness and food hygiene standards.
- Delivering excellent customer service.
- Supporting busy service periods.
What We're Looking For
We are looking for people who:
✔ Love working with people
✔ Have a positive attitude and plenty of energy
✔ Are confident communicating with children and adults
✔ Take pride in delivering excellent customer service
✔ Can work effectively as part of a team
✔ Are reliable, punctual and professional
✔ Enjoy working in a busy and active environment
Previous experience in hospitality, leisure, retail, entertainment, childcare, sports coaching or customer service is beneficial but not essential. Full training will be provided.
Why Join Ninja Warrior UK Southampton?
Competitive Pay
Career Development: Access to training and development opportunities
Free Ninja Sessions: Enjoy the facilities and stay active.
Team Events: Regular staff socials and recognition programmes.
Flexible Working: A variety of shifts available including evenings, weekends and school holidays.
Exciting Environment
What Success Looks Like
You'll be someone who:
- Brings enthusiasm to every shift.
- Delivers exceptional customer experiences.
- Maintains high standards of safety and cleanliness.
- Takes pride in representing the Ninja Warrior brand.
- Creates memorable moments for every guest who walks through our doors.
If you're looking for more than just a job and want to be part of one of Southampton's most exciting leisure attractions, apply today and start your Ninja Warrior journey.
Availability Required: Evenings, Weekends, School Holidays and Peak Trading Periods
Location: Ninja Warrior UK Southampton
Apply Now and Become Part of the Adventure!
