Senior data specialist Work, Jobs in Drumchapel, Glg (with Salaries)

Customer Experience Specialist II
Thermo Fisher Scientific —Paisley
- Full-time
- Mentoring
- Communication skills
2d
Event Coordinator
BiP Solutions —Glasgow
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee discount
- Gym membership
Quick apply
5d
Housing Condition Manager (Damp & Mould) (Permanent)(Full Time)
Renfrewshire Council —Paisley
- £56,483 - £59,914 a year
- Analysis skills
- Team management
- Budgeting
7d
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Supervising experience
- Team management
- Employee discount
Quick apply
13d
Operations Specialist I-III (UK)
Airspace —Glasgow
- £36,000 - £65,000 a year
- Remote
Quick apply
6d
252000 - Senior Information Analyst
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
12d
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- Analytics
- Life insurance
HR Officer
Kibble —Glasgow
- £35,325 - £40,790 a year
- Recruiting
- Contracts
- Leadership
4d
Senior Digital Delivery Specialist - Transmission & Distribution (Multiple Locations, UK)
Burns & McDonnell —Glasgow
- Full-time
- Engineering
- Bachelor's degree
- No degree
Senior Manager (Learning Specialist) - Workforce Transformation
Capgemini —Glasgow
- Hybrid work
- Sales
- Business development
- Mentoring
Large Holdings Senior BA
Barclays —Glasgow
- Mentoring
- Communication skills
Senior Manager / Manager - (Quantum / Delay)
Alvarez & Marsal —Glasgow
- Business development
Governance Support Manager
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
PPI Business System Specialist III
Thermo Fisher Scientific —Paisley
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
5d
Digital Projects IM Lead
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Business development
- In-person
Business Support Assistant - CAMHS
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Part-time
- Hospital
- Computer literacy
- Writing skills
- Annual leave
- Employee assistance programme
10d
Senior Engagement Consultant (Scotland)
WSP —Glasgow
- Writing skills
- Mentoring
ERP Transformation Specialist - Manager
Capgemini —Glasgow
- Hybrid work
- Business development
- Analysis skills
NeuroCare Sales Specialist - Houston Central, TX
Teva —Houston
- £88,000 - £160,000 a year
- Weekend availability
- Bachelor's degree
- Travel
- Computer skills
- Employee stock purchase plan
- Annual leave
10d
Digital Music Department Manager - Glasgow
guitarguitar Limited —Glasgow
- £33,000 - £40,000 a year
- Full-time
- Customer service
- Merchandising
- In-person
- Employee discount
Quick apply
5d

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Customer Experience Specialist II

Thermo Fisher Scientific -
Paisley

Apply Now

Job details

Full-time
2 days ago

Qualifications

Client engagement
Process improvement
Internal department liaison
Customer relationship management
Mentoring
Relationship management
Project management methodology
Customer support
Customer interaction
Project leadership
Requirements gathering
Communication skills

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Position Summary:

The Customer Experience Specialist II resides on the BioProduction PMO Inquiry to Order (ITO) Custom Cell team responsible for managing Gibco cell culture custom orders for BioProduction and Research markets and is a single point of contact serving the customer, sales and operations through the cross-functional execution of custom inquiries, orders and services with the primary focus on relationship building and delivering a seamless customer experience.

The Customer Experience Specialist II may be required to lead customer projects, train and mentor APMs, train internal business partners on the custom process, and represent the BioProduction PMO on various internal project teams and operating mechanisms.

Responsibilities:

Work closely with customers and Account Managers to accurately capture requirements for new custom products and secure business.
Work with interfacing functions to ensure timely and accurate processing of customer quotes and orders (Feasibility, Packaging Engineering, Chemical Formulations, Planning, Logistics, Procurement and BioProduction PMO team members)
Serve as the customer advocate throughout internal processes, managing individual custom orders for selected key accounts
Troubleshoot, escalate and resolve issues and risks jeopardizing customer commitments. Communicate action plans and resolution to customer in a timely manner.
Meet BioProduction business objectives around inquiry turn-around time, customer service level targets, building customer relationships and customer loyalty through well-managed experiences with the BioProduction team
Run reports, analyze data, develop presentations, lead customer conference calls, and participate in customer audits
Develop and execute project plans for small projects with input from Sr. BioProduction PMO team members.
Participate and/or lead special project initiatives (i.e. system enhancements, process improvements)
Train and mentor APMs
Represent and/or back up team leader in managerial duties, internal project teams and operating mechanisms

Minimum Requirements/Qualifications:

Excellent communication and customer service skills, with ten years’ experience in a customer facing environment / biotechnology experience.
Able to work independently and support cross functional teams.
Outstanding organizational and detail orientation, with strengths in analytical review, planning, and problem solving.
Proficient in the use of order management systems ideally E1 and Salesforce
Should be intellectually curious and results oriented.
Working technical knowledge of the biotechnology industry including the basics of project management methodologies and / or a scientific background would be an advantage

Apply Now

Refine Your Search

senior data specialist jobs in drumchapel, glg

Customer Experience Specialist II

Event Coordinator

Housing Condition Manager (Damp & Mould) (Permanent)(Full Time)

Software Asset Manager

Operations Specialist I-III (UK)

252000 - Senior Information Analyst

Senior Growth Manager (German Market)

HR Officer

Senior Digital Delivery Specialist - Transmission & Distribution (Multiple Locations, UK)

Senior Manager (Learning Specialist) - Workforce Transformation

Large Holdings Senior BA

Senior Manager / Manager - (Quantum / Delay)

Governance Support Manager

PPI Business System Specialist III

Digital Projects IM Lead

Business Support Assistant - CAMHS

Senior Engagement Consultant (Scotland)

ERP Transformation Specialist - Manager

NeuroCare Sales Specialist - Houston Central, TX

Digital Music Department Manager - Glasgow

I want to receive the latest job alerts for senior data specialist in drumchapel, glg

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