1st line support engineer Work, Jobs in Dunfermline, Sct (with Salaries)

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I.T. Systems Engineer

Optos -
Dunfermline

Apply Now

Job details

Fixed term contract

Qualifications

Microsoft Windows Server
NFS
Change management
Virtualisation
Systems engineering
Computer networking
VMWare
Communication skills
vSphere
Active Directory
Information Technology

Full job description

Date: Jun 20, 2026

Location: Dunfermline, GB, KY11 8GR

Company: Optos

I.T. Systems Engineer

Dunfermline, Scotland (Hybrid Working Pattern)

Temporary – 6 months

ROLE SUMMARY

We are currently looking for a skilled and proactive I.T Systems Engineer to join our dynamic IT Operations team in Dunfermline on a 6-month fixed-term contract. In this pivotal role, you will play a key part in supporting, implementing, and optimising our business-critical IT infrastructure, ensuring robust and efficient systems that enable smooth operations across the organisation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for maintaining and running the backup and recovery procedures.
Responsible for carrying out support and maintenance of the IT infrastructure including server, virtualisation and storage platforms.
To provide 1st and 2nd line user support, including problem solving and resolution of issues to allow effective use of information systems.
Setup and configuration of PC’s, servers, Storage and other IT network devices.
Maintain and develop documentation and reports associated with IT infrastructure.
Liaise with IT colleagues in UK and NA to ensure system availability and reliability.
Manage and implementation of scheduled IT Projects.
Assist in hardware and software asset management.
Ensuring security of IT infrastructure.

MINIMUM QUALIFICATIONS

Diploma or degree (or equivalent) in IT or related subject or equivalent education gained through work experiences.
Previous experience in a network, server, and user support and problem-solving role.
Strong working knowledge of VMware vSphere.
Strong working knowledge of Windows servers, Microsoft Active Directory.
Strong working knowledge of backup and recovery platforms, preferably Dell.
Working knowledge of File Services platforms and protocols such as Isilon, Nasuni, NFS / SMB.
Ability to administer a multi-site infrastructure including servers, storage and virtualisation.
Working knowledge of current communications devices and protocols, server and desktop technologies.
Ability to manage multiple projects, activities and tasks simultaneously.
Facilitation and change management skills.
Highly developed verbal and written communication skills.
Good customer and vendor relationship skills.
Awareness of the importance of change control and customer-driven service for internal and external audiences.
Ability to work flexibly with the team to ensure timely delivery of service.

BENEFITS

At Optos, we offer a highly competitive compensation and benefits package.

EQUAL OPPORTUNITIES EMPLOYER

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, age or protected veteran status.

Apply Now

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