Member services representative Work, Jobs in Dunmurry, Ant (with Salaries)

Customer Service Representative
HCLTech —Belfast
- Communication skills
Sales Development Representative
EPAM Systems, Inc. —Belfast
- CRM software
- Spanish
- English
- Employee assistance programme
- Referral programme
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Communication skills
Community Events, Pop Ups and Fairs Volunteer
Hourglass (Safer Ageing) —Lisburn
- Bilingual
- CRM software
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Communication skills
- Annual leave
- Flexible schedule
Associate - TMT
Pinsent Masons —Belfast
- Full-time
- Business development
- Organisational skills
- Leadership
Senior Claims Handler
AXA —Belfast
- Mentoring
11d
Retail Assistant
BaxterStorey IRL —Lurgan
- £13.45 an hour
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Parts Advisor
Charles Hurst —Belfast
- £29,444 a year
- Full-time
- Annual leave
Quick apply
11d
Workshop Controller
TrustFord —Newtownards
- Hotel
- Annual leave
- Employee discount
Manager, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions
Deloitte —Belfast
- Hybrid work
- Mentoring
- AI
- Communication skills
Consultant/Senior Consultant, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions
Deloitte —Belfast
- Hybrid work
- AI
- Communication skills
- SDLC
IT Project Manager
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- PMP
- Communication skills
Quick apply
2d
Deputy Manager
Iceland —Ballymena
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
5d
Credit Controller - 12 Month Fixed Term Contract
Alexander Dennis —Ballymena
- Call to connect
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Baxterstorey - Chef De Partie
BaxterStorey IRL —Lurgan
- £14.42 an hour
- Full-time
- Quality control
- Organisational skills
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Fitness Coach
JDGYMS —Ballymena
- Part-time
- Data analysis skills
- Cleaning
- Teaching
- Employee discount
Quick apply
Civil Engineer
Amey Ltd —Belfast
- Temporary
- Civil engineering
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
Rigging Supervisor (Ship Repair)
NAVANTIA UK —Belfast
- Full-time
- Supervising experience
- First Aid Certification
- Continuous improvement
Quick apply
BOM Cost Controller
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Analytics
Quick apply

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Customer Service Representative

HCLTech -
Belfast

Apply Now

Job details

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Customer interaction
Outbound calling
Communication skills

Full job description

Belfast, Northern Ireland
Job Summary

Voice Ops plays a crucial role in ensuring customer satisfaction through effective communication and service delivery. This entry-level position focuses on handling calls, resolving issues, and participating in training to enhance service quality and operational efficiency.

Key Responsibilities
1. Handle Inbound And Outbound Calls Using Voice Modulation And Accent Skills To Address Customer Inquiries And Provide Accurate Information.
2. Resolve Customer Issues And Complaints Efficiently By Applying Operational Management Techniques, Ensuring High Levels Of Customer Satisfaction.
3. Adhere To Established Processes And Protocols To Maintain High-Quality Customer Service And Sla Compliance.
4. Participate In Training Sessions To Improve Product Knowledge And Communication Skills, Actively Engaging In Self-Directed Learning.
5. Gather Customer Feedback And Suggest Process Improvements To Enhance Service Quality And Operational Effectiveness.
6. Comply With Company Policies And Guidelines, Including Those Related To Confidentiality And Ethical Conduct.
Skill Requirements
1. Basic Knowledge Of Voice And Accent Modulation Techniques.
2. Familiarity With Customer Service Principles And Operations Management.
3. Strong Verbal Communication Skills With A Focus On Clarity And Professionalism.
4. Ability To Engage Effectively With Customers And Team Members.

Other Requirements
1. Optional Certifications In Customer Service Or Voice Training Are Valuable
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Refine Your Search

member services representative jobs in dunmurry, ant

Customer Service Representative

Sales Development Representative

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Community Events, Pop Ups and Fairs Volunteer

IT Helpdesk Analyst Tier 1

Associate - TMT

Senior Claims Handler

Retail Assistant

Parts Advisor

Workshop Controller

Manager, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions

Consultant/Senior Consultant, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions

IT Project Manager

Deputy Manager

Credit Controller - 12 Month Fixed Term Contract

Baxterstorey - Chef De Partie

Fitness Coach

Civil Engineer

Rigging Supervisor (Ship Repair)

BOM Cost Controller

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