Call center team Work, Jobs in Dudley, Wmd (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
10d
Marcus by Goldman Sachs, Call Center Representative, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Communication skills
- Banking
- Employee assistance programme
12d
Inventory / Returns Specialist
Alliance Healthcare —Birmingham
- £13.86 an hour
- 8 hour shift
- Customer service
- Warehouse experience
- Communication skills
- Free parking
- Employee assistance programme
Team Leader Local Sort. Telford
UPS —Telford
- £30,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Employee discount
Bulk Customer Coordinator
Alliance Healthcare —Birmingham
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
3d
Operative - 156427
Ringway —Wellington
- Monday to Friday
Field Communications Engineer
Southern Communications Group —Quinton
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Employee assistance programme
Hygiene Specialist - Warehouse
Alliance Healthcare —Birmingham
- £13.54 an hour
- Full-time
- Customer service
- Warehouse experience
- Communication skills
- Free parking
- Employee assistance programme
Site Administrator
Alliance Healthcare —Birmingham
- Full-time
- Data analysis skills
- Microsoft Office
- Travel
13d
IREF Service Sales Consultant
Johnson Controls —Birmingham
- Full-time
- CRM software
- Sales
- Maintenance
Salaried GP
Greet Medical Practice —Birmingham
- Part-time
- Anatomy knowledge
- Administrative experience
- Bachelor's degree
Quick apply
Building Safety Officer
Cannock Chase Council —Cannock
- £37,280 - £40,777 a year
- Full-time
- Data analysis skills
- Microsoft Office
- IT
- Free parking
- Annual leave
Quick apply
5d
Data Center Technician
CBRE —Birmingham
- Full-time
8d
Compliance - Financial Crime (Business Intelligence Group), Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
Test Centre Manager (Birmingham West)
Pearson —Birmingham
- Customer service
- Windows
- Microsoft Office
5d
Alphega Pharmacy Business Mentor
Alliance Healthcare —Birmingham
- Full-time
- Marketing
- Business development
- Driving
Asset & Wealth Management - Software Engineer, AI Platform and Services - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Doctoral degree
- Java
- Master's degree
- Employee assistance programme
Service Engineer
Carrier —Walsall
- £36,799 - £40,961 a year
- Full-time
- Mechanical knowledge
- Life insurance
- Referral programme
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
3d
Compliance-Birmingham-Associate-Regional Compliance
Goldman Sachs —Birmingham
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Employee assistance programme
11d

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
10 days ago

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

call center team jobs in dudley, wmd

Technical Support Advisor

Marcus by Goldman Sachs, Call Center Representative, Birmingham

Inventory / Returns Specialist

Team Leader Local Sort. Telford

Bulk Customer Coordinator

Operative - 156427

Field Communications Engineer

Hygiene Specialist - Warehouse

Site Administrator

IREF Service Sales Consultant

Salaried GP

Building Safety Officer

Data Center Technician

Compliance - Financial Crime (Business Intelligence Group), Analyst, Birmingham

Test Centre Manager (Birmingham West)

Alphega Pharmacy Business Mentor

Asset & Wealth Management - Software Engineer, AI Platform and Services - Associate - Birmingham

Service Engineer

Marcus by Goldman Sachs, Workforce Analyst, Birmingham

Compliance-Birmingham-Associate-Regional Compliance

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