Technical analyst Work, Jobs in Drumchapel, Glg (with Salaries)

Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
Data and Information Analyst
The Wheatley Group —Glasgow
- £52,176 - £56,270 a year
- Call to connect
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
12d
Data Analyst
Kibble —Paisley
- Azure
- DevOps
- SQL
2d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
14d
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
- ERP systems
- Linux
Quick apply
Training Readiness Analyst (Submarine Training)
Capita —Helensburgh
- Up to £47,900 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
Head of AI & Analytics
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Presentation skills
- Annual leave
- Flexible schedule
5d
Solutions Analyst II
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Master's degree
- SQL
Data Analyst (Actuarial Modelling)
M&G plc —Stirling
- Full-time
- Management
- Military
- Data analysis skills
- Annual leave
- Life insurance
2d
Senior Information Analyst
NHS Scotland —Falkirk
- £43,231 - £52,679 a year
- Full-time
- SQL
- Travel
- IT
7d
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Technical PMO- Glasgow
FDM Group —Glasgow
- Hybrid work
- PMP
- Data analysis skills
- Project management
- Annual leave
Security Operations Centre (SOC) Analyst
Safer Group —Port Glasgow
- £28,000 - £31,000 a year
- Full-time
- Computer literacy
- English
- In-person
- Free parking
- Sick pay
Quick apply
7d
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Data Analytics and AI Technical Lead
Renewable Energy Systems Limited —Glasgow
- Full-time
- Azure
- Data analysis skills
- Master's degree
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills

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Technical Analyst

NTT Ltd -
Glasgow

Apply Now

Job details

Qualifications

Triage
Analysis skills
Application support
Communication skills

Full job description

The team youll be working with:
The Technical Analyst will be responsible for 2nd line support, triage, and investigation of application issues. The role focuses on identifying whether reported issues are caused by user error, frontend (FE) defects, or backend (BE) defects, and ensuring clear, accurate information is passed to the appropriate teams for resolution.

What youll be doing:
Support & Triage

Triage and respond to incoming support tickets in a timely and professional manner
Act as the first point of contact for end users for the application issues
Gather sufficient detail from users to accurately diagnose issues

Monitoring & Analysis

Monitor application logs and dashboards to identify errors or abnormal behaviour
Analyse runtime errors and system messages to understand root causes
Spot recurring themes or patterns in support issues and escalate appropriately

Troubleshooting & Debugging

Troubleshoot and debug issues to determine whether they relate to:
User error
Frontend (FE) issues
Backend (BE) issues
Reproduce issues where possible to support diagnosis and resolution
Retest solutions with users after issue resolution

Collaboration & Continuous Improvement

Work closely with frontend, backend, and product teams to support issue resolution
Work closely with end users to triage and resolve issues working with other suppliers where necessary
Help improve support processes by identifying common user errors and system weaknesses
Contribute to knowledge bases, FAQs, or guidance to reduce repeat issues

What experience youll bring:

Experience in application support, technical triage, or production support roles
Strong analytical and problemsolving skills
Ability to read logs and interpret technical error messages
Clear and confident written and verbal communication skills
Comfortable working across technical and non-technical audiences

Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R Make this the place where you belong, learn, and build your network. Make this the place whereyougrow.

what well offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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technical analyst jobs in drumchapel, glg

Technical Analyst

Technical Analyst

SAP Basis Application Support

Data and Information Analyst

Data Analyst

Technical Support Analyst

IT Service Desk Analyst

Training Readiness Analyst (Submarine Training)

Head of AI & Analytics

Solutions Analyst II

Data Analyst (Actuarial Modelling)

Senior Information Analyst

Project Controls Analytics Consultant (Defence)

Technical PMO- Glasgow

Security Operations Centre (SOC) Analyst

IT System Analyst

Data Analytics and AI Technical Lead

Associate Controls Analyst (Defence)

Sonata Application Support Analyst

Test Analyst

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