Resident assistant Work, Jobs in Drumchapel, Glg (with Salaries)

Admin Support Assistant (Permanent)
West Dunbartonshire Council —Clydebank
- £25,767.59 - £27,373.50 a year
- Computer literacy
- Data entry
- Communication skills
- Annual leave
7d
Laundry Assistant - Craigielea - 21 Hours
Holmes Care Group —Paisley
- £12.71 an hour
- Part-time
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Activities Assistant
Erskine Veterans Charity —Bishopton
- £18,199 - £18,228 a year
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Bank Laundry Assistant
Westerton Care Home —Bearsden
- £12.71 an hour
- Full-time
- Communication skills
Quick apply
5d
Laundry Assistant - Almond View - Bank
Holmes Care Group —Drumchapel
- £12.71 an hour
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Sales & Services Assistant
Hines —Glasgow
- Weekend availability
- Hospitality
- Conflict management
- Organisational skills
Activities Assistant
Hamberley Care Homes —Milngavie
- £12.77 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Annual leave
13d
Care Assistant - Almond Court - 33 Hours Nights
Holmes Care Group —Drumchapel
- £13.45 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Care Assistant
Advinia Healthcare —Clydebank
- £13.45 an hour
- Full-time
- No experience needed
- Annual leave
Quick apply
11d
Care Assistant - Almond Court - Bank
Holmes Care Group —Drumchapel
- £13.45 an hour
- Employee assistance programme
- Employee discount
Quick apply
Due to retirement Senior Care Assistant (Days) NO SPONSORHIP AVAILABLE
Abbotsford House Morrison Community Care Ltd —Glasgow
- £15 an hour
- Full-time
- Medication administration
- Patient monitoring
- Nursing home
- Free parking
- Referral programme
Quick apply
5d
Night Care Assistant
Advinia Healthcare —Clydebank
- £13.45 an hour
- Full-time
- No experience needed
- Annual leave
Quick apply
11d
Assistant Operations Manager
Here! Student Living —Glasgow
- £27,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Care Assistant - Almond Court - 27.5 Hours Days
Holmes Care Group —Drumchapel
- £13.45 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Personal Assistant (Nights) - Crannog Care Home
ENABLE SCOTLAND - LTW —Glasgow
- £13.45 an hour
- Night shift
Care Worker
Foxcare Ltd —Glasgow
- £13.45 an hour
- Full-time
- English
- Organisational skills
- In-person
- Work from home
- Referral programme
Quick apply
1d
Dining Room Assistant (Bank)
Nazareth —Glasgow
- £12.71 an hour
- Customer service
- Organisational skills
- Cleaning
- Free parking
- Annual leave
Care Assistant- Balquhidder House Care Home
Handsale Ltd. —Alexandria
- £13.50 an hour
- Full-time
Facilities Assistant
NHS Scotland —Scotland
- £26,696 - £28,988 a year
- Holidays
3d
Senior Care Assistant Nights
Boclair Care Home —Bearsden
- £14.50 an hour
- Full-time
- Medication administration
- Leadership
- Communication skills
- Annual leave
Quick apply

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Admin Support Assistant (Permanent)

West Dunbartonshire Council -
Clydebank

Apply Now

Job details

Permanent
£25,767.59 - £27,373.50 a year
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Appointment booking and call handling
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Job Description

We’re looking for enthusiastic, customer‑focused individuals to join our busy Repairs Contact Centre.

As the first point of contact for residents reporting repair issues, you’ll play a key role in delivering a high quality, responsive service .

You’ll handle inbound calls, emails and online requests, diagnosing repair needs, scheduling appointments, and ensuring customers receive clear, accurate information.

This is a fast‑paced role where no two days are the same—and your ability to stay calm, organised and solution‑focused will make all the difference.

What You’ll Be Doing:

Answer incoming calls and queries from residents regarding repair requests.
Capture accurate information to diagnose problems and arrange the appropriate trade or appointment slot.
Prioritise emergency, urgent and routine repairs in line with service standards.
Provide updates to residents on outstanding repairs and follow up with contractors where needed.
Use internal systems to log repairs, update records and process work orders.
Deliver excellent customer service with empathy, patience and professionalism.
Work collaboratively with repairs teams, contractors and colleagues across the organisation.

About You
You’ll thrive in this role if you have:

Experience in a customer contact centre or frontline customer service environment.
Strong communication skills with an ability to stay calm under pressure.
Good problem‑solving skills and attention to detail.
Confidence using IT systems and learning new software.
A positive, team‑focused attitude and a genuine commitment to helping customers.
Experience in repairs, housing or maintenance is helpful but not essential —training will be provided.

The Individual

The successful candidate will benefit from the following:

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us

Apply Now

Refine Your Search

resident assistant jobs in drumchapel, glg

Admin Support Assistant (Permanent)

Laundry Assistant - Craigielea - 21 Hours

Activities Assistant

Bank Laundry Assistant

Laundry Assistant - Almond View - Bank

Sales & Services Assistant

Activities Assistant

Care Assistant - Almond Court - 33 Hours Nights

Care Assistant

Care Assistant - Almond Court - Bank

Due to retirement Senior Care Assistant (Days) NO SPONSORHIP AVAILABLE

Night Care Assistant

Assistant Operations Manager

Care Assistant - Almond Court - 27.5 Hours Days

Personal Assistant (Nights) - Crannog Care Home

Care Worker

Dining Room Assistant (Bank)

Care Assistant- Balquhidder House Care Home

Facilities Assistant

Senior Care Assistant Nights

I want to receive the latest job alerts for resident assistant in drumchapel, glg

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