Client success director (ai) Work, Jobs in Dummer, Ham (with Salaries)

Client Success Director (AI)
Circana —Bracknell
- Full-time
- Remote
- Continuous improvement
- Organisational skills
- AI
Head/Director TAM Transformation & Services, Airports
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Master's degree
- Business development
- Continuous improvement
- Work from home
- Employee assistance programme
Account Director - Reading/South
BCN Group —Reading
- Up to £150,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
9d
CMO - Southern
The Marketing Centre —Southampton
- Part-time
- Business development
Technical Director, Capture Management Lead - Water
AECOM —Basingstoke
- Full-time
- Hybrid work
- Management
- Business development
- Travel
Senior Business Development Manager
Visitor Chat Limited —Portsmouth
- £52,000 - £80,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Annual leave
- Referral programme
Quick apply
1d
Europe Advisor Relations
Lenovo —Farnborough
- Full-time
- Business development
- Free parking
- Life insurance
Associate / Technical Director Flood Risk Modelling Lead
AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
Area Support Manager - FTC
IVC —Basingstoke
- Full-time
- Continuous improvement
- Travel
- Human resources
- Employee discount
2d
SMB New Business Director / Sales Hunter
FluidOne —Camberley
- Salesforce
- Business development
- Employee assistance programme
Head of Business Development & Sales - APAC
Roke Manor Research Limited —Romsey
- Business development
- Team management
- Travel
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Business development
- Travel
- Leadership
Client Manager - Financial Services, UK and Ireland
Lenovo —Farnborough
- Full-time
- Sales
- Financial services
- Leadership
- Free parking
- Life insurance
AI and Digital Solutions Engineer
TrustFlight —Bracknell
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- APIs
Quick apply
Workplace Manager
NAB-Jones Lang LaSalle Services —Newbury
- Full-time
- In-person
Quick apply
Flex Company Secretary Trainee (Reading): Autumn 2026 cohort
Flex Legal Limited —Reading
- £28,000 - £32,000 a year
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Quick apply
13d
Innovative Planning Manager (Data Centres/Buildings/High-tech/Infrastructure) - UK (Hybrid)
Laminar Projects —Reading
- Full-time
- Hybrid work
- Training & development
Innovative Project Planner (Data Centres / Buildings / High-tech / Infrastructure) - UK (Hybrid)
Laminar Projects —Reading
- Full-time
- Hybrid work
- English
- Construction experience
- Communication skills
Innovative Project Controls Manager (Data Centres/Buildings/High-tech/Infrastructure) - UK (Hybrid)
Laminar Projects —Reading
- Full-time
- Hybrid work
- Team management
- Construction experience
- Training & development
360 Contract Tech Recruitment Consultant (m/f/d)
Halian —Reading
- Sales
- Business development
- Leadership

I want to receive the latest job alerts for client success director (ai) in dummer, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Success Director (AI)

Circana -
Bracknell

Apply Now

Job details

Full-time

Qualifications

Jira
Technical troubleshooting
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Technical support
Continuous improvement
Confluence
Continuous improvement cycles oversight
Natural language processing
Organisational skills
Software testing
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
AI
Communication skills
Analytics

Full job description

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

We are seeking a user-focused, detail-oriented, resourceful individual to support the ongoing success of Emiri client deployments. This role bridges product support, user experience, and development by investigating issues, coordinating resolutions, coaching commercial teams, and managing communication between users, client service teams, and product development.

Job Responsibilities

Apply a voice of customer lens to user feedback and issues to surface enhancement opportunities and influence the product roadmap
Own issue root cause identification and resolution to triage root causes between feature enhancements, system bugs, and user education
Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos
Support setup, configuration, and QA of client models
Drive continuous improvement of support processes, tools and user education materials
Clearly communicate guidance and resolutions to users or internal teams
Test new enhancements or fixes prior to release to ensure quality and expected behaviour
Prepare concise write-ups of confirmed bugs or feature requests for the development team

Requirements

Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri
Background in product or client support, operations, or troubleshooting technical issues, ideally with a focus on data-driven AI tools
Analytical and problem-solving skills, with the ability to investigate user reports, logs, and system behaviour to identify root causes
Strong organizational skills to support multiple client deployments and maintain flawless on-time delivery and service levels
Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams
Tech-curious mindset, comfortable learning prompt engineering and system behaviour, with a process-driven approach to managing issues, QA, and feedback loops
Familiarity with AI systems, natural language processing tools, or machine learning products
Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems
7+ years of experience in client support for data analytics and reporting

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviour's throughout the business within their day-to-day role:

Stay Curious: Being hungry to learn and grow, always asking the big questions.
Seek Clarity: Embracing complexity to create clarity and inspire action.
Own the Outcome: Being accountable for decisions and taking ownership of our choices.
Center on the Client: Relentlessly adding value for our customers.
Be a Challenger: Never complacent, always striving for continuous improvement.
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.

Commit to each other: Contributing to making Circana a great place to work for everyone

#LI-REMOTE

Apply Now

Refine Your Search

client success director (ai) jobs in dummer, ham

Client Success Director (AI)

Head/Director TAM Transformation & Services, Airports

Account Director - Reading/South

CMO - Southern

Technical Director, Capture Management Lead - Water

Senior Business Development Manager

Europe Advisor Relations

Associate / Technical Director Flood Risk Modelling Lead

Area Support Manager - FTC

SMB New Business Director / Sales Hunter

Head of Business Development & Sales - APAC

Head of Business Development & Sales - APAC

Client Manager - Financial Services, UK and Ireland

AI and Digital Solutions Engineer

Workplace Manager

Flex Company Secretary Trainee (Reading): Autumn 2026 cohort

Innovative Planning Manager (Data Centres/Buildings/High-tech/Infrastructure) - UK (Hybrid)

Innovative Project Planner (Data Centres / Buildings / High-tech / Infrastructure) - UK (Hybrid)

Innovative Project Controls Manager (Data Centres/Buildings/High-tech/Infrastructure) - UK (Hybrid)

360 Contract Tech Recruitment Consultant (m/f/d)

I want to receive the latest job alerts for client success director (ai) in dummer, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected