Housekeepers are responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
The successful postholder will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
We require a friendly, positive thinking, organised and motivated individual to work as a Housekeeper (part time - 15 Hours) within the Trusts Hotel Services Team.
The postholder will be based at Lanchester Road Hospital, Durham DH1 5RD, and will be required to work shifts - Week 1 Monday and Friday 10.00-18.00 Week 2 Tuesday and Friday 10.00-18.00 .
The successful postholder should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities setting is essential. Also, the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.
Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.
Essential are Numeracy, Literacy and IT level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)
NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
03 August 2026
Agenda for change
Band 2
£25,272 a year pro rata, per annum
Permanent
Part-time
346-EF-093-26-A
Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Additional contact details:- Lisa Gooding 0191 441 5726
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Additional contact details:- Lisa Gooding 0191 441 5726
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- ITQ Level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
- Experience in use of cleaning materials and equipment
- Experience in general cleaning duties
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness (within agreed timescale)
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE) (within agreed timescale)
- Good understanding of confidentiality
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Breakaway techniques (within agreed timescale)
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- ITQ Level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
- Experience in use of cleaning materials and equipment
- Experience in general cleaning duties
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness (within agreed timescale)
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE) (within agreed timescale)
- Good understanding of confidentiality
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Breakaway techniques (within agreed timescale)
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Tees Esk and Wear Valleys NHS Foundation Trust
Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
Tees Esk and Wear Valleys NHS Foundation Trust
Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
