Collection manager Work, Jobs in Durham, Dur (with Salaries)

Credit Control & Cash Collections Manager
LSL Property Services —Newcastle upon Tyne
- Full-time
- Customer service
- Organisational skills
- Leadership
Risk Management Lead (Debt Management)
Sopra Steria —Newcastle upon Tyne
- Up to £60,000 a year
- Hybrid work
- Analytics
- Annual leave
3d

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Risk Management Lead (Debt Management)
Sopra Steria —Newcastle upon Tyne
Improving customer experience (through feedback, insight into the products and propositions, and development of a customer journey focused RCSA) and then;
Up to £60,000 a year
3d
Debt and Fraud Data Sharing Manager
Cabinet Office —Newcastle upon Tyne
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak…
£39,250 - £46,844 a year
7d

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Credit Control & Cash Collections Manager

LSL Property Services -
Newcastle upon Tyne

Apply Now

Job details

Permanent | Full-time

Qualifications

Stakeholder collaboration
Customer service
Process improvement
Accounts Receivable Credit Control
Account escalation for debt management
Risk management
Organisational skills
CIMA
Management reporting
Customer interaction
Leadership
Team motivation leadership
Communication skills
AAT
Negotiation

Full job description

Vacancy Location: UK-Newcastle upon Tyne Job Profile:

LSL Property Services plc is one of the UK’s leading providers of services to the property industry, bringing together a range of businesses and expertise across the residential surveying, estate agency and financial services markets. We are bringing together finance activities from across the Group into a central Finance Hub in Newcastle, creating more consistent ways of working and strengthening our finance operations. As part of this centralisation, we have created an exciting new opportunity for a Credit Control& Cash Collections Manager to join our Central Finance team.

We're looking for an experienced and motivated Credit Control& Cash Collections Manager to lead our credit control and collections function.

This is a fantastic opportunity for a proactive finance professional who thrives on reducing debtor risk, improving cash collection performance, and leading a high-performing team. You'll work closely with operational teams, property managers, and customers to ensure outstanding balances are managed effectively while maintaining excellent customer service and regulatory compliance.

Main accountability

Leading the credit control and collections team to maximise cash recovery and minimise aged debt.
Managing credit policies, customer credit limits, and exposure to ensure effective risk management.
Developing and delivering collection strategies for invoices, service charges, and contract income.
Reviewing aged debt, prioritising arrears, and resolving complex queries and disputes.
Providing guidance on legal recovery processes and escalation routes where required.
Producing cash flow forecasts, aged debt reports, and performance dashboards.
Monitoring debt positions daily and implementing actions to reduce risk and improve collections.
Building strong relationships with Property Managers, Operational teams, and customers to remove barriers to payment.
Coaching, developing, and motivating team members while driving continuous improvement across processes and controls.
Ensuring all regulatory, compliance, and financial control requirements are adhered to.

What We're Looking For

Essential

Proven experience in Credit Control, Collections, or Accounts Receivable leadership.
Strong team management and coaching experience.
Excellent negotiation and communication skills.
Ability to analyse data, identify trends, and produce meaningful management reports.
Strong customer service focus with the ability to handle difficult conversations professionally.
Experience managing aged debt, disputes, and collections activity.
Excellent organisational skills with the ability to prioritise workload and manage risk.

Desirable

Finance qualification (AAT, ACCA, CIMA or equivalent).
Experience within property services, facilities management, or a related sector.
Knowledge of property services legislation and debt recovery processes.
Experience using Sun Systems, Stripe, and Zopa.

Why Join Us?

Play a key role in protecting and improving business cash flow.
Lead an important function with visibility across the organisation.
Opportunity to influence processes, controls, and service improvements.
Supportive and collaborative working environment.
Competitive salary and benefits package.

Location: Newcastle upon Tyne – predominantly office-based.

If you’re an experienced Credit Control& Cash Collections Manager professional who enjoys leading teams, improving processes and delivering a high-quality finance service, we’d love to hear from you.

Apply Now

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collection manager jobs in durham, dur

Credit Control & Cash Collections Manager

Risk Management Lead (Debt Management)

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