Care home Work, Jobs in Dukinfield, Gtm (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Senior Care Assistant
HC-One - Yew Trees —Dukinfield
- £13.45 - £13.95 an hour
- Part-time
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d
Senior Care Assistant
HC-One - Sunnyside —Manchester
- £14.35 - £14.95 an hour
- Full-time
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Care Assistant
HC-One - Kings Park —Ashton-Under-Lyne
- £14.35 - £14.95 an hour
- Full-time
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
11d
Enhanced Residential Care Worker (Children's Care Home)
Kids Inc Residential Services —Gorton
- £38,228.76 - £41,261.40 a year
- Full-time
- Childcare
- Experience working with children
- Driving
- Annual leave
- Flexitime
Quick apply
Care Assistant (Days & Nights)
The Vicarage Care Home —Tameside
- Part-time
- Care experience
- In-person
- Care plans
- Free parking
- Referral programme
Quick apply
Senior Care Assistant
HC-One - Sycamores —Hyde
- £14.35 - £14.95 an hour
- Full-time
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d
Housekeeping Assistant - Bank - Care Home
Barchester Healthcare —Stockport
- £13.21 an hour
- Part-time
- Annual leave
Quick apply
Senior Care Assistant
HC-One - Sandon House —Ashton-Under-Lyne
- £14.35 - £14.95 an hour
- Full-time
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
13d
Care Assistant (Bank) - Regular 12 Hour Shifts
Anchor —Manchester
- £13.51 an hour
- 12 hour shift
- Employee discount
- Referral programme
1d
Support Worker
Leonard Cheshire —Stockport
- £13.38 an hour
- Weekend availability
- Care experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Assistant
Care UK —Hyde
- £12.71 an hour
- Annual leave
- Employee discount
Bank Health Care Assistants - Days and Nights
Anbridge House Care Home —Oldham
- £13.20 - £13.90 an hour
- Call to connect
- Medication administration
- In-person
- Leadership
Quick apply
Optical Assistant
Eyecare Oncall —Manchester
- £33,000 a year
- Full-time
- Driving
- Travel
- Organisational skills
- Free parking
Quick apply
Care Assistant
The Abbeyfield Society —Bramhall
- £13.35 - £13.71 an hour
- Overtime
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
13d
Care Assistant - Days
Anchor —Manchester
- £13.51 an hour
- Employee discount
- Referral programme
1d
Advanced Support Worker
Community Integrated Care —Stockport
- £14.78 an hour
- 12 hour shift
- Annual leave
- Flexible schedule
Quick apply
Night Care Worker
Fernlea Care Home —Manchester
- From £12.75 an hour
- Night shift
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Care Assistant
Borough Care Limited —Stockport
- £13.74 an hour
- Overtime
- Employee assistance programme
- Employee discount
8d
Senior Care Assistant
HC-One - Newlands —Stockport
- £14.35 - £14.95 an hour
- Full-time
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

care home jobs in dukinfield, gtm

Optical Assistant - Customer Care Office Based

Senior Care Assistant

Senior Care Assistant

Senior Care Assistant

Enhanced Residential Care Worker (Children's Care Home)

Care Assistant (Days & Nights)

Senior Care Assistant

Housekeeping Assistant - Bank - Care Home

Senior Care Assistant

Care Assistant (Bank) - Regular 12 Hour Shifts

Support Worker

Housekeeping Assistant

Bank Health Care Assistants - Days and Nights

Optical Assistant

Care Assistant

Care Assistant - Days

Advanced Support Worker

Night Care Worker

Care Assistant

Senior Care Assistant

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